People Lead - Technology

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Our purpose

Small business makes the world go 'round - it's the heart of the global economy. At Xero we want millions of small businesses to thrive through beautiful software, advice and connections. We aim to make being a small business more efficient and profitable, and more enjoyable too.


How you'll make an impact

You will be managing engineers across a number of pods. You will be responsible for supporting your direct reports in becoming awesome Xeros - empowering them to hone their engineering skills. You will work alongside other People, Product, and Engineering leaders to foster the growth of a world-class engineering culture in your wider Technology team.


What you'll do

  • Champion principles and practices that make it possible for engineers to get great work done, while promoting a safe environment for people to experiment and learn .
  • Assist with the development of a world-class engineering culture where engineers have the skills and autonomy needed to build high-quality products and services.
  • Encourage the professional development of engineers under your care. Organise training as needed.
  • Attract, recruit and retain capable individuals, building on and complementing the diversity of our team.
  • Role-model exemplary leadership, supporting and growing the next generation of leaders at Xero.

Success looks like

  • A Technology team that is well connected to other Product teams: Products and services developed by your Technology team are improved on and delivered incrementally. They solve real customer problems.
  • Your people are working effectively and efficiently with a continuous improvement mind-set.
  • Accurate and timely information is provided by your people to Product Owners, Product Managers and other stakeholders to enable them to set timeframes and/or scope expectations.
  • Your direct reports are effectively managed and supported. Their performance is reviewed regularly, and feedback is continually provided in a timely manner.
  • All engineers are empowered and challenged to do their best work. The right people are solving the right problems and their skills are continuously being developed through new learning and experimentation.
  • There is opportunity for all engineers to grow at Xero. All direct reports should be helped to understand their personal career path and be encouraged to excel towards it.
  • Good performance is recognised and celebrated. Poor performance is managed promptly and effectively.
  • All engineers are motivated and engaged: Staff morale and staff retention is high.

What you'll bring with you

Critical competencies

Experience

Living the vision & values. Keeps Xero's vision and values at the forefront of decision-making and actions. Communicates and helps others understand the importance of the vision and values. Translates the vision and values into day-to-day activities and behaviours.

High EQ. You are self-aware, self-regulated, motivated and empathetic with great interpersonal skills.

Growth mindset. Has a growth mindset - understands that competency is not fixed but is enhanced through dedication and hard work. Demonstrates a love of learning and resilience to adversity that is essential for great accomplishment.

Relationship building. Successfully builds trust and credibility with direct reports, and stakeholders across all levels of the business.

Leadership and coaching. Has an adaptive and collaborative style that meets the needs of the individual or group. Has a range of appropriate responses - knows when to step in and step back. Celebrates others' successes with them and helps others learn when things don't go as planned.

● Experience of managing engineering and/or other teams using modern leadership techniques.

● Awareness of modern product and engineering principles and practices.

● Proven ability to balance the needs of the individual with the needs of the business.

● Proven ability to navigate areas of conflict in an open, positive and proactive way.



This position description is intended merely as a guideline of the responsibilities involved in the position. The employee is expected to perform any other duties as reasonably required by their Manager.



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What are Xero Perks + Benefits

Xero Benefits Overview

Xero offers a variety of benefits aimed at helping our employees maintain their physical, financial and mental wellbeing, allowing them to bring their best selves to work each day

Culture
Volunteer in local community
Xero employees are given a day off each year to volunteer in their communities.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Typically, we work from home as needed. During COVID, all employees are working remotely and have access to stipends to access the equipment they need to be successful.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
42% of Xero's leadership team is female, while our Board of Directors maintains an equal gender balance. Xero was included in Bloomberg's 2020 Gender Equality Index report.
Mandated unconscious bias training
All Xero employees will complete online unconscious bias training during on-boarding
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
The talent and leadership teams at Xero are committed to building diverse talent pipelines that reflect the communities we serve.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Xero allows employees to set aside pre-tax dollars for medical and dependent care expenses. $2,650 annual limit for healthcare FSA
Disability insurance
Xero's long and short term disability plans provide income protection at 60% of annual base salary
Dental insurance
Cigna dental PPO plan
Vision insurance
VSP vision plan
Health insurance
Xero offers a variety of health plans including Cigna HSA, Cigna PPO, and Kaiser HMO for Colorado and California employees
Life insurance
Provided to Xero employees at no cost. Coverage for each employee of 2x annual base salary up to $500,000
Wellness programs
Xero will fund up to $300 annually in employee health reimbursement account to be used toward a health improvement activity including gym membership, mental, physical or financial health
Mental health benefits
Concern EAP benefits for all employees
Financial & Retirement
401(K)
401(K) matching
Xero will match 100% on the first 3% contributions plus 50% match on next 2% of contributions
Company equity
All Xero employees are granted Restricted Stock Units at a certain percentage of their base salary which vests over a 3 year period
Child Care & Parental Leave
Generous parental leave
26 weeks paid parental leave.
Vacation + Time Off
Generous PTO
Xero offers 21 days of paid time off, 10 wellness days, as well as 11 paid holidays per calendar year. We also participate in a company wide shut down between Christmas and New Years Day
Paid volunteer time
Xero encourages employees to give back to our communities by providing 8 hours of paid volunteer time per year
Paid holidays
11 paid holidays per calendar year
Paid sick days
Each employee is granted 10 wellness days per year in addition to our generous PTO
Office Perks
Commuter benefits
Set aside pre and/or post tax dollars for commute related transit, parking and bike expenses
Company-sponsored outings
Annual holiday party, as well as a summer celebration!
Free snacks and drinks
You find a variety of fruit, chips, nuts, snack bars, sodas and iced tea in the Xero kitchen
Some meals provided
Breakfast each Tuesday and lunch every Thursday from a variety of local vendors
Company-sponsored happy hours
Happy hour starts every Friday at 4!
Fitness stipend
Our monthly health reimbursement plan can be used towards your fitness membership or a variety of other health related wellness programs
Professional Development
Job training & conferences
Teams have budget set aside each year to support growth and up-skilling
Lunch and learns
Promote from within
Customized development tracks

Additional Perks + Benefits

Xero leadership consistently reviews benefits to ensure they are competitive and allow our people to bring their full selves to work each day.

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