Carrier Solutions Engineer at Zoom Video Communications

Sorry, this job was removed at 11:23 a.m. (MST) on Wednesday, August 4, 2021
Find out who's hiring in Colorado.
See all Developer + Engineer jobs in Colorado
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Zoom is an award-winning workplace. We have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation, Diversity, and more! Not to mention we’ve been awarded by Glassdoor as the 2nd Best US workplace & Best Large Company US CEO in 2018, Wealthfront, and Business Insider. Our culture focuses on delivering happiness, our commitment to transparency, and the tangible benefits we provide our employees and our customers.

Responsibilities:

  • Partner with Product Manager, Carrier Relations to evaluate prospect carriers, assess service catalog, lead technical discussions, and include onboarding new carriers.
  • Lead technical evaluation of the carriers, product and services; joint collaboration with Network Engineering, and DevOps to ensure that Zoom’s services are compatible with the carriers, infrastructure during the POC trial stage.
  • Align with Zoom DevOps Technical team to capture technical requirements and create POC Bill of Material, manage through the procurement protocols and deploy the required services/products for trial.
  • Cultivate relationships with Zoom’s telecommunication and network providers.
  • Coordinate between Business Units to translate technical and commercial needs into viable interconnection solutions for backbone, IP Transit and SIP requirements.
  • Identify Carrier options available which address diversity, business continuity and disaster recovery requirements for backbone and interconnect projects.
  • Based on industry knowledge, address technical requirements and capabilities with internal Business Units and the Carriers.
  • Provision and document global Telco and Network Carrier services in support of the Zoom’s global backbone to include, but not limited to, IP Transit, point-to-point waves, cloud connectivity and SIP infrastructures.
  • Participate in network and financial costs analysis and identify where efficiencies can be achieved.
  • Manage multiple projects and meet deadlines while maintaining a high level of customer satisfaction.

     

Skills/Qualifications:

  • Must have at least a BS/BA degree and/or 5+ years working within the Telecommunications industry whether for a Carrier or having managed Carriers.
  • 5+ years experience designing or maintaining Wide Area Networks, Multi- homed Internet connectivity, and SIP infrastructures.
  • 3+ years experience working at or with Hyperscale companies.
  • Strong in network routing theory and VoIP architectures.
  • Sales Engineering or Technical Account Manager experience with a Carrier is a plus
  • Knowledge of the basic milestones within the Telecom provisioning process and how to manage the lifecycle.
  • Ability to articulate and troubleshoot Layer 7 OSI Model.
  • Strong business and technical acumen with the ability to translate between the two.
  • Ability to present to various audiences including, but not limited to, Product Management, Network Engineering, Operations and Executives.
  • Confidence and ability to negotiate with service providers.
  • Self-motivated with the ability to dive right in, be effective and make a difference.
  • Familiarity with G-Suite, Asana, Jira

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Explore Zoom:

  • Hear from our leadership team

  • Browse Awards and Employee Reviews on Comparably

  • Visit our Blog

  • Zoom with us!

  • Find us on social at the links below and on Instagram

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • Shell/BashLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • AWSDatabases
    • SalesforceCRM
    • ClariCRM
    • OutreachEmail
    • KnowledgeTreeEmail

Location

We are located North of the DTC area. Just a short drive away you can find trendy restaurants, bars, and the Cherry Creek Reservoir!

What are Zoom Video Communications Perks + Benefits

Zoom Video Communications Benefits Overview

Zoom offers a wide range of benefits and perks to ensure our employees feel supported, enriched and cared for including free books, a wellness credit of $300 per month, and a multitude of Zoom-sponsored activities and celebrations to help you Work Happy.

To deliver this happiness to our employees, Zoom employs above-market and progressive compensation programs. At Zoom, we believe this is achieved through analyzing total direct compensation holistically. We offer all employees equity, allowing them to become owners who are vested in and benefit from the long-term success of the company.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
The Happy Crew is comprised of around 150 volunteers globally that deliver happiness internally to Zoom Employees!
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Employee Resource Groups include Veterans and [email protected] with more on the way!
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Zoom listens to its employees. We’re growing and want our employees to be as happy as possible. One way we deliver this happiness is by continually building our benefits programs to best fit the wants and need of our employees. We also hold monthly Zoom Meetings with the whole company and our CEO Eric Yuan himself addresses questions or concerns submitted by employees. If you want to feel heard and appreciated join us in our ever evolving company and product!

More Jobs at Zoom Video Communications223 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Internships
Legal
Marketing
Operations
Product
Project Mgmt
Sales
Content
Developer
new
Remote
Design + UX
new
Remote
HR + Recruiting
new
Remote
Data + Analytics
new
Denver
Design + UX
new
Denver
Project Mgmt
new
Denver
Data + Analytics
new
Denver
Operations
new
Denver
Developer
new
Remote
HR + Recruiting
new
Remote
Operations
new
Remote
Developer
new
Remote
Developer
new
Remote
Developer
new
Remote
Sales
new
Remote
Developer
new
Remote
Data + Analytics
new
Denver
Developer
new
Remote
Finance
new
Remote
Developer
new
Remote
Internships
new
Remote
Developer
new
Remote
Developer
new
Remote
Sales
new
Remote
Marketing
new
Denver
Developer
new
Remote
Internships
new
Remote
Developer
new
Remote
Project Mgmt
new
Remote
Sales
new
Remote
Product
new
Remote
Product
new
Remote
Developer
new
Denver
Developer
new
Remote
Design + UX
new
Remote
Developer
new
Remote
Sales
new
Remote
Sales
new
Denver
Design + UX
new
Remote
Operations
new
Remote
Sales
new
Remote
Data + Analytics
new
Remote
Developer
new
Remote
Sales
new
Remote
Developer
new
Remote
Developer
new
Remote
Sales
new
Remote
Data + Analytics
new
Denver
Content
new
Remote
Sales
new
Remote
Sales
new
Remote
Data + Analytics
new
Remote
Marketing
new
Remote
Data + Analytics
new
Remote
Developer
new
Remote
Data + Analytics
new
Denver
Developer
new
Remote
Developer
new
Denver
Developer
new
Denver
Developer
new
Denver
Operations
new
Denver
Finance
new
Remote
Developer
new
Remote
Developer
new
Remote
Operations
new
Remote
Developer
new
Remote
Developer
new
Denver
Operations
new
Remote
Design + UX
new
Remote
Data + Analytics
new
Remote
Developer
new
Remote
Product
new
Remote
Internships
new
Remote
Developer
new
Remote
Sales
new
Remote
Developer
new
Remote
Operations
new
Remote
Developer
new
Remote
Operations
new
Remote
Sales
new
Remote
Developer
new
Remote
Developer
new
Remote
Developer
new
Remote
Developer
new
Remote
Developer
new
Remote
Developer
new
Remote
Developer
new
Remote
Data + Analytics
new
Remote
Developer
new
Remote
Developer
new
Remote
Developer
new
Remote
Data + Analytics
new
Remote
Developer
new
Remote
Developer
new
Remote
Developer
new
Remote
Developer
new
Remote
Developer
new
Remote
Content
new
Remote
Developer
new
Remote
Developer
new
Remote
Data + Analytics
new
Denver
Developer
new
Remote
Developer
new
Remote
Project Mgmt
new
Denver
Finance
new
Remote
Data + Analytics
new
Denver