Site Reliability Engineer (Multiple Openings) – Centennial, CO at RingCentral

| Greater Denver Area
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Site Reliability Engineer (Multiple Openings) – Centennial, CO
 

JOB DESCRIPTION:  

Responsible for contributing to the efficient operation of RingCentral's production global network environment and ensuring that the network infrastructure is operating within the design of specifications.

JOB DUTIES:  

  • Provide server environment support and design;
  • Maintain a multi-clustered server environment by monitoring performance, conducting root cause analysis and resolving performance issues;
  • Maintain and improve QA and Production configuration using automation tools;
  • Analyze issues with Production and Staging environments to provide recommendations and resolutions;
  • Take escalations from network operations team, and conduct incidents investigation and automated tools development;
  • Implement, maintain and troubleshoot end-to-end server and network solutions for the enterprise;
  • Evaluate, consult, research and make recommendations on large technical solutions;
  • Perform system and web-server administration, write scripts, engage in network protocols and conduct remote administration of servers and network devices;
  • Create bug reports and application optimization recommendations for engineering teams;
  • Design, implement and audit services monitoring features;
  • Design and develop automation features to support operations management;
  • Design, develop and integrate external solutions to support RingCentral's products;
  • Design and build out production environments;
  • Assist with onsite and remote end user issues.

EXPERIENCE / SKILLS & OTHER REQUIRED QUALIFICATIONS:

  • U.S. Master of Science degree or foreign academic equivalent degree in Computer Science, Electronic Engineering, Telecommunications Technology, Applied Mathematics or related field plus two (2) years of relevant, progressive experience is required. U.S. Bachelor of Science degree or foreign academic equivalent degree in Computer Science, Electronic Engineering, Telecommunications Technology, Applied Mathematics or related field plus five (5) years of relevant, progressive experience is also acceptable. Within the foregoing parameters, any suitable combination of education, training & experience is acceptable.
  • Experience with Linux, Windows Server, Amazon Web Services, Docker, Kubernetes, PHP, Zabbix, MySQL and MongoDB is required.
  • Documentary verification of education/experience required.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • OracleDatabases
    • ConfluenceManagement
    • MedalliaCMS
    • BoxCMS
    • SalesforceCRM

Location

We are located in the Denver Tech Center.

An Insider's view of RingCentral

How do you collaborate with other teams in the company?

Our product makes collaboration at the core of our company. I like to leverage face-to-face communication and connect directly with other teams to discuss ways that we could be more effective in our hiring strategies. We are the type of company where people actually want to have direct connections because it preserves our values and our culture.

Anthony Smith

Team Lead, GSS Recruiting

How does the company support your career growth?

RingCentral is where I feel my career really took off. The career growth here is personalized, thoughtful, and supported by mentors and management. I love the work that I do and feel like my personality bleeds through into everything I touch. I have never felt so connected to an organization and I know there is only more good things ahead!

Melissa Regan

Manager, Global Onboarding & Enablement

How do you make yourself accessible to the rest of the team?

Being accessible is critical to RingCentral’s culture and success. I ensure I keep my door open and sit on the floor with the team. To me, nothing should prohibit you from being available to your team and others. I am glad to work at a company that gives me the tools and technology to connect - even when I am 300 miles away!

Ayub Mohammed

AVP, Small Business Sales

What are RingCentral Perks + Benefits

RingCentral Benefits Overview

RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered breakfast and lunch daily, as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

At RingCentral, we offer a competitive benefits package including medical, dental, vision, 401K, Employee Stock Purchase Plans and many more perks!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Besides RingCentral's onsite gym, we do many fitness classes that encompass working together and having fun!
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses.
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Promote from within
Customized development tracks
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