Credit & Collections Associate

| Greater Denver Area

Job Description:

The work Arrow does goes into everything from cars to coffee makers. Whether it is something you've never seen before or the things you can’t live without, if it takes a charge, chances are it was built with Arrow.

When you think about the world of Five Years Out, Arrow is helping design it, build it and source it. “Five Years Out” is the tangible future and the people who live and work there know that new technologies, new materials, new ideas and new electronics will make life not only different, but better. Not just cheaper, but smarter. Not just easier, but more inspired.

What You will Be Doing:

  • Actively manage a pipeline of customer accounts, some of which may be complicated or unique, to ensure payment is received; this may include research, validating data, reconciliation reporting and/or working with other departments in the company to ensure accuracy of accounts.
  • Directly responsible for collecting open receivable balances timely and efficiently.
  • Review new and existing accounts’ credit analysis information to assess customer status and recommend credit line.  Has credit authority up to 100k.
  • Analyze, assess, and report on risk of potential new and existing accounts.
  • Responsible for facilitating payments daily, including credit cards, electronic funds transfers, ACH and lockbox deposits for multi-currency receipts, bank accounts and various A/R systems; may include troubleshooting.
  • Sort and organize data, updating customer records, accurately facilitating transactions and adjustments.
  • Strictly adhere to internal policies and guidelines.
  • Maintain a 100% compliant control environment for both SOX and non-SOX processes.
  • Maintain detailed accurate files and notes within SAP regarding collection efforts. Initiate adequate follow-up with customers and fellow employees in a timely manner.
  • Reconcile full cycle AR including debits and credits, Forex gain or loss, sales tax, Foreign Withholding Tax and Commissions adjustments.
  • Perform other related duties or special projects as assigned.
  • Facilitates the communication exchange and relationship building required to collect the billings due within the specified contractual terms.
  • Is responsible for strategic accounts.
  • Recommendation and preparation of account referrals to Litigators and Debt collection agencies.

What We Are Looking For:

  • Well organized and able to meet deadlines.
  • Excellent verbal and written communication skills.
  • Must be able to perform high work volume with minimal errors and supervision.
  • Ability to communicate courteously and proactively with all levels within the company.
  • Strong mathematical, analytical and reasoning skills when presented with special projects, problems and requests which require decision making and action.
  • Excellent Microsoft Excel and Word skills, including the ability to operate accounting programs.
  • Acts independently to accomplish assignments.
  • Able to determine when to escalate issues as needed.
  • Performs administrative, professional and/or technical duties that are more complex. May handle situations that could require some deviation from standard procedures in response to difficult issues.
  • Demonstrates an in-depth knowledge of job-related tools and applications.
  • Ability to maintain confidentiality concerning financial and customer transactions.
  • B2B collections highly preferred.
  • Build strong, cross-functional relationships with such departments as Sales, Billing, Operations and Customer Service.
  • To be able to perform a weekly cash forecast with accuracy of 90% or better.

The Skills That Will Help You Succeed Even More:

  • Bachelor’s degree and 2-4 years of experience in the credit / collection environment
  • Experience working in a Team environment

What’s In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That is why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Paid Time Off
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
  • Growth Opportunities
  • Short-Term/Long-Term Disability Insurance
  • And more!

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

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Technology we use

  • Engineering
  • Sales & Marketing
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Location

Our offices are approximately 15 miles south of Downtown Denver. Employees enjoy the easy access to the light rail station and I-25.

An Insider's view of Arrow Electronics, Inc.

What's something quirky about your company?

As a tech company, we showcase the use of tech all throughout our building. We hang art over the building made of various consumer electronics and we even have access to an Electronics Testing lab. My R&D team also loves to make fun code names for our projects, we recently launched Project Deathstar (announced as ArrowPlus powered by Freelancer)!

Stephen

Manager, Product Management and Engineering

What projects are you most excited about?

There is a big drive at Arrow to support tech entrepreneurs, so part of my job involves collaborating and working with local startups - you’d be amazed to see the new ideas coming out of Denver! I get to work closely with local incubators and accelerators, and also plan events and sessions for big events like Denver Start Up week.

Lia

Marketing Specialist

How has your career grown since starting at the company?

I first began my career at Arrow six years ago as a summer intern on the Customer Support team. The career growth I have achieved since has led me to my current role as Delivery Manager of Arrow.com. Through mentorship programs and working with a team that values trust while promoting curiosity, the experiencing has been nothing short of rewarding.

Kristen

Delivery Manager

How do your team's ideas influence the company's direction?

In today’s fast moving world my team is continually collaborating with the business to evolve our digital channels. Combining competitor insight, industry best practices and innovative capabilities we can react quickly to changing needs, design robust solutions, as well as developing innovations for future growth.

Michelle

Director, Technology & Planning

What’s the vibe like in the office?

Our office promotes an open and active vibe that inspires collaboration with your fellow coworkers. The overall environment supports our focus on driving innovation forward.

Taylor

Asset Specialist

What are Arrow Electronics, Inc. Perks + Benefits

Arrow Electronics, Inc. Benefits Overview

•Medical, Dental, Vision Insurance
•401k, With Matching Contributions
•Competitive Paid Time Off
•Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
•Short-Term/Long-Term Disability Insurance
•Parental Leave Options
•Employee Discount on Annual RTD Pass
•Wide Variety of Growth Opportunities
•Casual Work Environment

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes, Sponsored race teams.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Parking
We offer employees Free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks
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