About FareHarbor

Founded in Hawaii in 2013 and acquired by Booking.com in 2018, FareHarbor creates powerful tools that help tour and activity operators run their business with ease and efficiency. With thousands of clients and 500+ employees worldwide, we have the fastest growing team in the business, and we’re shaping the future of travel, together.

Why FareHarbor?

Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 15,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we’ve known that our real success lies in our people—the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to  work—to  believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.

About the Role

We are looking for a talented and experienced Senior Graphic Designer to join FareHarbor’s growing Marketing and Client Engagement team. An ideal candidate is an excellent communicator, committed to delivering high-quality work on schedule, and is obsessed with the creative process. We are interested in passionate, driven individuals who take pride in their work and are excited about the activities and tourism industry. 

This role will have the opportunity to shape the global creative direction for social media, email marketing, presentations, events, new company programs, and more. You will design marketing communications for both client facing materials as well as ones intended to attract new tour & activity business to FareHarbor. Beyond professional design skills, you should be a natural collaborator and conceptual thinker, focused on creative problem-solving and the rewards of delivering a finished product. A collaborative, flexible person who is comfortable in a leadership and mentor role who thrives working in a fast-paced environment will be most successful in this role.

What you’ll do here:

• Own all creative and design projects from concept to delivery, collaborating with the in-house marketing team to develop consistent, impactful design deliverables across a wide range of touchpoints, including emails, social media, websites, events, presentations, and more
• Design graphic content, illustrations, and infographics that support and align with the organization's goals
• Generate fresh, out of the box creative concepts and provide creative direction for all marketing projects
• Ensure brand consistency on all marketing collateral throughout the organization
• Keep up-to-date with industry development and design trends
• Mentor and nurture junior designers, including reviewing drafts and offering constructive feedback to ensure a quality product goes out the door with every design deliverable
• Create design project deliverables with feedback and guidance in a timely fashion
• Present and articulate creative solutions to internal teams
• Contribute to internal initiatives that improve CX processes and operations, as needed

Requirements:

• 3-5 years of professional graphic design experience with increasing responsibility and a demonstrated ability to lead creative projects from concept to completion
• B.A. in Graphic Design or related field preferred
• Advanced Adobe Creative Suite proficiency (Illustrator, Photoshop, InDesign)
• Experience in video editing and producing motion graphics
• Evolving knowledge of additional design tools and programs
• Advanced design sensibility and fluency with typography, color, and layout, especially how all three work in a responsive context
• Excellent written and verbal skills with a keen eye for marketing copywriting
• Ability to meet deadlines and collaborate with team members
• A desire to mentor and grow junior designers
• Experience crafting and sharing moodboards, presentations and design templates, with the ability to communicate the “why” behind design decisions
• Extremely process and detail oriented, with the ability and enthusiasm to tackle multiple creative projects in different lifecycle stages and for varying platforms every day
• Creative and critical thinker able to push the boundaries of the brand 
• Ability to translate company goals and needs into innovative concepts and highly usable interface designs, regardless of platform
• Flexibility when working through design revisions, from initial brainstorming to execution and refinement; Ability to quickly experiment and iterate
• Demonstrates an expert understanding of fundamental technical considerations related to delivering development-ready digital assets
• Self-motivated with ability to work under minimal supervision
• **REQUIRED: Online portfolio of professionally produced work that demonstrates creative thinking and firm understanding of design principles — showcases excellent web, mobile and digital interface design for projects for which you served as the lead designer

Bonus Points:

• Digital Agency experience
• In-house design experience

Benefits:

• Medical, dental + vision coverage
• 23 days of PTO + paid holidays
• 401k + employer matching
• Paid parental leave
• Opportunity to share your ideas and make a difference in a growing company
• Fast-paced, high-energy, and engaging work environment

Salary Range: $50,925-$63,525

FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process. In tandem, we work to cultivate an inclusive culture in which all of our employees can be their authentic selves.