Company Description
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering affordable, quick to implement, and designed software for the end-user. More than 50,000 companies -- from startups to public companies -- worldwide use Freshworks software-as-a-service to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).
Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.
Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).
Job Description
The Director of FP&A will support the Sales & Marketing organization to develop a strategic financial plan, lead the annual planning and budgeting process, and provide strategic and analytical support to the key stakeholders.
This position will be based in the San Mateo office.
Reporting the Vice President, Financial Planning & Analysis, the Director FP&A will

• Lead the annual financial planning process for Go-To-Market including working with the department heads and business unit leaders to develop the business and financial plans, and to ensure the plans are operationalized.
• Lead a team of finance professionals to drive FP&A activities in the S&M organization. This includes staff based in India as well as other regions/business units.
• Drive data driven decision support to the organization by compiling inputs and underlying assumptions, coupled with knowledge and expertise of business areas.
• Liaise and collaborate with a broad range of cross-functional leaders to obtain assumptions, identify key metrics, assess impacts, and run sensitivity/scenario analysis to provide decision support.
• Build scalable process and systems to provide transparency and efficiency across the organization
• Lead internal projects and new business opportunities based on modeling and net present value evaluations for alternative scenarios.
• Prepare presentations targeted at senior management and the Board of Directors
• Provide ad hoc support, as needed
• Provide leadership and mentoring to the finance team in India

Qualifications

• Bachelor's Degree in Business, Accounting, Finance, or Economics along; Masters degree in finance or economics preferred
• 10+ years of progressive experience in financial planning & analysis roles, with similar FP&A leadership experience
• Expert user of MS Excel and other financial modeling tools
• Professional designation (CPA, CFA) complete or in process would be an asset
• Strong understanding of corporate finance concepts required
• Experience in Technology (Software) industries preferred
• Excellent business communication skills
• Strong attention to detail; working in a conscientious, consistent, and thorough manner
• Solid analytical skills, strategic thinking, and decision-making ability
• Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment
• Ability to collaborate across departments and with external stakeholders
• Comfortable performing multifaceted projects in conjunction with day-to-day activities.

Additional Information
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business.
Summary of Freshworks Benefits:
Freshworks offers multiple options for dental, medical, vision, disability and life insurances. Flexible PTO + paid time off, flexible spending, commuter benefits, work from home, and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.