Freshworks is looking for a dynamic Senior Stock Plan Administrator to support our global stock plans. You will lead and manage the administration of our global broad-based equity programs and associated systems. Freshworks is a high growth company and your contributions will help shape how we build the global equity function. This role reports to the Corporate Controller and can be based out of our Denver, CO office or San Mateo, CA HQ.

Responsibilities:

• Manage the daily administration of our global equity incentive plans and act as the primary point person for equity related tasks, projects, employee queries, and management of our equity systems.

• Perform accurate processing of employee stock option grants, exercises, employee terminations, and participant account updates.

• Support global mobility tracking and RSU release processing.

• Compile reports to provide accurate equity reporting to our important collaborators including payroll, accounting, tax and mobility teams.

• Maintain integrity of data in our online equity platform. Perform periodic review and reconciliations of equity transactions and participant data.

• Develop partnerships with accounting, legal, and HR teams on relevant equity issues and disclosures.

• Develop employee communication and educational programs, including presentations, responding to employee inquiries, creating training/educational materials, and managing an internal stock administration queue.

• Provide excellent customer service to employees, management and collaborators.

• Support Total Rewards strategies and participate in compensation projects e.g establishing global Employee Stock Purchase Plan (ESPP) and semi-annual enrollment and purchases.

Requirements: 

• Previous experience as a Stock Plan Administrator (or similar position) in a public company setting

• Strong experience with global equity plans and the associated tax issues

• Excellent verbal and written communication skills and ability to thrive in a high growth, collaborative environment

• Bachelor’s degree in Finance, Business or related discipline

• CEP certification

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks Software-as-a-Service (SaaS) products provide a 360-degree view of the customer, are ready to go, easy to use, and offer quick return on investment. Headquartered in San Mateo California, Freshworks 3,000+ team members work in offices throughout the world. Freshworks has global offices in India, Singapore, Australia, UK, Netherlands, France and Germany.  The company counts over 220,000 businesses in its customer-for-life community around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba, Sling TV and Cisco.

Freshworks’ suite of products that transform the way world class organizations collaborate with customers and co-workers, include Freshdesk (Omni-channel customer support), Freshservice (IT Service Desk), Freshsales (Intuitive fully-integrated CRM), Freshmarketer (Marketing Automation Suite), Freshteam (HR Management System for growing teams), Freshchat (Modern messaging software) and Freshcaller (Cloud PBX system).

Freshworks has received numerous accolades from analysts and media including making it to Forbes’ Cloud 100 list, Economic Times Startup of the Year, 2019 LinkedIn Top 25 Companies to work for in India and a listing on the Magic Quadrant for CRM Customer Engagement & IT Service Management. While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation. Freshworks has raised over $250 million in capital and is funded by Accel, CapitalG, Sequoia Capital and Tiger Global Management. More information is available at: www.Freshworks.com.