Supervisor, Credit and Collections

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Job Description:

Arrow is hiring a new Collections Supervisor in its ECS business unit!

The Financial Services Supervisor will under limited supervision, manage collection, complete complex credit and financial analyses regarding customers in order to effectively manage and protect the integrity of the company’s accounts receivable, working capital, and cash flow.  You will conduct research as required to assess financial and credit risk, establish appropriate credit limits and controls, and recommend proper financial solutions to the company’s partners.  Provides leadership within the Financial Services department, with direct supervisory responsibility for approximately 4-8 Credit Associates.  Will periodically serve as a back-up for the Financial Services Manager.

What You’ll Be Doing

  • Review new and existing accounts’ credit analysis information in order to assess customer status and recommend credit line. Has credit authority for larger accounts.
  • Analyze, assess and report on risk of potential new and existing accounts.
  • Review unresolved customer credit issues. Also develop internal relationships with sales personnel in order to execute customer credit issues.
  • Review customer account information to identify accounts with potential credit line increase and accounts with potential risk.
  • Make recommendations to management regarding risk reduction strategies and alternative financing methodologies.
  • Develops, builds, updates, maintains and troubleshoot internal credit tools (i.e.. risk model, projection model, customer credit score).
  • Partner with those performing collections to maximize A/R performance, while mitigating risk. Leverage account and stakeholder's knowledge to support the collection process.
  • Participate in training with and for the financial services group, sales branches and other departments. Develop and maintain tools for use by financial services, for example the risk model and customer credit score worksheet.

What We Are Looking For

  • Bachelor’s degree in Accounting, Finance or related field
  • 5+ years related credit and collections experience
  • Advanced spreadsheet skills
  • Strong Managerial experience in a large company managing a team of 5+ credit and collections professionals
  • Strong analytical and problem solving skills with excellent verbal and written communication skills; ability to proactively identify, address, and prevent potential issues
  • Ability to work with a high degree of autonomy
  • Attention to detail with high standards of accuracy and review

The Skills That Will Help You Succeed Even More

  • Previous distribution/technology industry experience
  • Working knowledge of Oracle advanced collections and Credit Management.
  • Hands on experience with Oracle ERP
  • Experience in a distribution company with complex sales/credit transactions (e.g. Factoring, Flooring and Escrow)
  • Experience in Fortune 500 companies or experience managing both credit decisioning and collections in a complex, global business

What’s In It For You?

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

  • Medical, Dental, Vision Insurance, 401k, With Matching Contributions
  • Health Savings Account (HSA)/Health
  • Reimbursement Account (HRA) Options
  • Paid Time Off
  • Career Growth Opportunities
  • Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)
  • On-site Café with Catering Option for Busy Lifestyles
  • 24/7/365 On-site Gym and Lockers, Free for Use to All Employees!
  • Bike Racks
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Technology we use

  • Engineering
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • Twitter BootstrapLibraries
    • ASP.NETFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • SnowflakeDatabases
    • SQLiteDatabases
    • SitecoreCMS
    • SalesforceCRM
    • Movable InkEmail
    • Oracle EloquaLead Gen

Location

Our offices are approximately 15 miles south of Downtown Denver. Employees enjoy the easy access to the light rail station and I-25.

An Insider's view of Arrow Electronics, Inc.

What's something quirky about your company?

As a tech company, we showcase the use of tech all throughout our building. We hang art over the building made of various consumer electronics and we even have access to an Electronics Testing lab. My R&D team also loves to make fun code names for our projects, we recently launched Project Deathstar (announced as ArrowPlus powered by Freelancer)!

Stephen

Manager, Product Management and Engineering

What projects are you most excited about?

There is a big drive at Arrow to support tech entrepreneurs, so part of my job involves collaborating and working with local startups - you’d be amazed to see the new ideas coming out of Denver! I get to work closely with local incubators and accelerators, and also plan events and sessions for big events like Denver Start Up week.

Lia

Marketing Specialist

How has your career grown since starting at the company?

I first began my career at Arrow six years ago as a summer intern on the Customer Support team. The career growth I have achieved since has led me to my current role as Delivery Manager of Arrow.com. Through mentorship programs and working with a team that values trust while promoting curiosity, the experiencing has been nothing short of rewarding.

Kristen

Delivery Manager

How do your team's ideas influence the company's direction?

In today’s fast moving world my team is continually collaborating with the business to evolve our digital channels. Combining competitor insight, industry best practices and innovative capabilities we can react quickly to changing needs, design robust solutions, as well as developing innovations for future growth.

Michelle

Director, Technology & Planning

What’s the vibe like in the office?

Our office promotes an open and active vibe that inspires collaboration with your fellow coworkers. The overall environment supports our focus on driving innovation forward.

Taylor

Asset Specialist

What are Arrow Electronics, Inc. Perks + Benefits

Arrow Electronics, Inc. Benefits Overview

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package. We want our employees to thrive physically, emotionally, financially, and socially. We offer various programs which help you build your wellbeing and health.

•Medical, Dental, Vision Insurance
•401k, With Matching Contributions
•Competitive Paid Time Off
•Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
•Short-Term/Long-Term Disability Insurance
•Parental Leave Options
•Employee Discount on Annual RTD Pass
•Talent Growth Opportunities
•Casual Work Environment

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
At Arrow, we embrace inclusion and diversity as catalysts for innovation and we are fully committed to equal opportunities for all.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Free snacks and drinks
Onsite office parking
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Customized development tracks

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