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Quality Assurance Manager

| Greater Denver Area


Quality Assurance Manager

Job Description:

Arrow Electronics is seeking a Senior Quality Assurance Manager to join our exciting eCommerce division in Englewood, CO to support our flagship online products including Arrow.com. The Senior Quality Assurance Manager works under limited supervision of the Director of IT and is responsible for strategic planning and day-to-day oversight of Software Quality Assurance, QA Automation and Software Release Management. Primary responsibilities are assigning and monitoring the work of Quality Assurance Engineers and Release Manager, establishing and ensuring compliance to standard processes and procedures, ensuring changes to existing software meet business need and helping to remove roadblocks to testing success.  You will lead an outstanding global team made up of a Release Manager and Quality Assurance Engineers and provide them with career and skills growth opportunities!


  • Manage global team members (FTE’s and consultants) and maintain relationship with vendor management.
  • Manage process and methodologies designed to support accurate, efficient and repeatable software and application deployments.
  • Interface closely with development and operational groups in support of software releases and manage quality assurance tools.
  • Mentor and Coach team members.
  • Works to monitor cross-train within the team; facilitates cross-training sessions as needed to ensure we stay 2-deep in all areas.
  • Define goals and objectives for the team; work to establish meaningful, measurable goals for the team members each year; assist with monitoring of progress toward goal.
  • Conduct annual EPR process for team members; provide feedback on team member and provide continual mentoring and coaching.


  •  7-10 years of related experience with a 4 year degree; or 5 years and an advanced degree; or equivalent work experience.
  • Direct supervision of Quality Assurance, QA Automation Engineers, SDET engineers, and/or building out global team as appropriate.
  • Maintain positive employee relationships and nurture professional growth.
  • Manage multiple and consecutive projects related to QA Automation and/or Release Management.
  • Ensure communication with other teams as well as to/from senior management and team members.
  • Experience with functional testing of eCommerce websites, API’s and backend applications (Sitecore, Navison, Hybris Commerce).
  • Experience with test driven development, testing frameworks (including data testing, service testing, end to end, etc. ), test automation and release management.
  • Experience implementing and supporting QA activities using the Atlassian suite of tools or equivalent (Jira/Zepher, TestRail, etc.)
  • Experience implementing automated testing (e.g. Selenium, BrowserStack, Postman) in cloud environments in a DevOps/CI/CD based environment.
  • Knowledge of Waterfall and Agile approaches (e.g. Scrum, Kanban, SAFe )  to software testing and able to mentor team members to execute effectively.
  • Excellent analytical thinking, interpersonal, oral and written communication skills with strong ability to influence both technology and business partners.
  • Experience implementing standard release management in Agile environment.
  • Proven history working in large enterprise level environments supporting onshore and offshore support teams. (Preferred)
  • Ability to prioritize and manage work to critical project timelines in a fast-paced environment.
  • An understanding of project management principles and Agile methodology.
  • Prior working experience in a PCI regulated environment.


  •  B.S. in Computer Science, Management Information Systems (or similar); Advanced degree (M.S.); or 7+ years of hands on leadership/QA and equivalent experience.




Denver (Panorama)

Time Type:

Full time

Job Category:

Non-Customer Facing/Supplier Facing

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • SitecoreCMS
    • SalesforceCRM
    • Movable InkEmail
    • Oracle EloquaLead Gen


Our offices are approximately 15 miles south of Downtown Denver. Employees enjoy the easy access to the light rail station and I-25.

An Insider's view of Arrow Electronics, Inc.

What's something quirky about your company?

As a tech company, we showcase the use of tech all throughout our building. We hang art over the building made of various consumer electronics and we even have access to an Electronics Testing lab. My R&D team also loves to make fun code names for our projects, we recently launched Project Deathstar (announced as ArrowPlus powered by Freelancer)!


Manager, Product Management and Engineering

What projects are you most excited about?

There is a big drive at Arrow to support tech entrepreneurs, so part of my job involves collaborating and working with local startups - you’d be amazed to see the new ideas coming out of Denver! I get to work closely with local incubators and accelerators, and also plan events and sessions for big events like Denver Start Up week.


Marketing Specialist

How has your career grown since starting at the company?

I first began my career at Arrow six years ago as a summer intern on the Customer Support team. The career growth I have achieved since has led me to my current role as Delivery Manager of Arrow.com. Through mentorship programs and working with a team that values trust while promoting curiosity, the experiencing has been nothing short of rewarding.


Delivery Manager

How do your team's ideas influence the company's direction?

In today’s fast moving world my team is continually collaborating with the business to evolve our digital channels. Combining competitor insight, industry best practices and innovative capabilities we can react quickly to changing needs, design robust solutions, as well as developing innovations for future growth.


Director, Technology & Planning

What’s the vibe like in the office?

Our office promotes an open and active vibe that inspires collaboration with your fellow coworkers. The overall environment supports our focus on driving innovation forward.


Asset Specialist

What are Arrow Electronics, Inc. Perks + Benefits

Arrow Electronics, Inc. Benefits Overview

•Medical, Dental, Vision Insurance
•401k, With Matching Contributions
•Competitive Paid Time Off
•Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
•Short-Term/Long-Term Disability Insurance
•Parental Leave Options
•Employee Discount on Annual RTD Pass
•Wide Variety of Growth Opportunities
•Casual Work Environment

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes, Sponsored race teams.
Retirement & Stock Options Benefits
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
We offer employees Free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks