Head of Global Talent Acquisition

| Greater Denver Area
Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!
You will contribute to the overall strategic direction of Zoom as it relates to talent acquisition. Your mandate is to own the talent acquisition function to enable the Zoom’s transition to a UCaaS company. You will partner closely with the other Centers of Expertise (COEs): Talent & Org Development, HRBPs, HR Operations, Analytics & Reporting, Total Rewards as well as the Zoom Executive Staff. The ideal candidate will play a pivotal role in re-designing our current recruiting processes and infrastructure as well as proposing and implementing solutions to enable our next phase of growth as an organization. The ideal candidate needs to have deep experience in employment branding and implementing strategies to ensure that we use every avenue available to evangelize the Zoom story to prospective candidates. You will develop, influence and implement a highly efficient TA team that delivers on a differentiated candidate and employee experience.
This role reports to the Chief People Officer. The role is based at our Denver, CO location leading global Talent Acquisition.


  • Develop a 3-year Talent Acquisition strategy and roadmap that incorporates enterprise and functional business requirements
  • Create, implement and drive adoption of relevant, scalable and compliant. Recruitment policies and practices.
  • Bring leadership, mentorship, and skill/career development to your team to ensure success of recruiting goals
  • Provide market intelligence to influence the strategic workforce plan to facilitate the shift from a filling requisitions to strategic workforce management
  • Partner with business leaders, HRBPs, Talent & Org Dev, regional TA leads, recruiters and other key partners to analyze business goals, identify talent needs/or gaps to create and implement programs to find the right talent against current and future workforce planning strategies
  • Strengthen existing pipelines and develop new sources, which includes significantly advancing our active external market outreach
  • Enhance Zoom employer brand in the marketplace. Improve social media presence, identify the most effective channels to drive candidate interest and articulate proven return on investment with approach
  • Continue to evaluate and implement changes to our current hiring practices that align with and deliver on our diversity, inclusion and belonging strategy
  • Analyze recruiting team success against key TA metrics that drive decisions in sourcing & recruiting approaches that deliver against the business needs
  • Capture and analyze competitive industry information regarding salary, benefits and employment practices to share with HR partners and the Business
  • Analyze the latest recruiting technology to ensure we are optimizing technology to provide TA solutions


  • Bachelor’s degree required. MBA or master’s degree in a related field preferred
  • A history of success in developing talent acquisition strategies, maintaining relationships with senior executives, shaping next-level recruitment methodologies and rolling up your sleeves
  • Superior eye for business
  • Advanced problem-solving skills and ability to address complex issues
  • Influencing and navigating organizational boundaries and building strong partnerships with all levels of stakeholders to produce results
  • A personal brand of leadership that speaks to inspirational qualities of driving for excellence, always finding a win/win solution, being an active listener and engaging communicator
  • Building organizational capability and expertise through selecting and developing high performing team members
  • Talent Acquisition technology acumen and appetite to apply technology for gains in hiring quality and for pipeline building (e.g. social media and nurturing platforms.)
  • Affinity and acumen in ‘evidence-based’ management and data-driven recruiting
  • 15+ years in recruiting preferred
  • Demonstrable track record in delivering results globally and at scale
  • Ability to use data and analytics to influence and inform executive decision-making. Ability to take a thoughtful data driven approach to addressing challenge
  • You think strategically and develop systems, processes and programs that are simple yet effective with the willingness to be hands on

Check us out with a free download: zoom.us/download
Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom! 

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Technology we use

  • Engineering
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We are located North of the DTC area. Just a short drive away you can find trendy restaurants, bars, and the Cherry Creek Reservoir!

An Insider's view of Zoom Video Communications

What’s the vibe like in the office?

At Zoom we like to work hard, play hard, and deliver happiness. It is truly amazing what a group of people can accomplish when working together for a common goal.

Nerf guns, scooters, ping pong, bbq's, gif wars, pop a shot, and free lunches are all great things, but it is the people and mission at Zoom that make this office so special.


Business Development Manager

How do you collaborate with other teams in the company?

Collaboration is a way of life at Zoom. I spend part of my day traveling the world through video meetings while sitting at my desk in beautiful Denver. The worst part of the job is going to shake the person’s hand and realizing they aren’t in the same room as me.


Lead Enterprise Sales Engineer

What does career growth look like on your team?

Zoom’s mission is: Delivering Happiness. Our unique culture has created an atmosphere where employees are encouraged to continue to grow within the organization. As a fast growing start up, Zoom continues to innovate which provides endless new opportunities and ways for individuals to develop professionally!


Sales Development Manager

What is your vision for the company?

Our Vision is to be the global leader of video communications empowering people to accomplish more.

We care about Our customers, Ourselves, Our teammates, Our company and the result is delivering happiness and creating an environment of success.

We've received multiple awards for being a top place to work in Denver and our culture is 2nd to none.


Sales Manager

What's something quirky about your company?

At Zoom we connect all our employees around the globe through our chat. This enables any person to reach out to anybody in any office/remote location. “Zoomies/Zoomers” are able to create chat groups (Ski/Snow chat, Game of Thrones chat, etc.), send hilarious gifs, screenshots, and messages. We work hard here at Zoom, but we still have fun!


Technical Recruiter

What are Zoom Video Communications Perks + Benefits

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
The Happy Crew is comprised of around 150 volunteers globally that deliver happiness internally to Zoom Employees!
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings weekly.
Promote from within
Mentorship program

Additional Perks + Benefits

Zoom listens to its employees. We’re growing and want our employees to be as happy as possible. One way we deliver this happiness is by continually building our benefits programs to best fit the wants and need of our employees. We also hold bi-weekly Zoom Meetings with the whole company and our CEO Eric Yuan himself addresses anonymous questions or concerns submitted by employees. If you want to feel heard and appreciated join us in our ever evolving company and product!

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