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Engineer - DevOps (PaaS)

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Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 


At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.


You will be part of the Platform-as-a-Service group, which is a cross-functional agile infrastructure development team. Although the group encompasses multiple teams, their collective goal is to enable the product teams to deliver software quickly and easily, by building the platform underlying the Xero products. You will write API-first software to extend, enrich, and sustain Xero’s core platform.


What we do


The PaaS team builds platform products to enable Xero development teams to build and ship software in a fast, reliable and secure manner. PaaS leverages modern cloud computing tooling and continuous integration practices. Through our customer centric approach we aim to reduce the cognitive load for Xero Product teams.


The team’s work involves coding, infrastructure, cloud and much more, using tools such as: AWS, Kubernetes, Spinnaker, TeamCity, GitHub, Artifactory, and languages like Terraform, Python, Golang & more.

We also work on relational database systems and concepts (SQL Server, MySQL, PostgreSQL, etc.) and configuration management tools (Chef, Puppet, SaltStack, Ansible, Powershell DSC, etc.).


Having experience in some of these technologies would be an advantage however, there will be opportunities to learn. 


As an Engineer in PaaS, you will get to deep dive into many different technologies to get a better understanding of how the Xero product is built, deployed and operated at Xero. You should be able to write code, have a growth mindset and contribute to a highly collaborative team environment.

Skills and experience:

  • Experience in delivering code in a production environment
  • Ability to work with others and navigate areas of conflict in an open, positive and proactive way
  • Experience of modern product and engineering principles and practices
  • Experience with cloud technologies and CI/CD systems
  • Experience with containerisation technologies.
  • Ideally, proven experience working with innovative software development projects at scale.

What you'll bring with you:

  • Great communication skills - you speak and write clearly and articulately without being overly verbose or talkative, and relying on jargon. 
  • Growth mindset - understands that competency is not fixed but is enhanced through dedication and hard work.
  • Demonstrate a love of learning and resilience to adversity that is essential for great accomplishment.
  • High EQ - you are self-aware, self-regulated, motivated and empathetic with great interpersonal skills.

Why you should become a Xero


Xero is continuing to grow and so are the opportunities to join us!

You can choose to perform this role:

- In one of our #beautiful offices

- Flexibly, through a hybrid of in office and remote working styles

- Permanently Remote


As a permanent remote worker at Xero we want to ensure you are getting the same #beautiful employee experience as our in-office Xero’s. Permanent remote Xero’s will benefit from a virtual ergonomic work assessment and funding to assist with the improvement of your at home work setup. Xero will also fund up to 4 trips a year to your most relevant region Xero office. You are part of our #team and we want to see you thrive!


Aside from the typical perks you’d expect from a tech company (games rooms, free soft drinks, barista coffee, fresh fruit, sports teams and amazing offices), one of the best things about Xero is our people. You’ll join an inclusive, diverse product team with talented developers from all over the globe.


We support many types of flexible working arrangements, which allows you to balance your work, your life and your passions. We offer a great remuneration package which includes shares and life insurance in addition to your base salary plus a range of leave options to suit your well-being.



Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.


Please include a cover letter in your application, telling us why you’re a great fit for this position.

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Christina Rowe
Global Head of Learning and Capabilities
CREATING SAFE SPACES
Share your voice and find support
As an ERG leader, Christina Rowe does more than schedule events. “My role involves listening to the needs of group members regarding career development, community and more,” she said. Through her ERG involvement, Rowe has gained a greater understanding of her peers’ diverse life experiences and skill sets while fostering dialogue related to topics that are often avoided in the workplace, such as women’s health. “It’s been a great way to help other women grow their careers and create a safe space for hard conversations,” she said.
As an ERG leader, Christina Rowe does more than schedule events. “My role involves listening to the needs of group members regarding career development, community and more,” she said. Through her ERG involvement, Rowe has gained a greater understanding of her peers’ diverse life experiences and skill sets while fostering dialogue related to topics that are often avoided in the workplace, such as women’s health. “It’s been a great way to help other women grow their careers and create a safe space for hard conversations,” she said.
Knowing that Xero puts so much awareness and investment into diversifying our leadership team makes me proud to be here.
Erika Porras Gutierrez
Platform Engineer
EDUCATION FOSTERS EMPATHY
A focus on learning cultivates compassion
Erika Porras Gutierrez’s work leading Xero’s ERG for Indigenous Americans has enhanced her employee experience in several ways. “It has clarified what inclusion really means, taught me new ways of interacting with people and made me more empathetic,” she said. Not only has she grown personally due to this role, but it’s also encouraged her to engage with other engineering teams in an effort to better understand her peers’ needs. She’s currently helping plan an event that will enable Indigenous people to share their unique stories with others in the company.
Erika Porras Gutierrez’s work leading Xero’s ERG for Indigenous Americans has enhanced her employee experience in several ways. “It has clarified what inclusion really means, taught me new ways of interacting with people and made me more empathetic,” she said. Not only has she grown personally due to this role, but it’s also encouraged her to engage with other engineering teams in an effort to better understand her peers’ needs. She’s currently helping plan an event that will enable Indigenous people to share their unique stories with others in the company.
Sharing our lives and our stories is how people connect and create community, and that is exactly what ERGs are all about.
Eean Tyson
Talent Specialist
BELONGING BUILDS PROGRESS
Inclusion defines connections and the talent search
Eean Tyson’s role as the co-chair of Black Xero enables him to champion inclusion and cultivate community across the company. “I want to ensure people feel a sense of belonging,” he said. Besides helping team members build meaningful connections with each other, he also spearheads talent-related initiatives that are informed by the organization’s DEI efforts. For instance, he recently took part in a scoping session in order to develop a road map for diverse hiring practices.
Eean Tyson’s role as the co-chair of Black Xero enables him to champion inclusion and cultivate community across the company. “I want to ensure people feel a sense of belonging,” he said. Besides helping team members build meaningful connections with each other, he also spearheads talent-related initiatives that are informed by the organization’s DEI efforts. For instance, he recently took part in a scoping session in order to develop a road map for diverse hiring practices.
I ask questions, validate others’ concerns and feelings, and ultimately aim to ensure everyone feels safe at Xero.

