Accounting Assistant, Accounts Receivable (A/R)
Peaksware is growing and currently looking to hire an A/R Specialist! Our ideal candidate is be eager and excited to have a fulfilling career in Accounting--thriving on high volume A/R and working with detailed transactional data in a positive work environment. You must be passionate about customer service, as well as being goal oriented, outcome focused and results driven.
Through our unique approach to deliberate practice, we develop software platforms that connect creators, instructors, and performers allowing them to publish, teach and train using the proven principles of deliberate practice: setting a specific goal, getting expert instruction, performing focused practice and receiving immediate feedback. This shared approach is the common thread connecting our brands TrainingPeaks, Train Heroic, MakeMusic, Alfred Music, and Best Bike Split.
Responsibiities:
- Process daily receipts ensuring prompt and accurate posting of payments to customer accounts; credit card, checks, lockbox, ACH, and wire payments
- Communicate with customers via phone and email regarding past due balances and payment questions
- Ensure accurate customer account balances and reconcile account discrepancies
- Partner with sales and customer service teams regarding customer billing issues
- Carry out billing and reporting activities according to deadlines
- Send customer invoices bi-weekly
- Research credit and re-billing issues
- Assist in tracking, researching, reconciling and communicating customer chargebacks
- Special projects as assigned by management
- Manage multiple priorities
- Ability to learn and apply new technologies
- Other duties may be assigned to meet business needs
- Reports directly to the Assistant Controller
Required Qualifications:
- Technically savvy with systems in general and comfortable with accounting/billing software; prior experience using NetSuite preferred
- Empathetic approach to troubleshooting and customer service
- Quick learner, willing to take initiative, and has great follow through
- Strong listening skills and analytic abilities
- Passion for applied learning in a fast-paced environment
- Strong problem solving skills
- Enthusiastic team player with a positive attitude
- Exceptional interpersonal skills; thrives in a team-oriented work environment
- Excellent verbal and written communication skills
- Proven organizational skills and attention to detail
- Skilled in use of Excel spreadsheets
- Identifies opportunities for process improvements or automation
Desired Qualifications:
- Bachelor’s Degree from an accredited university
- Previous collections or cash posting experience preferred
Benefits and Perks Include:
- 100% company paid medical plan for employees with buy-up options as well as dental and vision insurance for employees (dependent coverage available)
- $1,200/year fitness reimbursement to purchase any items related to healthy living
- 3 weeks of PTO for all new hires; increase in PTO at various years of service
- 4 week paid sabbatical for all employees after 7 years of employment
- Stocked kitchen with snacks and drinks
- Dog friendly office
- Music Studio for all to practice, jam, and record
- On-site workout area access: treadmill, bike trainers, rowers, and full weight lifting gym with CrossFit equipment, with changing rooms and showers and towel service
- Corporate discounts on gym memberships and top-brand gear
- Lynda.com subscription
- Beautiful North East Boulder, CO location
- Flexible work schedule in a culture of trust