Senior Voice Engineer, Telephony at RingCentral

| Greater Denver Area
Sorry, this job was removed at 5:18 a.m. (MST) on Thursday, September 2, 2021
Find out who's hiring in Colorado.
See all Developer + Engineer jobs in Colorado

Want to change the way work…works? This is your moment. 

RingCentral Glip integrates messaging with video to make conversation, collaboration and connection more meaningful than ever, no matter where or how people want to work. 

The Innovation team is the engine that makes RingCentral go. From Engineering to UX/UI to Security and Cloud Operations, this is the place where the biggest ideas in cloud communications are imagined, developed, and delivered.  

We’re as proud of our working environment as we are of our market success. You’ll find all the training, opportunities, and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place to Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably! 

RingCentral surrounds you with world-class technology and talent, in a people-first environment built from the ground up to help you do the best work of your career. We’re not just changing the nature of communication and teamwork. We’re winning, together. 

 

Senior Voice Engineer, Telephony (Location: Denver, CO / Charlotte, NC / Remote) 

 

RingCentral is seeking a Senior Voice Engineer to join our Telco Operations & Engineering team and be responsible for expanding and supporting our global telephony network. Your role will include providing architectural solutions that assist in growth as well as solving technical problems related to VoIP applications which interact with RingCentral’s unified communications platform. 

Responsibilities: 

  • Perform design & architecture modeling for the RingCentral global carrier network 
  • Provide top tier support for Operations teams 
  • Evaluate 3rd party products and tools relating to VoIP, Voice and Video 
  • Perform testing and validation within various labs of new VoIP applications and call flows 
  • Create documentation and provide training within standard operations, maintenance, repairs or upgrades of VOIP infrastructure 
  • Install relevant Ribbon/Sonus VoIP hardware and equipment as needed 
  • Ability to work in an organized manner and manage/present your own projects 
  • Participate in rotating on-call schedule 

  

Qualifications / Requirements: 

  • Deep experience with implementing, managing, and maintaining TDM/SIP call processing platforms including voice gateways, session border controllers, SS7 gateways and routing servers (Sonus/Ribbon experience is essential) 
  • Good understanding of and experience with debugging VoIP call processing applications. 
  • Experience with SIP (Session Initiation Protocol), RTP/RTCP/SRTP, Linux platforms, VoIP, and shell scripting a plus. 
  • Bachelor of Science degree or foreign academic equivalent degree in Computer Science, Electrical Engineering, Telecommunications or related field plus 5 to 7 years of relevant, progressive experience. Within the foregoing parameters, any suitable combination of education, training & experience is acceptable. Prior roles as Sr VoIP Engineer, Sr. Voice Engineer and project experience very helpful.  
  • Strong familiarity with contact center applications and VoIP application servers 
  • Familiarity with Big Data tools such as Elastic search and Kibana or similar 
  • Strong programming and scripting experience and good understanding of network OSI layers a plus 
  • Flexibility to work with remote teams in different time zones as needed 
  • Self-motivated individual capable of working in a dynamic environment 
  • Detailed and results oriented; skilled at both planning and hands-on execution

  

What we offer:  

RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement):

  • Comprehensive medical, dental, vision, disability, life and pet insurance 
  • Flexible PTO 
  • 401K match and ESPP 
  • Wellness programs including virtual yoga, bootcamp, meditation classes and more 
  • Paid parental leave 
  • Milk Stork parental account 
  • New parent gift box 

Say hello to the future of work. And the end of the resume black hole.  

We didn’t create Glip specifically for hiring, but we might as well have. No more wondering if your resume was jettisoned into the vast emptiness of space. Sign up for Glip (it’s free, no downloads,) and discover how smooth, informative and great the hiring process can be. So start meeting on www.Glip.com — and we look forward to connecting soon. 

About RingCentral 

RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.  

RingCentral is headquartered in Belmont, California and has offices around the world.  If you are hired in Colorado, the compensation range for this position is between $90,000 and $135,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. 

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • OracleDatabases
    • ConfluenceManagement
    • MedalliaCMS
    • BoxCMS
    • SalesforceCRM

Location

We are located in the Denver Tech Center.

An Insider's view of RingCentral

How do you collaborate with other teams in the company?

