BetterCloud is the leading SaaS Management Platform (SMP) that enables IT professionals to discover, manage and secure the growing stack of SaaS applications in the digital workplace. With an expanding ecosystem of SaaS integrations, thousands of forward thinking organizations like Zoom, Walmart, and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio.

A pioneer of the SaaSOps movement, BetterCloud has built a community of more than 45K IT professionals who are embracing the new role of SaaSOps within IT organizations. The company launched the first-ever annual SaasOps-focused conference, Altitude, and publishes annually the definitive market research report, State of SaaSOps, on the market and category.

We are a high-energy, high-growth product company seeking an enterprising individual to join our growing team as an Engineering Manager. This team’s mission is to provide workflow automation features for our SaaSOps product. A demonstrated background in leading software engineering teams is a must to be successful in this role. We’re big believers in continuous delivery and use metrics like cycle time, defect removal efficiency, and mean time to resolution as tools to improve and get better. The ideal candidate will have demonstrated experience with these or other metrics having used them to constantly improve. 

Our products live in the cloud on Google’s Cloud Platform. Our microservices technology stack includes React on the front end, Java (primarily) and Scala server side, and a mix of relational and NoSQL solutions on the back end, including MySQL, ElasticSearch, and BigTable. We handle eye-popping amounts of data and events using stream processing technologies such as Kafka and Flink.

We don’t expect anyone to have experience with all of these technologies. We’re simply looking for a seasoned software engineering leader who loves to build, lead, and mentor highly functioning development teams. The ideal candidate has spent is well-versed in software development best practices including Agile methodologies and API standards, has prior management experience over professionals responsible for business critical software delivery and is a strong practitioner in partnering with business teams to deliver business outcomes.

If you have these qualities and are willing to hit the ground running then this job is perfect for you!

Requirements

• 7+ years experience building/enabling enterprise level software solutions
• 2+ years (most recently) leading/managing development teams
• A solid understanding of Scrum or Scaled Agile and how to apply their respective practices in a pragmatic way
• Ability to work with other stakeholders - product management, product design, and product operations / project management -  to break down epics into manageable chunks that can then be executed on by your teams
• Collaborate with other business stakeholders including Customer Success, Sales, Finance and Security
• Mentor and coach software engineers of various levels of experience 
• Manage a high performing team of 5-10 individuals, with a focus on developing their talents and passions
• Ability to work in a highly collaborative way across functions
• Proficiency in API development, API Management, leveraging commercial API Gateway middleware to power both internal and customer-facing APIs
• Proficiency in delivering highly performant, scalable, extensible, maintainable, secure software as part of a larger technology solution integrating seamlessly with other parts of the solution
• A bachelor’s degree in a related or adjacent field

Responsibilities

• Acts as a mentor, leader, and manager for the software engineers on their team.
• Works with their team members to find their strengths and passions, and use them to build a career path
• Ensures optimal performance of the team following performance management guidelines and ensuring the team is meeting or exceeding expectations.
• Builds a tight relationship with other stakeholders.  Works with those stakeholders to develop the roadmap for their team and then execute against the roadmap.
• Collaborates with architects and technical leaders across engineering, security, and operations to help define, evangelize, and achieve the overall technical vision of BetterCloud.
• As a continuous delivery advocate, constantly look for ways to make your team more efficient.  Embraces KPIs like cycle time, predictability, and defect removal efficiency and treat them as tools we can use to improve.
• Acts as a coach and cheerleader for your team.  Attend sprint planning meetings to ensure everyone understands and buys into the goal the team is looking to accomplish and help remove any impediments that may be in their way.  You celebrate wins!  You look for learning opportunities and future prevention in the misses.

Compensation | Benefits

• Career growth opportunities coupled with both leadership and technical training
• Competitive base salary
• Full benefits package
• Stock Options

BetterCloud is an Equal Opportunity Employer, including disabled and vets.

*Remote - Qualified applicants based on most states of the U.S.A. are eligible for this position. Note that there are a number of states from where this position cannot be held.

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