What are Xero Perks + Benefits

Xero Benefits Overview

Xero offers a variety of benefits aimed at helping our employees maintain their physical, financial and mental wellbeing, allowing them to bring their best selves to work each day

Culture
Volunteer in local community
Xero employees are given a day off each year to volunteer in their communities.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Typically, we work from home as needed. During COVID, all employees are working remotely and have access to stipends to access the equipment they need to be successful.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
42% of Xero's leadership team is female, while our Board of Directors maintains an equal gender balance. Xero was included in Bloomberg's 2020 Gender Equality Index report.
Mandated unconscious bias training
All Xero employees will complete online unconscious bias training during on-boarding
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
The talent and leadership teams at Xero are committed to building diverse talent pipelines that reflect the communities we serve.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Xero allows employees to set aside pre-tax dollars for medical and dependent care expenses. $2,650 annual limit for healthcare FSA
Disability insurance
Xero's long and short term disability plans provide income protection at 60% of annual base salary
Dental insurance
Cigna dental PPO plan
Vision insurance
VSP vision plan
Health insurance
Xero offers a variety of health plans including Cigna HSA, Cigna PPO, and Kaiser HMO for Colorado and California employees
Life insurance
Provided to Xero employees at no cost. Coverage for each employee of 2x annual base salary up to $500,000
Wellness programs
Xero will fund up to $300 annually in employee health reimbursement account to be used toward a health improvement activity including gym membership, mental, physical or financial health
Mental health benefits
Concern EAP benefits for all employees
Financial & Retirement
401(K)
401(K) matching
Xero will match 100% on the first 3% contributions plus 50% match on next 2% of contributions
Company equity
All Xero employees are granted Restricted Stock Units at a certain percentage of their base salary which vests over a 3 year period
Child Care & Parental Leave
Generous parental leave
26 weeks paid parental leave.
Vacation + Time Off
Generous PTO
Xero offers 21 days of paid time off, 10 wellness days, as well as 11 paid holidays per calendar year. We also participate in a company wide shut down between Christmas and New Years Day
Paid volunteer time
Xero encourages employees to give back to our communities by providing 8 hours of paid volunteer time per year
Paid holidays
11 paid holidays per calendar year
Paid sick days
Each employee is granted 10 wellness days per year in addition to our generous PTO
Office Perks
Commuter benefits
Set aside pre and/or post tax dollars for commute related transit, parking and bike expenses
Company-sponsored outings
Annual holiday party, as well as a summer celebration!
Free snacks and drinks
You find a variety of fruit, chips, nuts, snack bars, sodas and iced tea in the Xero kitchen
Some meals provided
Breakfast each Tuesday and lunch every Thursday from a variety of local vendors
Company-sponsored happy hours
Happy hour starts every Friday at 4!
Fitness stipend
Our monthly health reimbursement plan can be used towards your fitness membership or a variety of other health related wellness programs
Professional Development
Job training & conferences
Teams have budget set aside each year to support growth and up-skilling
Lunch and learns
Promote from within
Customized development tracks

Additional Perks + Benefits

Xero leadership consistently reviews benefits to ensure they are competitive and allow our people to bring their full selves to work each day.

View full list of perks + benefits
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