Senior Workplace Manager at The Trade Desk

| Greater Denver Area
Sorry, this job was removed at 4:07 a.m. (MST) on Wednesday, November 18, 2020
Find out who's hiring in Colorado.
See all HR + Recruiting jobs in Colorado

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media-buying platform that helps brands deliver a more insightful and relevant ad experience for consumers — and sets a new standard for global reach, accuracy, and transparency.

So if you’re talented, driven, creative, and hungry to bring something entirely new and wildly ambitious into the world (and have some fun doing it), then we want to talk.

WHAT WE DO:

The Trade Desk is seeking an inspirational Senior Workplace Manager to join our dynamic Workplace Services team! This role covers a diverse scope that is responsible for directing and managing day-to-day operations that cover multi-complex groups of offices within a close geographical region. The Senior Workplace Manager will lead a team that is responsible for creating a “best in class” workplace experience by overseeing vendor services, driving workplace communications, establishing stakeholder relations, and identifying ongoing opportunities for improvement. This person will be a strong Cultural Ambassador for The Trade Desk bringing first-class hospitality and a customer centric approach to work each day. Candidates must be able to work independently with little or no on-site supervision, be able to manage multiple projects in a fast-paced environment and have excellent written and verbal communication skills. The candidate should have strong mentorship qualities to guide and educate team members and office staff. This role is multi-faceted, dynamic and engaging; an upbeat, positive attitude is a must.

WHAT YOU'LL DO:

  • Lead efforts to elevate the holistic workplace experience by demonstrating a strong hospitality focus across wide array of services such as: employee and guest arrival experience, office communications, food and beverage, facilities, health and safety, space planning, office culture activation, events support, and shipping and receiving

  • Maintain and influence effective relationships with senior business leaders and teams across functional areas throughout the organization that effectively balance the needs of the workplace team, the office, and the business

  • Lead communication efforts for our team, communicate difficult concepts across various platforms with professionalism, creativity, and clarity in a way that effectively influences others

  • Partner with members of the Workplace team and other departments to help ensure successful completion of special office projects

  • Actively assess the pulse of the office by engaging with employees at all levels of the organization and sharing insights with the workplace leadership team in order to achieve successful organizational outcomes

  • Use independent judgment, proactively and efficiently manage end to end workplace operations, create and implement scalable process and procedures, manage budgets, and oversee delivery of programs and services that positively impact the workplace culture and employee productivity

  • Coach and mentor other members of the team and provide guidance on complex issues facing the workplace organization 

  • Identify, negotiate, and manage strategic vendor relationships and address service concerns through timely feedback and performance reviews

  • Delegate and prioritize effectively while balancing competing priorities

  • Regularly exercise discretion and independent judgement to implement important action 

  • Understand importance of local government nuances and rules & regulations 

  • Partner with HR and building management to communicate information to employees and visitors in a timely manner to ensure a safe and secure workplace for everyone

  • Work closely with other managers and senior leaders to coordinate across departments and build The Trade Desk’s organizational capabilities 

  • Maintain broad understanding of the processes, procedures, and systems used to accomplish team’s work and familiarity with the underlying concepts in other disciplines within the function

WHO YOU ARE:

  • Bachelor’s degree + 5 years of direct experience (or 10+ years of comparable experience) implementing and managing a fast-paced office or professional work environment. Experience within tech sector is a plus 

  • Excellent organizational and problem-solving skills, be solution focused, have high EQ, be professional, collaborative, reliable, and have a genuine interest in providing excellent overall service

  • Passion – your work matters, and you deliver it with an upbeat, positive attitude with attention to detail

  • Grit – sometimes solutions take creative thinking and multiple iterations. You are resilient to finding solutions

  • Excellent Decision Quality – Know when to escalate and when to decide. Understand how decisions can have impact across teams, offices, and global objectives

  • Strong team player with experience in working with C-Suite and Executive levels

  • Experience managing team members that consist of either managers or individual contributors

  • A creative mind with an ability to suggest innovative ideas and improvements

  • Strong business acumen and knowledge of business insights

  • Excellent written and verbal communication skills, in both large and small groups

  • Proficient in MS Office Suite – Word/Excel/PowerPoint 

  • Able to respond after hours for emergencies and able to work outside of designated hours as needed 

  • Active duties requiring walking, standing, reaching, bending, and crouching as part of daily activities 

  • Ability to lift 50 lbs.

#LI-BE1

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReduxLibraries
    • ASP.NETFrameworks
    • VerticaDatabases
    • SQL ServerDatabases
    • AerospikeDatabases
    • Google AnalyticsAnalytics
    • VerticaAnalytics
    • SQL ServerAnalytics
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • SalesforceCRM
    • MarketoCRM
    • MarketoEmail
    • MarketoLead Gen

Location

Boulder office overlooks the Pearl St Mall. Denver office is in downtown LoDo district, a block away from Union Station, in the Dairy Block building.

An Insider's view of The Trade Desk

What are some social events your company does?

Monthly happy hours, monthly TTD employee birthday celebrations, quarterly team building events, annual company-wide conference called Palooza in California, sponsoring & hosting meetups, BuiltIn Brews, tube to work day, potluck lunches, holiday parties for both TTD employees & TTD kids!

Casey

Recruiter

How do you collaborate with other teams in the company?

I’d say my typical day at The Trade Desk is split up something like this:
• 20% syncing up with the team about ongoing work, including status updates and design discussions
• 15% reviewing platform health and helping to address any issues that may arise
• 10% joking around with friends at the office
• 55% coding new projects

Taylor

Software Engineer

How do your team's ideas influence the company's direction?

“We aim to catch, test, and fix all points of failure before we sign off on a new integration. We’re also encouraged to think critically about all potential complications and then solve for them with whatever stylistic approach we prefer – all the while facilitating exciting partnerships with our clients. That sounds pretty cool to me.

Ken

Integrations Manager

What's something quirky about your company?

We did go-kart racing once. It was a lot of fun. We went downhill biking once, which was insane. There's also a lot of other casual things we'll do, like hold barbecues in the office every once in awhile. One of my co-workers is a very skilled barbecuer, so he'll make some barbecue and we'll do that for lunch and all hang out together

Leslie

Software Engineer

What are The Trade Desk Perks + Benefits

The Trade Desk Benefits Overview

At The Trade Desk we think what you do outside the office is just as important as what you do inside the office, which is why we offer a range of benefits to help our employees lead a healthy and balanced life. We offer competitive benefits ranging from parental leave to savings and investments plan that help you plan for the future. We have offices around the world and they all have something that makes them unique, whether there's a fridge stocked with local craft beer, or daily ping pong tournaments, there's always something fun happening at our TTD offices.

Culture
Friends outside of work
Eat lunch together
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Mentorship program
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Awesome office location with fully stocked fridge, gourmet local coffee, games, and catered breakfast & lunch 2-3x per week. Community involvement. Nerf wars.