Director of Information Security and Compliance at Alchemer

| Greater Boulder Area
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About SurveyGizmo:

Founded in 2006 SurveyGizmo is an enterprise data collection, orchestration, and analytics platform that helps some of the biggest brands to deliver on their missions by enabling them to operationalize feedback by integrating critical data from their Customers (employee, users, patients, vendors, etc) into their key business systems through an easy to use, low code SaaS platform.

About the Job:

SurveyGizmo is looking for a talented Director of Information Security and Compliance to play a key role in overseeing Information Security and Privacy for the company. This role reports to the Chief Technology Officer and will be critical in ensuring compliance with internal/external policies/statutes, leading Risk Management activities, coordinating external audit cycles, and managing Third-Party Risk, as well as influencing security best practices around the development of our award-winning SaaS platform. This is a highly visible role, and the candidate will be instrumental to the success of SurveyGizmo. 

Responsibilities will include: 

  • Lead InfoSec complianceefforts in SOC 2 Type 2 and ISO 27001, building scope, control selection, scheduling external audit testing and ensuring regular control testing and monitoring. Additionally, lead Privacy related audits including GDPR and Microsoft DPR 
  • Partner with the business to negotiate the inclusion of security requirements into third party contract agreements, and customer agreements
  • Manage SurveyGizmo’s Third Party Risk Management Program, assessing third parties for inherent and residual risk based on the nature of their services and their ability to appropriately secure SurveyGizmo data, customer data, and provide dependent services
  • Lead the development of a company-wide Security Awareness, Training, and Education program to protect company proprietary and customer owned information
  • Oversee the building, implementation and ongoing review of internal Infosec and technology related policies, partnering with stakeholders and approvers to ensure adherence
  • Lead proactive Risk Management programs across the company, identifying and analyzing risks, developing risk management controls and contingency plans
  • Ensure the SurveyGizmo SaaS platform is secure through a variety of techniques including Vulnerability Scanning, Pen Testing, Blue Team/Red Team activities. Additionally, partner with the Cloud Operations team to ensure Enterprise level InfraSec practices
  • Partner with the Development organization to implement a Secure Software Development Lifecycle, pushing security left into the design and development phases

Skills and Qualifications 

  • College degree and 5 years of related work experience, or equivalent substantive work experience
  • 5+ years leading InfoSec in enterprise software companies
  • Experience obtaining SOC 2 Type 2 and ISO certifications, partnering with external vendors to review controls
  • Workingknowledge of privacy statutes including the European Union General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) 
  • Excellent communication skills, including extensive experience interfacing directly with customers
  • Tolerance for ambiguity, with a desire to find the right answer for our customers, the company and the business
  • 3+ years direct management experience, plus proven ability to lead through influence across a highly matrixed organization
  • Experience in assessing hosted service architectures (SaaS, PaaS, IaaS)


  • CISA, CISM, and or CISSP certification
  • Experience implementing a Secure SDLC 
  • Experience in a growth stage technology company

Our team members enjoy:

  • 401k with 6% company per payroll match and immediate vesting
  • Founder’s Pool profit-sharing program, with an annual profit-sharing bonus and additional units awarded annually
  • HSA and FSA with optional yearly SurveyGizmo contribution Flexible Cafeteria Plan with reimbursement for Wellness, Education, and commuter and dependent care expenses (including pets!)
  • Generous time off policy
  • 14 paid holidays, including the week between Christmas and New Year’s. Plus, you get 4 floating holidays in addition to your PTO!
  • Relaxed, open and highly collaborative environment
  • Nearby bike and walking trails
  • Fully stocked kitchen, including wine and beer
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Technology we use

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168 Centennial Parkway, Louisville, CO 80027

An Insider's view of Alchemer

What projects are you most excited about?

We are evolving our platform with new integrations, additional data analytics and machine learning. Built on AWS, we are adding new microservices and VueJS front end apps. We work with Docker, ElasticSearch, MySQL, Redis, PHP, Laravel/Lumen, Node.js, Express, Vue, Jest, ES6, Saas, Webpack and more. Help us build the future of insights software!


VP of Technology

How does the company support your career growth?

SurveyGizmo is awesome at encouraging growth of employees. They offer TONS of internal training to help you learn everything about the tool to maximize your potential. I am only a month in to my position, and I learned enough about our tool to go train 30 customers in Washington, DC. It was a successful event, and I am excited to learn more!


Training Specialist

How do you make yourself accessible to the rest of the team?

We keep an open door policy to ensure our employees can access any of our leaders. For myself, I am a servant leader and always willing to help any of our employees regarless of the situation or department.


Sales Manager

What are Alchemer Perks + Benefits

Alchemer Benefits Overview

We offer a generous benefits package and a variety of perks including:
- Affordable Medical, Dental, and Vision plans through Cigna (90% medical premium paid for employee only coverage)
- Up to $2,250 in annual cafeteria funds to be used for wellness, commuter expenses, or continuing education
- Company paid Short-term/Long-term Disability, Life and AD&D coverage, and Accident Insurance
- Founder's Pool profit sharing program
- Generous PTO policy, starting at 15 days, plus major holidays and 4 float days
- Onsite complimentary massages weekly
- Discounted memberships for health clubs
- Dog friendly office
- Casual dress code
- Nearby biking and walking trails

Eat lunch together
Intracompany committees
We have a volunteer-based club that meets biweekly to plan fun events for the office such as holiday parties, onsite happy hours, and new employee welcome events.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
SurveyGizmo employees can contribute up to $2,700 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
SurveyGizmo provides employees with a 401(k) matching plan managed by AmericanFunds. We match 100% of contributions up to 6% of an employee's annual gross pay with no vesting period.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
SurveyGizmo employees receive between 15 and 25 days per year of paid time off based on years of service.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Promote from within
Continuing Education stipend
Apply now
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