Site Reliability Engineer

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Posted: 4/27/21 

AMP Robotics is a pioneer and industry leader in artificial intelligence and robotics for the recycling industry. Every day, we’re working to re-imagine and actively modernize the world’s recycling infrastructure. Headquartered and manufacturing operations in Louisville, Colorado, we build and deploy cutting-edge technology solutions that solve many of the central challenges of recycling to make it more efficient, cost-effective, scalable, and sustainable. 

We’re fostering an environment where talented, driven individuals can grow and create impact. We are looking for unconventional thinkers to join our mission; at AMP, your contributions have meaning and can spur change. With backing from top-tier investors including Sequoia Capital and recognition including Fortune’s Impact 20, Fast Company’s Most Innovative Companies, and Forbes’ most promising artificial intelligence companies in America, we’re always seeking ways to better our operations, raising the bar on innovation, and looking to collaborate and improve each day in what we do. Learn more at AMPRobotics.com.

We are looking for a Site Reliability Engineer to focus on automating the hard stuff, maintaining our fleet of robots, and reducing friction in the software deployment process. You’ll work closely with our other engineering teams to make sure that we can keep delivering the best possible accuracy with our sorting processes without missing a beat, and that our feature velocity doesn’t require us to sacrifice quality. You’ll touch just about every system at AMP, and you’ll take the initiative to “be the glue” and help every part of the engineering organization work better.

Job Responsibilities:

  • Automating the software update rollout process and optimizing for minimal unit downtime
  • Finding single points of failure and making them highly available
  • Streamlining and consolidating CI pipelines
  • Maintaining cloud and on-prem networks to ensure fleet responsiveness
  • Productionizing and promoting useful homegrown tools
  • Assisting the QA team to write and run tests
  • Keep our fleet in top condition! This can take the shape of projects like:
    • Keeping the fleet up to date with the latest GPU drivers and software packages--and then making sure that this task never has to be done manually again
    • Developing metrics, monitoring, and alerting solutions and strategies, and tune monitors/alerts to maximize their utility
    • Tracking performance across software versions on key metrics and working with other key software stakeholders to identify bottlenecks
    • Continuously identifying and improving areas for improvement in our infrastructure (especially in the domains of networking, security, and high availability)

The ideal candidate will work to:

  • Automate and improve critical software engineering and operations processes
  • Continuously improve visibility into our fleet
    • Implement monitoring/observability technologies in a green field
    • Develop SLIs and SLOs
  • Build and maintain cloud infrastructure to support a rapidly growing fleet of remote devices
  • Gain familiarity with the technical domains of our other software engineering teams, and help them to achieve their goals
  • “Connect the dots” for our other engineering teams to help them see the bigger picture
    • You’ll spend some time embedded with other teams to help provide them with operational context for cross-functional projects
    • You’ll also conduct blameless postmortems and write/improve our documentation
  • Help us to cultivate a culture of Reliability, where fault-tolerance and monitoring are baked into every aspect of our software

Requirements (absolutely must have; 3-5 is preferred):

  • 2+ years experience in a Software Engineering, Site Reliability Engineering, Network Engineering, DevOps, and/or Systems Administration role
  • 2+ years experience programming with a scripting language like Python or Ruby
  • 2+ years experience building CI pipelines
  • 2+ years experience with system administration (Linux preferred)
  • Good working familiarity with container orchestration and cloud/on-prem networking.

Desired Qualifications (nice to have):

  • 3-5 years experience in a relevant technical role
  • Expertise in at least 2 of the following software engineering sub-disciplines (or to be a generalist, i.e., to have had moderate exposure to many of them):
    • Scripting (we use Python for most tasks)
    • Containerization and Orchestration (e.g. Docker, Docker Swarm, Docker-Compose, Kubernetes, Nomad)
    • TCP/IP networking (routing & switching, VPNs, managing VPCs, running and interpreting packet captures)
    • Automation & CI/CD (e.g. Jenkins, Ansible/Tower, GitlabCI)
    • Cloud Platform Administration (especially GCP)
    • Infrastructure automation (e.g. Terraform, Ansible, Puppet, Chef)
    • Relational and Time-series Database Administration
    • Security (e.g. network security, SDLC, AAA tools and techniques)
    • Debian-like Unix/Linux System Administration (advanced filesystem management, iptables/networking configuration, server fleet management, bash scripting)

Bonus (Opportunity to show some personality, and push some of the very far reaching desired qualifications in here):

  • Experience or interest in AI, ML, Computer Vision, Robotics, IoT
  • Ability to read or write any of the following: C++, Rust, JS
  • Passionate about the recycling industry
  • Strong desire to work in a fast-moving startup environment

Affirmative Action/EEO Statement: 

AMP Robotics is an equal opportunity employer. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at the Company will be based on job openings, merit, qualifications, and abilities as required by the position. The Company does not discriminate, and does not permit its employees to discriminate against other employees, applicants, customers, or independent contractors because of:

  • Race
  • Color
  • Religion
  • Sex
  • Sexual orientation (including gender identity or expression, including a person's orientation toward heterosexuality, homosexuality, bisexuality, or transgender status, or PeopleCare’s perception thereof)
  • Pregnancy, childbirth, and related conditions
  • Marital status
  • National origin
  • Citizenship
  • Military or veteran status
  • Ancestry
  • Age (40 or over)
  • Disability (including genetic information)
  • Or, any other consideration made unlawful by applicable laws. 

Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, compensation, benefits, discipline, layoff, recall, and termination. 

