Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

How you'll make an impact

At Xero, we believe that diversity and inclusion (D&I) enables our business to better understand and serve customers, attract and develop top talent and innovate successfully. This newly created role is an exciting opportunity to join the People Experience (PX) team at Xero as part of our global ‘centre of excellence’ for D&I. You’ll play an essential role in creating a more diverse, equitable and inclusive Xero. Your primary focus will be to partner with regional business and PX colleagues to deliver on our D&I objectives for North America and to implement regional D&I initiatives aligned with Xero’s global strategy. In addition, you’ll play an important role as part of the D&I team in creating new global initiatives that can be implemented across Xero. 

This position can be based in California, New York, Denver or Toronto.

What you'll do

• Partner with our regional PX Director and the Americas leadership team to develop and implement D&I action plans for the US and Canada, in line with our global D&I strategy and Xero’s values and purpose
• Partner and build excellent relationships within the business and across PX to understand business priorities and needs
• Act as a trusted advisor to all levels of Xero’s business in the Americas in terms of providing subject matter expertise on D&I and connecting D&I to all aspects of our business
• Engage with people leaders across US and Canada and build their capability to role model and prioritize D&I for their teams, while continuing to build awareness and capability to ensure D&I is owned by all Xeros
• Working with our Communications team where appropriate, lead our internal and external communications about D&I initiatives, events and progress in the US and Canada
• Partner with our Learning Experience team to deliver impactful in-person and online D&I content and training for our people in the northern hemisphere, including customizing global training where appropriate for the North America region
• Use a data-driven approach to inform internal audiences, measure success of existing programs and initiatives and identify additional opportunities for continued improvement
• Partner with the existing broad-based D&I champions groups in the US and Canada and facilitate and support them to create internal events and initiatives to support inclusion and belonging for our people in North America 
• Build an operating model and framework to support the future development of Employee Resource Groups (ERGs) globally
• Provide data driven research and industry benchmarking that will help Xero deliver ‘best practice’ D&I strategies customized to North America
• Evaluate and maintain relationships with external organizations (eg. industry, non-profit, and university groups) that align with our D&I objectives
• As an integral part of the global D&I team, lead or contribute (as appropriate) to the design, development and implementation of new global D&I initiatives

Success looks like

• Implement our D&I action plan for North America and measure and track progress towards our objectives, including through delivering reports and metrics to key stakeholders 
• Ensure our D&I programs in North America remain aligned and closely connected with our global D&I strategy 
• Contribute to the design, development and roll-out of new global D&I initiatives 
• Support our leadership team for North America as a trusted advisor on D&I

What you'll bring with you: Critical Competencies

• Passion for helping people fulfill their potential and driving organizational change through amplified D&I initiatives
• Collaborative with a natural orientation towards community building and organizing 
• Strong sense of EQ and ability to strategically influence and nudge people out of their comfort zones
• Highly conscious of all aspects of diversity issues with strong knowledge of social power dynamics and ways to shift systemic inequities
• Strong commercial acumen with a data-driven mindset
• Exceptional communication skills
• Ability to build effective relationships and navigate across all levels of the business
• Ability to leverage data and metrics to ensure effective implementation and measurement of D&I programs
• Expert organizational and project planning and management skills, with a keen focus on execution
• Ability to work autonomously, as well as part of a team, and prioritize competing demands
• Diplomacy, drive and a high level of integrity

What you'll bring with you: Experience

• 8+ years of organizational experience with 3+ years of experience focused on D&I programs
• Practical experience in delivering a broad range of D&I strategies, policies and processes
• Proven ability to apply D&I best practices Experience coaching leaders on D&I initiatives
• Experience in building & supporting ERGs
• Demonstrated knowledge of ERG trends and growth
• Experience with data collection practices and a strong ability to translating data into actionable insights
• Experience in training & facilitation
• Previous experience in D&I at a high-growth tech company or a large and complex global organization would be highly regarded

Xero is an equal opportunity employer.

• Xero celebrates diversity. We are committed to creating an inclusive environment where our employees can do the best work of their lives. We are committed to transparency and to equal pay for equal work. Total compensation for this role includes a base salary of $90,000 - $115,000, commensurate with experience, plus an annual grant of Xero shares, calculated as a percentage of base salary.
• Xero offers access to low-cost, high-quality health care options through Cigna and Kaiser (in CA & CO only)
• Xero will match 100% on the first 3% of 401k contributions plus 50% match on next 2% of contributions
• Employees enjoy 21 days of paid time off per year
• Employees have 10 days of wellbeing leave to care for their minds, bodies, and families
• US employees enjoy 11 paid holidays per year
• Xero offers an industry-leading 26 weeks of parental leave at 100% pay
• Xero offers a number of employee wellness programs, to include yoga, mindfulness and nutrition workshops, EAP, free flu shots, team meals, and a monthly wellbeing allowance

Why Xero?

Diversity of people brings diversity of thought, and we like that. A collaborative and inclusive environment is important to us. Working at Xero will provide you with a diverse and inclusive environment alongside people who will respect, challenge and support you to have fun while you do the best work of your life. We are a place where personal development, flexible working, innovation, and well-being are not just inspired but celebrated. We value our people and offer a wide range of compelling benefits and perks, including Xero shares.

Xero’s collaborative culture is underscored by our values - #Ownership, #Challenge, #Beautiful, #Human and #Team - which empower us to understand and serve customers, attract top talent and continuously innovate. From the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.