Pinnacol Assurance does just one thing, and does it better than anyone: provide caring workers’ compensation protection to Colorado employers and employees. Although employers are required by law to provide Worker’s Comp insurance, we believe our service is making a meaningful impact in worker’s lives across Colorado in their moments of need.

We have big hearts and love big ideas. We’ve been around for over 100 years, but don’t let that fool you. Pinnacol is committed to taking care of Colorado employers and workers in the most innovative of ways! We celebrate continuous improvement, new ideas, compassion, teamwork, integrity and excellence.
With our number one priority to keep everyone safe, along with the heart of Pinnacol’s “culture of caring” to do what is right and not what is easy, we’re currently having our team members work from home. During remote work, we’re still making time for fun! We host virtual painting classes, virtual yoga and Zumba classes, and virtual happy hours!

What you’ll do:

As a Salesforce Administrator at Pinnacol, you are going to be a key player in both new project work and in supporting the daily business operations for our customer facing users. You will solve complex problems leveraging your knowledge of systems and processes. You will champion efforts to drive efficiency and process improvement for our systems and our users. You’ll troubleshoot and work with team members to ensure that Salesforce meets their needs and keeps pace with changes in operations, policies and/or procedures. This role has a wide variety of responsibilities, and in this environment you can expect this role to grow and evolve - sometimes on a daily basis.

What you can expect:

• Overseeing data quality management, profiling, processes, and execution for the entire platform.

• Administrating the security, control, and access for all users and teams on the platform. 

• Log and track identified system issues through resolution and providing day-to-day technical support.

• Assist with configuration and continuous improvement of Salesforce.

• Work with Pinnacol’s team to assist with managing workflow rules, validation rules, field updates, and validators.

• Providing report and dashboard training and where needed assisting users with Report/Dashboard design and management.

• Keep abreast of new Salesforce features and functionality and provide recommendations for process improvements and communicating future changes.

• Provide guidance and advice to Pinnacol’s operations team regarding use and changes of Salesforce.

• Develop, document and implement training for Pinnacol team members on processes, policies, application configuration and related materials.

• Sandbox and release management

• Additional responsibilities:

  • Communicate and partner effectively with a variety of team members across the Pinnacol team.
  • Monitor and analyze business results and reports, and identify areas for improvement 
  • Adhere to Lean principles involved in process improvement activities/projects.
  • Perform other duties as assigned.

What you’ll bring to the table:

• Excellent communication skills, organizational skills and a high level of attention to detail
• Willingness to jump in and help team members. No task is too big or too small at Pinnacol.
• Adaptability, flexibility and resourcefulness.
• Willingness to speak up, ask questions, offer feedback and suggestions to fellow team members.
• Able to prioritize and manage work in a fast-paced, dynamic environment
• Be able to work with little direction and are okay with ambiguity as the projects may be changing. 
• Must be able to communicate in writing and verbally with all levels of individuals both internally and externally. 

Minimum Qualifications: 

• Have a current Salesforce Administrator certification
• 3 years experience working as an administrator in a production Salesforce environment
• Experience with Salesforce DX, including CLI Deployments, Packaging, and Scratch Orgs

We can’t do our work without people like you.
Our employees are extraordinary and committed to making a difference. Here’s some of the ways we show our appreciation.

• Our benefits go beyond the basics. You’ll get to choose from diverse benefit offerings for medical, dental and vision.
• We care about each other. We enjoy a positive, collaborative work environment. We are hard workers and high performers.
• Take a day (or 20!) off. Enjoy 20 paid days off your first full year plus 9 paid holidays.
• Take care of yourself. Sign up for unique wellness programs, including on-site, company-paid fitness facilities and classes
• Get your learning on. We promote a learning culture to help you master your current job and cultivate the skills of the future through a variety of on-site, online, and off-site professional development opportunities.
• Give back and get paid. Through our employee volunteer program, Pinnacol in Action, employees receive paid time off to volunteer with Colorado nonprofits.
• Share in our success. You’ll have the opportunity to earn a quarterly incentive, up to 20 percent of your annual base salary, when your team exceeds their goals and objectives.

When we find the right person, we try to put our best foot forward with an offer that excites you. We consider what you’d like to be paid, the skills and experience you bring, what similar jobs pay in the Denver area and make sure there’s equal pay for equal work among those you’ll be working with. When meeting the requirements, the minimum of what you can expect for this position is $86,500. The actual offer will vary depending on the candidate's skills and competencies.

Want to love your work? Apply today!