CirrusMD is a text-first enterprise solution that connects people with no-barriers access to a live doctor, real-time, who can always help. CirrusMD was founded in 2012 and is headquartered in Denver, CO. We are partnered with major national payers, employers and healthcare systems to deliver extraordinary virtual care to millions of lives across the nation. If you are looking to make a lasting impact where your voice matters, consider joining our team.

Who We’re Looking For:

The Product Designer is a significant contributor in helping create an inspiring, inclusive workplace where talented people are empowered to design and build amazing experiences and business results. You will have a broad, deep technical knowledge with a clear line of sight into how the organization’s work advances business objectives.This is a fast-paced, matrixed environment; expect to work hard and do great things as a core contributor to a high-performing team.You are able to help set, execute and lead on strategic-level decisions in the areas of UX design and interaction, information architecture, visual design and analysis. You know how to craft a concrete plan of action and manage that plan to completion while accounting for challenges that may occur along the way.

This position can sit remote anywhere in the U.S., with the flexibility to work from our Denver HQ as you’d like.

What You Will Accomplish:

• Key contributor in helping define and evangelize the short and long term UX strategy for the organization.
• Work within a culture of design thinking, continuous learning and constructive design critique.
• Works closely with Product Management to support a UX vision.
• Leads design projects from concept through delivery.
• Conduct research using a wide range of qualitative methods to uncover needs of customers and internal users. Design and conduct user testing, including usability tests, card sorting, concept testing and prototyping.
• Develop and communicate design recommendations based on research results through visual presentations, journeys, experience maps, concept maps, and wireframes.
• Contribute to the entire implementation process including driving the definition of improvements based on business needs and human-centered design principles.
• Maintain and contribute to a robust design system supporting assets and design styles across iOS, Android and Responsive Web.
• Meet with business partners to understand business needs responsible for overall experience design of the solution.
• Work in multi-disciplinary teams to design, build and test digital products and services.
• Strong visual design skills and experience creating UI style guides.

Requirements

• 3+ years’ experience designing and delivering products in a cross functional team environment.
• End-to-end product design skill set (User Research, UX Design, UI Design, Style Guide Management, component library).
• Bachelor’s degree in UX, Design, Human-Computer Interaction, Industrial Design, Psychology or a related field desired.
• Demonstrated ability to set and achieve strategic goals in an innovative and fast-paced environment.
• Ability to build relationships cross-functionally with multiple teams from areas such as Product Management, Engineering, Sales and Marketing.
• Ability to manage complexity and develop others to problem solve.
• Leads through effective story-telling with strong communication and presentation skills.
• Healthcare experience is preferred, requiring demonstrated understanding of the business process as it relates to experience in the field.
• Information Architecture, mobile user experience, website design, user testing, and qualitative and quantitative research.
• Knowledge of agile methodology preferred.
• Experience with design tools such as Figma, Adobe Creative Suite, Sketch, Invision.

Benefits

Who We Are:

Based in Denver, CirrusMD is the nation's leading virtual care platform that delivers a chat first, multi-modal, data driven experience to enable providers, payers and employers the ability to offer high touch, personalized healthcare to their members or employees. Founded in 2012, CirrusMD helps our customers create happier, healthier, and more engaged patients by giving them access to on-demand virtual care solutions that they love to engage with. Our chat-powered care delivery platform connects patients to a dedicated, board-certified physician in under 60 seconds from any web-enabled device, with no cost and no time limits attached. CirrusMD enables a stress-free, human care conversation that doesn’t end until members get the answers (and peace of mind) they need to manage their wellness.

Why Work at CirrusMD?

CirrusMD is quickly transitioning from a startup to a highly recognized healthcare industry disruptor. We are paving the way to a better healthcare future. Our solution is exceptionally accessible, instantly available, and simply scalable. If you are looking to make a lasting impact where your voice matters, consider joining our team and help us deliver care without barriers. We take the health and happiness of our employees seriously and offer great benefits including:

• Deeply subsidized medical, dental & vision insurance for you and your family
• Flexible PTO / Vacation
• 401(K) Match & Stock Options
• Paid maternity & paternity leave
• Remote Work (with the option to work out of our Denver HQ)
• A positive and supportive culture
• Growth opportunities
• Free, unlimited access to our text-first platform

The base salary range for this position is $100,000-120,000/year based on full time employment in Colorado only. Actual pay may vary based on job-related skills, qualifications, certifications, experience and location. This role may also be eligible for a discretionary bonus in addition to equity incentives and a comprehensive benefits package.

CirrusMD is committed to creating a diverse and inclusive workforce and is proud to be an equal opportunity employer. We aim to create a workplace that celebrates the diversity of our employees, users, and customers. We strive to deliver products and services that work for everyone by including perspectives from backgrounds that vary by race, ethnicity, social background, religion, gender, age, disability, sexual orientation, veteran status, and national origin. We are particularly focused on ensuring women and BIPOC are equally represented across all positions, including management. Our focus is on advancing, cultivating, preserving a culture of diversity and inclusion as it directly aligns with our mission to provide access to affordable and personalized health care for everyone.

Notice to recruiters and placement agencies: If you are a recruiter or placement agency, please do not submit résumés to any person or email address at CirrusMD prior to having a signed agreement with Human Resources. CirrusMD is not liable for and will not pay placement fees for candidates submitted by any agency other than its approved recruitment partners. Also, any résumés sent to us without an agreement in place will be considered your company's gift to CirrusMD and may be forwarded to our Talent Acquisition team.