QA Analyst

| Greater Denver Area | Remote
Two solutions, one goal: make work simpler, with better data for leaders. FORM.com, a global leader in mobile data collection, and GoSpotCheck, the leading provider of mobile task management and image recognition software, are the top low-code/no-code platforms enabling digital process automation for mid-size and large enterprise customers globally.
FORM.com was established in 2001 and is based in Braintree, MA with offices in Chicago, Boston, London, and Kyiv. GoSpotCheck was established in 2011 and is based in Denver, CO. Diversis Capital acquired and merged the FORM.com and GoSpotCheck platforms and teams in 2020 to further enable digital process automation and deliver business value for customers, supported by a team of 300.
Together, these solutions enable digital business processes across functions in Consumer Goods, Retail, Restaurant & Hospitality, Facilities & Property, Health Sciences, and Natural Resources.

What You'll Do

  • You’ll work with our Agile Core team, ensuring that the highest quality software makes it to production during release. You’ll be responsible for the manual testing of pre-release builds on a variety of web applications and mobile apps. You’ll develop thorough test strategies, communicate status updates across teams, and own parts of the SDLC from planning to release!

What We'll Achieve

  • The Engineering team will sing your praises for your clear documentation, and applaud the accuracy and thoroughness of your QA processes.
  • You’ll help create and iterate on internal documentation not only for the use of QA but for the business and technical stakeholders, too! 
  • Your efficiency and expertise in manual testing of our products will allow your agile team to focus on product development; making everyone’s lives easier and reducing the number of bugs that get out!
  • The relationship between your Product Team and the customer-facing Support Team will only get stronger thanks to your ability to systematically triage escalated tickets and provide timely updates on a resolution.
  • Most importantly, your attention to detail and well-communicated test plans will have everyone sleeping well when code is pushed out!

Who You Are

  • You have some experience or exposure to application Quality Assurance or another peripheral technical role like Technical Support, Data Analysis, etc.
  • Differentiating a symptom from a root cause is second nature to you since you understand the importance of keeping the whole product solution in mind.
  • You’re a pro at prioritizing and handling a large number of requests at once.
  • You are self-guided and self-motivated and able to take the initiative to keep projects moving even if there isn’t a defined process in place.
  • You’re willing to do whatever it takes to help when a problem arises, whether it’s pre or post-production, regardless of which team it’s on.
  • You understand that software development is a team sport, and QA isn’t simply just pointing out your teammates’ mistakes.
  • Your strong verbal and written communication will serve you well as you broadcast status updates across teams.
  • You appreciate and align with our company values.

Bonus Points If:

  • You have worked with Agile teams and are familiar with project management software such as JIRA and other bug tracking systems.
  • You have experience testing both iOS and Android mobile applications, especially ones with a lot of configuration.
  • You can jump in immediately to our toolset: Excel/Google Sheets, SQL, Harness, Chrome DevTools, Github, git, MacOS, and CLIs.
  • You have familiarity with API’s and how to manually test them using a tool such as PostMan.
  • You are interested in progressing within a QA career and want to learn QA Automation.
  • You have worked in a fast-paced environment where commitments matter!

Who We Are
We are innovators: We’re here to free mobile workers from the mundane and open up new worlds of possibility and prosperity, powered by the people.
We are partners: We’re only as successful as our customers. We provide exceptional support, strategic partnership, and personalized account management to ensure they’re successful.
We are problem-solvers: We believe business will help solve the complex challenges facing our planet today. We build products centered on helping them succeed so they can do just that.
We are flexible: We believe in a "Work Your Way" Employment Policy. Employees who can effectively perform their job functions remotely may do so indefinitely. 
Humble + hungry. We measure success by how we help customers win. And we've been in the game a long time (in software years). Every interaction gives us the chance to deliver better service and more value. Along the way we've picked up a few awards, and for that, we're thankful.
FORM.com and GoSpotCheck offer competitive salaries and full benefits for full-time employees and is an Equal Employment Opportunity (EEO) employer--welcoming all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • SalesloftCRM
    • SendGridEmail
    • MarketoLead Gen

Location

Lower Downtown ("LoDo") is a rejuvenated historic district that is set inside a mix of renovated warehouses and state-of-the-art modern buildings.

An Insider's view of GoSpotCheck

What’s the vibe like in the office?

It’s friendly and familial. The people genuinely appreciate each other, and there’s always a friend found in every corner. It’s relaxed, casual, and comfortable. The teams are working hard on innovative things, and there's an eagerness to collaborate together to Do Great Work! Also - there’s no shortage of cute dogs to play with!

Julie

Senior Accountant

What kinds of technical challenges do you and your team face?

On our Image Recognition team, we tackle all sorts of hard problems in the computer vision space. I'm allowed to be creative about how we meet our goals. This is very important in R&D since our concept of completion can be fuzzy. The process of discovery often leads us to rapidly change our perspective on how best to solve our business needs!

Mackinley

Senior Software Engineer

What are some things you learned at the company?

Everyone is so smart, so friendly, and has such a strong work effort, that it’s motivated me to level up in all areas of my life! I’m more technical, have more business savvy, and I’m a generally more rounded person than I was 3 years ago.

Myranda

Technical Support Analyst

What is your vision for the company?

We exist to reimagine how the workforce works. We believe there is a tremendous opportunity to make work less cumbersome and more fulfilling, so we strive to build software that is delightful and empowering for users to complete their everyday tasks. Further, our goal is to be the top workplace in Denver, made up of the best and brightest talent!

Matt

Chief Executive Officer and Co-founder

How do your team's ideas influence the company's direction?

On the Product team, we are exceptionally focused on the user at the other end of the code we write. When we get together for our grooming ceremonies, you'll hear us throw around the first names of our beloved personas like they are old friends, not a faceless customer. It keeps us grounded in the idea we are writing software that people are using!

Cole

Product Manager

What are GoSpotCheck Perks + Benefits

Culture
Volunteer in local community
Our DoGood Platform is a group of self-appointed employees who put together volunteer events and keep our employees informed of how to be involved with charities close to our hearts.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Our health insurance kicks in on day-1 of employment and extends to dependents at no additional expense to our employees!
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer primary caregiver 12 weeks of fully paid parental leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Pet Friendly
Yes, we have dogs in our office!
Recreational Clubs
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks

Additional Perks + Benefits

We have a pretty robust benefit and perk package at GoSpotCheck. However, we survey our employees every year to be sure we are spending that money on the right things!

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