Senior Salesforce Administrator
What We Do
At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe.
What It’s Like to Work at GoGuardian
We are a fast-growing learning company that thrives on making bold moves and setting high standards. Working with us means joining a (mostly!) remote team of diverse, passionate, mission-driven employees who are inspired by our vision, dedicated to our customers, and comfortable with rapid change. We balance our rocketship pace with a work culture that offers unbridled support, allyship, and inclusivity…to say nothing of fun! Join our Neurodiversity ERG, attend an online magic show (and bring your kids), head to a DEI Community of Practice session, share a pet photo with other dog lovers, or relax in an online meditation class. Our culture has earned us accolades! We have been named one of Built In's 2022 Best Places to Work™ and are certified as a Great Place to Work®.
The Role
We’re looking for a Senior Salesforce Administrator to help support our continuously evolving Salesforce instance. In this role, you’ll optimize our instance for efficiency and usability, support end users through various sales and support tasks, as well as collaborate on improving existing and implementing new processes and integrations. This position sits on the SalesOps Team, a team that manages Salesforce and supports the various teams that use it, from the top of the sales funnel all the way down through it to customer onboarding, as well as customer support. The ideal candidate is a self-starter with greater communication skills that is comfortable with change.
What You'll Do
- Build, update, and manage various Salesforce automations that interact with Standard and Custom objects to drive efficiency for our end users
- Configure Profiles, Roles, Permission Sets, and Sharing Settings to support our user base of 500+ users
- Resolve/Debug user and system errors in real time
- Collaborate with our team of System Administrators as well as contributors from other departments on Salesforce projects and integrations
- QC and test complex Salesforce automations created by team members as well as contractors
- Mentor team members on various Administrator tasks (i.e. provide guidance on building flows when needed, help with troubleshooting, etc)
- Proactive system maintenance including reviews of current processes and identifying areas of improvement (i.e. identify unused or underutilized platform features, etc)
- Keep up-to-date on Salesforce Releases, features, and best practices in order to make recommendations regarding implementations
Who You Are
- 3+ years overall Salesforce Administrator experience with Salesforce Administrator Certification (Senior Salesforce Administrator Certification is a plus)
- A passion for creating efficiency through the use of Salesforce Declarative Automation Tools with an emphasis on Flows
- Strong understanding of Salesforce Profiles, Roles, Permission Settings, Sharing Settings, and Security Settings
- An understanding of the sales processes within Salesforce from Leads to Opportunities and Quotes (experience with CPQ is a plus, experience supporting SaaS products is a huge plus)
- Experience working with relational data (experience with school data is a plus)
- Experience with Salesforce Workbench, SOQL Queries, and Data Loader (experience with Salesforce Service Cloud is a plus)
- The ability to work independently, as well as part of a team on multiple projects
- Eager to take initiative in a fast-paced, ever-changing, dynamic environment.
- Fueled by the opportunity to truly impact the education landscape.
- Something else? Tell us! We want to learn more about you…
What We Offer
- Competitive pay, complete health insurance, 401(k) matching, bonuses, and an employee stock option plan.
- Flexible time off, 13 paid holidays, paid parental leave, wellness days, and a paid year-end holiday break.
- A robust catalog of benefits that support your professional growth and personal wellbeing: learning funds, lifestyle funds, online yoga & meditation classes, fertility & adoption reimbursement, giving funds with company match, and more…
Plus the intangible:
- A varied and challenging role in a global and highly innovative high-growth company.
- Supportive, driven colleagues who have your back and share your passion.
The typical base salary range for this position is $95,000 - $125,000 plus variable pay per year. The range displayed on this job posting reflects the minimum and maximum target for new hire base pay for this position and your pay will be determined by a variety of factors, including your primary work location, skills, qualifications and experience. Additional benefits information is listed on our careers page.
Please share this with your friends or co-workers who may be interested in working at GoGuardian! We have multiple openings and are always looking for talented people.
GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.
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