Sr Site Reliability Engineer
Say hello to possibilities.
It’s not everyday that you consider starting a new career challenge.
We’re RingCentral, a global leader in cloud-based communications and collaboration software. We are fundamentally changing human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $1.6 billion company that’s growing at 30+% annually and we’re expanding our Engineering Team to make sure we stay ahead of the competition.
The Sr SRE Engineer position contributes to the strategic objectives of the System Operations Division by providing RingCentral application services and support. Employees in this position perform day-to-day tasks for the running of a hybrid cloud-based environment which consists of Linux/Windows based web-application services, Authentication/DNS/NTP infrastructure, Public Cloud infrastructure, etc. SRE Engineers also investigate problems with applications and research cloud-based RingCentral solutions. SRE Engineers will perform statistical analysis of data and participate in deployment procedures.
Responsibilities
Provide administration, update and support unique components of our platform based on Linux and Windows OS, oriented on Web-applications and RingCentral's custom developed platform.
Participate in projects intended to improve infrastructure, integration of new systems and software
Perform pre-production tests in Staging environments
Deploy, configure, and maintain RingCentral application services
Monitor, Plan and Execute software capacity expansions
Respond to alerts and escalations from monitoring systems
Solves any problems that arise in services
Qualifications & Skills
Bachelor’s Degree in Computer Science, Information Technology or similar with 3+ years of experience at position of SRE or Systems Operations engineer
Strong grasp of Computer Science, Math and Science
Remote administration of servers, network devices
Systems: Windows, Linux
Networking: Load Balancers, Routers, Firewalls, VLAN, TCP/IP, VoIP, DNS, HTTP/S, NTP
Scripting skills: Bash/Shell, Python, Ansible, Terraform, Batch scripts, PowerShell
Willingness to learn cloud technologies
Rotated 24-hour daily on-call systems support
Good communication skills
Good team player
Preferred Skills:
HTTP applications based on Nginx, Java
Windows Active Directory + DNS stack
Monitoring of Distributed Systems
Experience working with Public Clouds like AWS (Amazon), GCP (Google)
What we offer:
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits
401K match and ESPP
Flexible PTO
Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace
Paid parental leave and new parent gift boxes
Pet insurance
Employee Assistance Program (EAP) with counseling sessions available 24/7
Rocket Lawyer services that provide legal advice, document creation and estate planning
Employee bonus referral program
RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are hired in Colorado, the compensation range for this position is between $88,000 and $110,500 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.