User Experience Designer

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At Mercury Healthcare, we empower healthcare organizations to create seamless consumer experiences and improve outcomes to build healthier communities. As a UX Designer, you will drive the discovery and execution of cohesive, creative concepts that solve problems and are usable and appealing for our suite of products.

In this role, you will join a team of talented designers and CX strategists who partner closely with development and product teams to ensure the delivery of exceptional experiences for our users. You will research, design, iterate, and deliver features that enable successful user experiences and help drive the product forward. This is a great opportunity for someone who enjoys working with complex systems and is looking to develop leadership skills by acting as a culture catalyst at Mercury Healthcare. 

What You Will Do:

  • Lead the design discovery within your team,  conducting stakeholder interviews, running design sprints and other ideation sessions
  • Moderate user testing sessions and synthesize and share findings on your work
  • Partner with Product to ideate and contribute to building a validated roadmap
  • Work within a cross-functional scrum team, partner and communicate with developers to ensure the shipped product matches the design vision
  • Seek out feedback from collaborators and stakeholders to help improve your work
  • Craft prototypes to communicate flows and gather feedback from users, collaborators and stakeholders
  • Design simple, elegant interfaces that are consistent, easy to understand, and intuitive to use
  • Design interactions for technical and information-rich environments

What You Will Bring:

  • 2-4 years of experience in user experience design, user interface design, or interaction design for web applications
  • Bachelor’s degree in Graphic Design, HCI, Interaction Design, or equivalent experience
  • A human-centric empathetic design approach, balancing the needs of all users
  • Ability to quickly create an interactive prototype to validate the concept
  • Experience using multiple user research methods to improve your concepts
  • A team oriented attitude; you love to see software get shipped and take pride in realizing concepts as part of a product development team
  • Confidence in collaborating and iterating, with a proven track record of working with cross-functional teams
  • Experience working in an agile development environment
  • Skilled in Figma and Axure
  • Bonus: healthcare experience, app development experience, familiarity with Salesforce Lightning Design System or Appian, and/or exposure to Customer Experience Design

Benefits:

  • Bonus eligible
  • 401(k) plan with employer match 
  • Medical, dental, and vision insurance, with HSA contributions for qualifying plans
  • Company-funded basic Life, AD&D, and disability coverage
  • Family planning resources
  • Subsidized wellness benefits
  • PTO plus paid holiday and volunteer time
  • Tuition reimbursement and learning & development programs

Who we are:

Mercury Healthcare is a technology and data analytics company that empowers healthcare organizations to engage consumers and optimize provider networks to accelerate growth. Our customers benefit from more than 30 years’ experience driving intelligent engagement, aligning physicians, and enabling personalized healthcare journeys. Learn more at mercuryhealthcare.com.

Mercury Healthcare believes that all persons are entitled to equal employment opportunity and does not discriminate against nor favor any applicant because of race, sex, color, disability, national origin, religion, creed, age, marital status, citizenship, veteran status, gender, gender identity / expression, actual or perceived sexual orientation, or any other protected characteristic.​ Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. 

Location:

Remote (reporting to Madison, WI location)

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • AWS (Amazon Web Services)Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • ApexLanguages
    • Mulesoft Languages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • Sails.jsFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • TableauAnalytics
    • AxureDesign
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • BasecampManagement
    • JIRAManagement
    • SalesforceCRM
    • Salesforce PardotCRM
    • Oracle EloquaLead Gen

Location

Downtown Location - your favorite coffee shops, restaurants, breweries, and nightlife are all steps from the office, as well as transportation lines.

An Insider's view of Mercury Healthcare

What does your typical day look like?

Every day is different. Typically, I start my day reviewing emails and prioritizing tasks that need to be completed, which can change instantly as the day progresses. I spend most of my day drafting contracts, submitting paperwork for corporate governance, and collaborating with other employees to complete tasks.

Devon

Sr. Contracts & Legal Operations Manager

How has your career grown since starting at the company?

Since starting, I have grown in my ability to build strategies rooted in both data and in my professional experience. I have been given the opportunity to be more client facing, while also managing teams internally.

Amy

Director, Consumer Strategy

What are some things you learned at the company?

Communication is the key for continuous and timely delivery, because it requires continuous planning.

Rajesh

Technical Project Manager

What are Mercury Healthcare Perks + Benefits

Mercury Healthcare Benefits Overview

Our inclusive package offers flexible options customizable for everyone – no matter what your family looks like.

Culture
Volunteer in local community
Intracompany committees
Diversity
Documented equal pay policy
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available
Customized development tracks
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