Our product makes collaboration at the core of our company. I like to leverage face-to-face communication and connect directly with other teams to discuss ways that we could be more effective in our hiring strategies. We are the type of company where people actually want to have direct connections because it preserves our values and our culture.

Anthony Smith

Team Lead, GSS Recruiting

How does the company support your career growth?

RingCentral is where I feel my career really took off. The career growth here is personalized, thoughtful, and supported by mentors and management. I love the work that I do and feel like my personality bleeds through into everything I touch. I have never felt so connected to an organization and I know there is only more good things ahead!

Melissa Regan

Manager, Global Onboarding & Enablement

How do you make yourself accessible to the rest of the team?

Being accessible is critical to RingCentral’s culture and success. I ensure I keep my door open and sit on the floor with the team. To me, nothing should prohibit you from being available to your team and others. I am glad to work at a company that gives me the tools and technology to connect - even when I am 300 miles away!

Ayub Mohammed

AVP, Small Business Sales

What are RingCentral Perks + Benefits

RingCentral Benefits Overview

RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered breakfast and lunch daily, as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

At RingCentral, we offer a competitive benefits package including medical, dental, vision, 401K, Employee Stock Purchase Plans and many more perks!

Culture
Volunteer in local community
Through our CSR program, RCause, we take pride in our commitment to inclusivity, sustainability, and giving back to our communities. We offer employee matching and Volunteer Time Off.
Partners with Nonprofits
At RingCentral, we partner with nonprofits that drive impact towards environmental sustainability, social impact and responsible governance.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Our dedicated Learning & Development initiatives include Unconscious Bias AND Diversity & Inclusion training which are core to our mission in fostering, educating, and building our inclusive workforce
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
From Black Lives Matter, Women leaders, Pride, Hispanic heritage, Mothers and more, these employee-led ERG’s are a special part of our culture that we take pride in supporting and growing.
Hiring Practices that Promote Diversity
Our active hiring practices don’t discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital or veteran status.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
RingCentral employees can contribute up to $5000 annually for Dependent Care FSA and up to $2750 for Health Care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Our pet insurance policy can cover up to 50% of out of pocket expenses.
Wellness Programs
Our wellness programs include fitness and yoga classes, meditation and nutrition sessions and more, to keep all our employees feeling their best!
Onsite Gym
Team workouts
Besides RingCentral's onsite gym, we do many fitness classes that promote working together and having fun!
Mental Health Benefits
Mental health is very important to us, that’s why we have partnered with Headspace, offer counseling options, and conduct frequent virtual yoga and meditation sessions, to support our employees.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
RingCentral makes a matching contribution of 50% of your first 6% deferred.
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
We offer employee matching for charitable donations and through our Dollars for Doers program, RCause will donate $10/hr on behalf of any employee volunteering at the nonprofit of their choice.
Child Care & Parental Leave Benefits
Child Care Benefits
Supporting our working mothers, we’ve partnered with Milk Stork to deliver milk to their babies when traveling. We also send out gift boxes to all our new mothers and fathers!
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
RingCentral sponsors family oriented events ___.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
RingCentral offers employees professional development opportunities like Onsite training courses.
Diversity Program
Lunch and learns
Promote from within
More Jobs at RingCentral81 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Finance
new
Remote
Developer
new
Remote
Developer
new
Remote
Finance
new
Remote
HR + Recruiting
new
Remote
Project Mgmt
new
Remote
Project Mgmt
new
Remote
Data + Analytics
new
Remote
Finance
new
Remote
Marketing
new
Remote
Data + Analytics
new
Remote
Project Mgmt
new
Remote
new
Remote
Marketing
new
Remote
Operations
new
Remote
Developer
new
Remote
Design + UX
new
Remote
HR + Recruiting
new
Remote
Product
new
Remote
Marketing
new
Remote
Data + Analytics
new
Remote
Design + UX
new
Remote
Project Mgmt
new
Remote
Marketing
new
Remote
Operations
new
Remote
Developer
new
Remote
Operations
new
Remote
Sales
new
Denver
HR + Recruiting
new
Remote
Developer
new
Remote
Sales
new
Remote
Operations
new
Remote