Senior Salesforce Health Cloud Administrator
Overview
Strive Health
Strive Health is built for purpose- to transform a broken kidney care system. We are fundamentally changing the lives of kidney disease patients through early identification and engagement, comprehensive coordinated care, and home-first dialysis. Strive's model is driven by a high-touch care team that integrates with local providers and spans the entire care journey from CKD through ESRD, leveraging comparative and predictive data and analytics to identify patients at risk. Strive Health's interventions significantly reduce the rate of emergent dialysis crash, cut inpatient utilization, and significantly improve patient outcomes and experience. Come join our journey as we create THE destination for top ta lent in the Healthcare community and set a new standard for how care kidney should be done.
Salesforce Health Cloud Administrator
This role will be using and configuring Salesforce, ideally in a healthcare services environment including workflows, validation rules, and security controls to develop client or business solutions, managing Salesforce objects and processes, dashboards and analytic reports. This position will serve as the SME for Salesforce's Health Cloud solution including developing and leading trainings. They will also manage security, users, roles, profiles, groups, queues, sharing rules and other options as well as manage a process to deploy updates, enhancements, and new system functionality including the creation of custom objects, custom formulas, scalable triggers and workflows. They will be working with clinical and business teams to gather requirements in the form of user stories.
Essential Functions
- All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups
- User support tickets
- Identify and gather requirements from users and stakeholders
- Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports
- Monitor user adoption
- User training and creating training materials
Qualifications
- Bachelor's degree required
- 3 years' experience required
- Salesforce Telephony integration experience a plus
- Demonstrated experience with Salesforce architecture and APIs
- Experience soliciting, gathering, and analyzing user input and requirements.
- E xperience on a Salesforce implementation through the SDLC
- Salesforce Administrator certification required.
- Salesforce platform developer certification preferred
Annual Salary Range: $112,500-$125,000
Strive Health offers competitive compensation and benefits. An annual performance bonus, determined by company and individual performance, is available for many roles and aligned to Strive Health guidelines.
Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide and work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all qualifications . If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]