Dev Ops/Application Support Engineer at SambaSafety

| Greater Denver Area | Remote
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Who we are:

SambaSafety® is the pioneer of driver risk management software in North America. Trusted by over 2 million subscribed drivers; thousands of businesses look to Sambasafety to provide the most powerful, advanced, intuitive, and impactful risk solution platform on the market. SambaSafety is growing at an incredible rate and has been recognized as a “Best Company” with high employee engagement. It’s an exciting time to be at Samba. Now is the right time to join our high performing culture. We hope to see you here!

What you’ll do:

The DevOps/Production Support Engineer position requires a mix of strategic engineering and design along with hands-on, technical work. An ideal candidate will have experience as an application developer and moved DevOps/Automation in their career, and have skills to automate tasks and build tools to help with our backend operations.

  • Work closely with Product, Engineering, Operations, and Customer Support to triage, document, monitor, and help resolve trending customer issues
  • Identify opportunities to improve the customer experience as well as operational efficiency and work with the relevant teams to implement these opportunities
  • Automate and orchestrate workloads across a hybrid cloud solution
  • Leverage CI and CD tools to automate testing and deployment
  • Participate in the development processes by providing feedback and technical input during sprints to ensure code is production supportable, maintainable and deployed according to best practices
  • Analyze emerging technologies and make recommendations for adoption into our environment
  • Implement and utilize a process-based approach for systems and infrastructure support, management, and maintenance
  • Identify, recommend and implement solutions that assist with monitoring data quality in our product sets

What you'll need: 

  • BS/BA in Computer Science or related field, or equivalent experience
  • Applied system administration experience handling larger data loads (Microsoft, Tomcat, Apache, IIS, SQL, PostgreSQL and RHEL distributions)
  • 5+ years related experience
  • Passion for quality and automation, an ability to understand complex systems and a desire to constantly make things better
  • Self-starter with the ability to collaborate in a team environment following SCRUM and Agile methodologies
  • Experience working with at least one of the following languages: Python, or Java
  • Experience with automating manual processes
  • Automation experience with at least one configuration management system such as Chef (directly or via AWS OpsWorks), Puppet, Ansible, or Salt
  • Applied system administration experience (Microsoft, Tomcat, Apache, IIS, SQL, PostgreSQL and RHEL distributions)
  • Comfortable with virtualization technologies and AWS solutions
  • Understand and have the ability to implement controls for common compliance requirements, including SSAE16 / SOC II, PCI, etc.
  • Proficient with git and git workflows
  • Excellent written and verbal communication skills with the ability to communicate technical issues to nontechnical and technical audiences

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Technology we use

  • Engineering
    • .NETLanguages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages

Location

Located at the steps of DTC along the I-25 corridor. Our location has a breathtaking view of the Rockies! Steps from bars, breweries, food, and RTD!

An Insider's view of SambaSafety

What's something quirky about your company?

When you’re here you’re family. Olive Garden stole that from Samba Safety. Instead of endless bread sticks there’s endless career development, opportunity & the chance to be part of something much bigger than yourself. To wake up everyday & sell something you believe in is rare. To do it with people you consider friends & mentors is a blessing.

John Russell

Account Executive, Transportation

What does your typical day look like?

There is a great work/life balance at Samba. Our organization makes an impact to businesses and their employees so we’re usually available, however being in the office 24/7 is not what Samba is about. The high level of trust that we’re all here to work hard and be the best trumps clocking in and working typical 9-5 hours.

Abby Abreu

Senior Account Manager

What are some things you learned at the company?

I started a couple months ago, and was extremely impressed, not only with how fast they came up with a new program to onboard people from home but also with the quality of the training and how impactful it was to a new person to the organization. The people and culture are amazing and II am very happy with my decision to come work for this company

Kyle McGaw

Account Executive, Mid-Market

What unique initiatives do you have that encourage innovation?

Samba is full of collaborative, highly engaged, driven people continuously looking to outperform. We harness and direct this energy towards intelligent risk-taking leading to greater innovation. Our program encourages dialogue on the vast amount of ideas surfaced by our teams. Selected ideas are assigned to a team for completion.

Kevin Lawlor

VP of Human Resources

How do you empower your team to be more creative?

The environment we create is one of experimentation, where anyone can bring anything to the table as a solution to accomplish a task to enhance and grow our product. No idea is too mundane or question too simple to be discussed and used to grow our people as well as our product offering.

Tommy Cordova

Software Architect

What are SambaSafety Perks + Benefits

SambaSafety Benefits Overview

SambaSafety offers an amazing culture with a strong career path, an ability to have a deep impact on our success, a competitive salary, and benefits include excellent healthcare options, a health savings account with company contribution, flex spending accounts, 401 (k) with employer match and unlimited paid time off, paid holiday and volunteer days, tuition reimbursement, and products that help keep communities safer.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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