About SonderMind

The need for mental health support has never been more acute yet there are frustrations abound for individuals unable to access care. With our recent successful Series B round of funding (https://tcrn.ch/3bXyvQW), our rapidly growing team is more prepared than ever to redesign behavioral health to become more accessible, approachable and utilized. If you enjoy a challenge and being part of a mission with big aspirations, SonderMind may be the place for you! 

Job Overview
SonderMind is looking for a Medical Billing Specialist who will be responsible for all revenue operations including benefits verification to payment collections. This position will report directly to the Director of Revenue Operations and will work closely with other functional areas in the department including customer success to promote the highest level of patient satisfaction.

Expected Outcomes:

• Within one week: be able to understand the full revenue cycle including learning processes, adapting tools, and become familiarized with revenue workflow
• Within two weeks: be able to communicate directly with clients and providers answering and resolving billing/claim issues; dive into claims submission and research rejected, incorrect or outstanding claims and/or patient issues
• Within one month: be able to see positive accounts receivable collection improvements through blank payment posting, working outstanding AR and charging outstanding cost share in the charging queue.
• Within two months: be able to see positive revenue workflow efficiency with company goal to increase collections rates between 92-95% as an individual contributor

Gotta Have This: 

• Knowledge of insurance plans and contractual arrangements affecting payments
• 1+ years of direct customer service in the healthcare industry or related field
• Insurance collection experience (benefit verification, billing and collection, appeals.) 
• Demonstrated accounts receivable experience
• Comfort and interest in working in a fast-paced, ever evolving environment

Nice to Have:

• Demonstrated success in revenue-cycle innovation
• Experience in a start-up environment
• Self-motivated and driven 
• Intermediate Excel skills

Benefits

• Experience and Career Growth. You will be part of the core team as the company enters a major growth phase. We always look to promote first from within and everyone on the team is taking on multiple roles. We don’t know how to say “that isn’t my job.”
•  Startup Environment. From our great downtown location, to unlimited coffee and healthy snacks, to a 2019 Best Place to Work office culture, things are changing and improving EVERY SINGLE DAY. 
• Benefits. SonderMind provides exceptional employee benefits including covering the majority of dental, vision, and medical premiums. FREE RTD EcoPass. 401K matching for up to 4% salary deferred. 
• Stock Option Grant. We want all of our team to be focused on long-term success and growth 
• Mandatory Vacations. We’ve read the research and it is clear – employees who take vacation are more productive, happier and compensated more. SonderMind provides a generous PTO policy for non-exempt employees who are strongly encouraged to take a MINIMUM of three weeks of vacation a year. 
• Competitive Start-Up Salary. We all need to eat, right?
  

How to Apply:
Submit your resume and cover letter. 
SonderMind Inc. is an equal opportunity employer.