Other duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We recognize that there is more to work than the day-to-day responsibilities. In addition to a collaborative, high-performing team environment, we’re pleased to offer competitive base salaries; medical, dental and vision insurance; a 401(k) plan; paid time off and sick time; flexible work hours; and the opportunity to quickly accelerate your learning and growth.

Benefits information:

Full-Time / Salaried Employees

  • Medical - The company covers up to 85% of the premium of UHC Gold Choice Plus POS 1250 BP9K. Employees pay the difference in premium if they select a more expensive plan. Up to 25% for dependents. 
  • Group Life, AD&D – 100% paid.
  • Long Term Disability – 100% paid.
  • Dental Insurance – 75% paid. 
  • Vision Insurance* - 75% paid. 
  • Employee Assistance Program - Provided through United Healthcare.
  • Paid Vacation Leave – Accrues at a rate of ~4.31 hours (0.54 days) per pay period (2 weeks) starting day 1. Unused PTO carries over each year with a 1-year limit.
  • Paid Sick Leave – 64 hours per year, given in full on start date, refreshes on anniversary.
  • 401(k) retirement plan - (non-matching).
  • Seven (7) paid holidays – 7 company designated and 2 floating holidays.
  • Referral bonuses for staff positions.

Part-Time / Hourly Employees

  • Medical - The company covers up to 85% of the premium of UHC Gold Choice Plus POS 1250 BP9K. Employees pay the difference in premium if they select a more expensive plan. Up to 25% for dependents. 
  • Paid Vacation Leave – Accrues at a rate of ~4.31 hours (0.54 days) per pay period (2 weeks) starting day 1. Unused PTO carries over each year with a 1-year limit.
  • Paid Sick Leave – 64 hours per year, given in full on start date, refreshes on anniversary.
  • 401(k) retirement plan (non-matching).


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Technology we use

  • Engineering
  • Sales & Marketing
    • C++Languages
    • PythonLanguages
    • D3JSLibraries
    • TensorFlowFrameworks
    • ROSFrameworks
    • Kubernetes Frameworks
    • MySQLDatabases
    • InfluxDatabases
    • SalesforceCRM
    • MailChimpEmail

Location

Nestled in the heart of a thriving tech park and adjacent to the quaint downtown of Louisville, Colorado.

An Insider's view of AMP

How does your team reward individual success?

My team rewards individual success with genuine recognition, both highlighting my contributions to the wider organization and providing me with meaningful, rewarding work that aligns with both my career interests and AMP Robotics' objectives. Here, good work accelerates your career.

Mike

Market Research Analyst

What's the biggest problem your team is solving?

Supporting remote systems in unforgiving environments across the world is hard work. It requires foresight from the initial stages of a project and a tight, honest feedback loop. I'm proud to be in a group focused on creative and proactive service solutions for our customers to increase the profitability of recycling. It's exciting work!

Chase

Robotics Operations Engineer

How has your career grown since starting at the company?

In less than a year, I've assimilated into the full cycle of software development and have had the opportunity to work across teams to ship robots and software to customers directly. I feel more confident in my ability to bring ideas to life and more connected to the engineering community thanks to AMP's highly collaborative and hands-on team.

Sana

Senior Vision Software Engineer

How do you empower your team to be more creative?

Recognize you have a lot to offer, yet also a lot to potentially learn—and be open to how and from who you learn, as well as how and who you can teach. Leading with respect for everyone’s different perspectives opens up so many ways we can unify them for the benefit of ourselves, our teams, and the customers we serve.

Maria

Production Team Lead

What unique initiatives do you have that encourage innovation?

AMP strikes a rare balance by melding the pursuit of a mission that benefits the planet with a set of ground-breaking technical challenges. Every difficult project at AMP directly leads to diversion of material from landfills, and that promise naturally ignites a passion for creative invention and determined problem solving.

Cameron

Technical Product Manager

What are AMP Perks + Benefits

AMP Benefits Overview

AMP Robotics is an exciting place to work, and we have fun at the intersection of recycling, robotics, and artificial intelligence! The company offers employees benefits such as 401k, healthcare insurance, vision insurance, dental insurance, life insurance, short term disability coverage, and long term disability coverage. Many of these benefits extend to dependents as well.

Culture
OKR operational model
Health Insurance + Wellness
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave
Generous parental leave
6 weeks maternity/paternity paid leave
Vacation + Time Off
Generous PTO
AMP offers two floating holidays that our team can use at their discretion throughout the year. Election Day is also a paid company holiday.
Paid holidays
Paid sick days
Office Perks
Free snacks and drinks
Some meals provided
Employees get free lunch on Friday.
Onsite office parking
Pet friendly
AMP welcomes well-behaved pets.
Recreational clubs
AMP has a number of active social clubs, with outlets for those who like board games, gardening, fly fishing, hiking/climbing 14ers, and many more! We've hosted two virtual cooking demos this year.
Professional Development
Lunch and learns

Additional Perks + Benefits

Other stuff we do at AMP:

We recently introduced Zestful, an employee recognition tool. Our team members recognize each other for excellent work through Zestful, tying peer-to-peer recognitions to our core values. Team members accrue points in Zestful that can be used for rewards like HeadSpace subscriptions, meal kit deliveries, books, and even limited-run swag!

We leverage our engagement survey results at AMP. Gathering info from everyone on the team about what they want goes a long way so we can then execute on initiatives to continue to grow AMP in all the best ways.

And we have some pretty awesome weekly all hands meetings!

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