HR Systems Manager at DispatchHealth

| Greater Denver Area
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Human Resources (HR) Systems Manager

About Us

DispatchHealth has redefined health care delivery to offer on-demand acute care and advanced medical care for people of all ages in the comfort of their own home. DispatchHealth's emergency medicine and internal medicine-trained medical teams are equipped with all the tools necessary to treat common to complex injuries and illnesses. DispatchHealth works closely with payers, providers, health systems and others to deliver care in the home to reduce unnecessary emergency room visits, hospital stays and readmissions. Acute care medical teams are available seven days a week, evenings and holidays, and can be requested via app, online or a quick phone call. DispatchHealth is partnered with most major insurance companies. For more information, visit DispatchHealth.com.

Vision: To create the most advanced and complete in-home care model in the world.

Position Summary

DispatchHealth is recruiting a HR Systems Manager to lead the development, execution and maintenance of HR systems and data to support a best-in-class People Services operational structure. The HR Systems Manager is an integral role to support DispatchHealth employees across all markets. The successful candidate must possess in-depth knowledge about HR-related software and databases, be detail-oriented and be comfortable working in a fast-paced startup environment with aggressive deadlines.

Key Responsibilities:

  • Manage day-to-day activities related to HR Information Systems.
  • Develop, manage and enhance the roadmap for HR systems & data modernization including future rollouts.
  • Manage partners involved in the roadmap and ensure an integrated approach.
  • Design and maintain the integration and data architecture of HR systems and processes
  • Develop the processes for “run and maintain” associated with the HR systems, data and processes, including but not limited to org maintenance, data maintenance, process updates, continuous improvement, break/fix, enhancements, prioritization, HR service delivery, release management, employee communications, configuration changes and IT managed services
  • Partner with all People Services team members and key team members across the company to understand and define business problems and issues, analyzing data and presenting insights that drive decisions on HR system usage.
  • Understand end-to-end process and underlying data sources to identify data inconsistencies and make recommendations to improve data integrity.
  • Manage and analyze a wide range of data sets to ensure accuracy and to provide key reports for workforce management initiatives.
  • Summarize insights and present findings to a range of audiences at all levels within the organization.
  • Continually identify opportunities to innovate and create better systems solutions, focusing on driving efficiencies within the HR organization.
  • Perform regular assessments and improvements to the HRIS, including oversight of all system upgrades and system additions.
  • Keep current on latest trends and best practices for HR systems.
  • Develop and execute work flows to ensure timely and accurate updates to systems.
  • Support integrations with the company’s Applicant Tracking System (ATS) and related systems.
  • Understand and adhere to data privacy and access policies.

Requirements:

  • Bachelor’s Degree in Management Information Systems, Computer Science, HR or related field.
  • At least 3 years’ experience in a management capacity working with Human Capital Management (HCM) and Talent Acquisition systems and reporting solutions. Oracle HCM experience preferred.
  • Experience in payroll and time management systems a plus
  • Strong interpersonal, communication and leadership skills.
  • Strong attention to detail.
  • In-depth knowledge of HR systems, reporting, data, and future trends and best practices.
  • Flexibility to adapt to changing business situations and effective problem-solving capabilities.
  • Aptitude for learning new technologies and trends. Self-starter with ability to work with little direction and produce results.
  • Experience with statistical analysis and data visualization tools, such as Tableau, Crystal, or Qlik is a plus

Skills and competencies that will make you successful in this role:

  • Ability to work independently and own a project from start to finish
  • High emotional intelligence and savvy
  • Commitment to excellence in everything you do
  • Desire to work in a fast-paced and high energy start-up environment
  • Highly organized and goal oriented
  • Strong business acumen
  • Excellent interpersonal and communication skills
  • Creative problem solving and ability to think outside the box

Benefits:

  • Competitive cash compensation commensurate with the position and the candidate’s experience
  • Healthcare benefits, including medical, dental, vision, short and long-term disability, and a 401(k) plan, as well as free gym access and a unique healthcare company culture
  • Career growth and investment
  • Be part of a company that is innovative, exciting and progressive

Employees are held accountable for all duties of this job; however, this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ElixirLanguages
    • jQueryLibraries
    • ReactLibraries
    • FlaskFrameworks
    • Ruby on RailsFrameworks
    • PhoenixFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail

Location

RiNo is "Where Art Is Made" in Denver and you can always finds something new and exciting to check out around the neighborhood.

An Insider's view of DispatchHealth

What’s the vibe like in the office?

Working at DispatchHealth means working in a collaborative and supportive environment. With an open-office feel and the option to work from home if needed, I think our employees feel more connected to their jobs and co-workers.

Spencer Kline

Vice President, Growth

What projects are you most excited about?

The main focus for our product and engineering team is to build experiences for our users that make their job easier so they can deliver an exceptional patient experience. I'm excited to ensure a stable, reliable and secure platform capable of serving a large increase in patient volume, and build products that our users love by soliciting feedback.

Nabeel Meghji

Senior Vice President, Product Management

How does the company support your career growth?

It's incredible to work leaders that are true trailblazers in the healthcare industry. They set high expectations, but they listen to feedback and inspire their employees to reach higher, dream bigger, and achieve greater. With their support, I feel empowered to make a lasting impact.

Amelia Sprague

Director, Marketing and Communications

What unique initiatives do you have that encourage innovation?

I love watching DispatchHealth employees work together to improve how patients access great care. As we continue to transform and expand rapidly, staying enthusiastic and focused on our core purpose will help us continue to innovate and transform the healthcare industry.

Mark Prather

CEO

What makes someone successful on your team?

We have a lot of problems to solve in order to drive the business forward. Successful people in data/analytics are those who are comfortable being uncomfortable and who love to constantly learn new things. While they bring a solid base of knowledge in our primary tech stack, they are constantly finding new ways to meet business challenges.

Dan Edstrom

Business Intelligence and Analytics Leader

What are DispatchHealth Perks + Benefits

Culture
Volunteer in local community
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
DispatchHealth offers you a choice of two Health Flexible Spending Accounts (Healthcare or Limited Purpose) and a Dependent Care Flexible Spending Account.
Disability Insurance
Dispatch Health provides STD coverage at no cost to you. LTD coverage provides income when you have been disabled for 90 days. Your benefit is 60% of your monthly earnings, up to $10,000 per month.
Dental Benefits
Dispatch Health offers competitive benefits designed to provide high quality dental care.
Vision Benefits
Dispatch Health offers competitive benefits designed to provide high quality vision care.
Health Insurance Benefits
DispatchHealth offers you a choice of 4 plans: Two (2) HDHP Plans (HSA Open Access Plus and HSA Choice Open Access Plus) and two (2) PPOs (OAP Mid and OAP Choice Plans).
Life Insurance
DispatchHealth provides basic life insurance of $25,000 at no cost to you. Beneficiaries receive a lump sum payment if you die while employed by DispatchHealth. AD&D & Voluntary Life are provided.
Onsite Gym
Free gym access & the most unique healthcare culture in Denver
Retirement & Stock Options Benefits
401(K)
Company established 401k retirement plan in partnership with Vanguard
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Happy Hours
DispatchHealth provides monthly Happy Hours at local establishments
Parking
Open parking for all employees at no cost
Pet Friendly
DispatchHealth supports a pet friendly atmosphere.

Additional Perks + Benefits

DispatchHealth has partnered with InfoArmor to offer identity theft protection for employees and family members.

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