Candidate Profile: 

The Lease Auditor (LA) works directly with the Closing Coordinators to collect, review, and sign all paperwork required by landlords and apartment complexes. These documents include but are not limited to corporate rental applications, lease agreements, addendums, letters of responsibility, and renewal letters. Lease auditors also work directly with accounting to generate payment schedules for the term of the leases and are responsible for mailing out the payments via FedEx or using credit cards.

The Responsibilities: 

• Review, confirm, and sign all lease paperwork, including applications, addendums, renewal offers, and welcome letters. 

• Manage multiple inboxes and send and receive hundreds of emails daily. 

• Communicate with various internal departments regarding inconsistencies in lease details, necessary changes in system data, and payments. 

• Create payment schedules and issue payments via FedEx or using a credit card. 

Required Skills 

• Professional communication using both phone and email 

• Highly motivated and metrics performance driven 

• Problem-solving and issue resolution 

• Daily use of Outlook and the internet 

• Ability to multi-task 

• Attention to detail 

• Strong sense of urgency 

• Knowledge needed to use printers, scanners, and other office equipment 

Education and Experience Skills 

• High School Diploma or Equivalent 

• Minimum 2 Years in a Customer Service Role 

Travel

• There is no travel required for this position