Director, Product Design at Vertafore

| Greater Denver Area
Sorry, this job was removed at 5:16 a.m. (MST) on Tuesday, October 12, 2021
Find out who's hiring in Colorado.
See all Design + UX jobs in Colorado
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

JOB DESCRIPTION

As the Director, Product Design, you will play a critical role in bringing our end-users to a central focus in Vertafore's agile product development process. You will lead a team of product designers to ensure the delivery of modern and innovative user experience while creating net new products and capabilities for thousands of insurance professionals. You will collaborate with other design leaders to define and implement strategic design initiatives. You will also partner with product management and development to shepherd, educate and socialize evidence-based design practices.

Core Requirements and Responsibilities:

Essential job functions included but are not limited to the following:

Design Literacy

  • Work closely with the team to ensure a cohesive experience across product verticals:
  • Establish & socialize evidence-based practices for Lean UX Research.
  • Build & maintain an evidence-based Customer Insight knowledge base & best practices (journey maps, personas, other archetypes and models).
  • Create a user research program for continuity of information and customer relationship building.
  • Help other team members in design planning and execution.
  • Keep the team up-to-date on design industry standards & knowledge base:
  • Participate in evolving inclusive/universal design practices with the team.
  • Foster a culture where each member feels empowered to bring new ideas to the table to push our expertise forward.

Cross-functional Collaboration

  • Partner with product & development to guide the user experience strategy of new features and products from conception through launch:
  • Manage expectations & design literacy across cross-functional teams through providing high-level product design guidance.
  • Collaborate with product managers & engineers in framing problems, vetting assumptions, identifying learning goals, & scoping product design work.
  • Provide thought-leadership for design in developing exceptional experiences.
  • Provide cross-functional product design support to product teams with low/no design resources.
  • Identify & negotiate resourcing opportunities what can be delivered as "good enough" with the intent to iterate to ensure timely delivery of assets.
  • Build relationships with Product Managers and Product Owners and teach them the why, when, and how of UX Research (both discovery and evaluation).
  • Plan and facilitate workshops that teach and socialize user research, experience strategy, and product definition.

Team Enablement

  • Shape and maintain product design team culture:
  • Foster individual growth along with team growth
  • Mentor team in design communication, facilitation and feedback
  • Create a curious, fun culture for the team, caring for each individual's wellbeing
  • Promote each individual's professional growth:
  • Help individuals define professional growth areas and provide them with actionable steps to achievement.
  • Understand what 'meaningful work' means to each member and find opportunities for them to pursue.
  • Support individuals in practicing evidence-based design, including how to communicate design decisions cross-functionally.
  • Provide frameworks and tools to help individuals view opportunities from a different lens.
  • Minimize/remove roadblocks for individual contributors to enable them to do their best work:
  • Provide timely feedback / support / guidance on process and work.
  • Troubleshoot & adapt inefficient processes.
  • Ensure that team has access to tools necessary to complete their work.

Knowledge, Skills and Abilities:

· You're a leader, a bridge-builder, and an effective communicator who asks the nuanced and previously unasked questions.

· You have a strong grasp of the theories, concepts, and methods of design research and user-centered design which you have applied in a variety of contexts.

· You are able to lead projects teams, meet deadlines, and adapt quickly to changing priorities in a fast-paced agile environment.

· Your toolbox includes in a variety of ux design and visual design practices.

· You are fluent in collaborating and negotiating with Product Managers and/or Project Managers.

· You are competent presenting to and gaining buy-in from internal stakeholders, including director level and above.

· You are competent leading design discovery and strategy workshops, design studios, and design critiques.

· You can clearly document and communicate information architectures, system interactions (taskflows, user models), and other artifacts.

Qualifications:

· 5+ years of relevant design industry experience, ideally (but not limited to) an in-house team

· Experience working on enterprise software applications, ideally in an agile environment.

· You are highly fluent in entire design process as demonstrated by a compelling portfolio of UX research, design and strategy work that showcases your problem framing, research, problem solving, and visualization skills.

 

Additional Requirements and Details:

· Travel required up to 15% of the time.

· Located and working from an office location.

· Occasional lifting and/or moving up to 10 pounds.

· Frequent repetitive hand and arm movements required to operate a computer.

· Specific vision abilities required by this job include close vision (working on a computer, etc.).

· Frequent sitting and/or standing.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • .NETLanguages
    • AWS (Amazon Web Services)Languages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases

Location

Great location in the heart of downtown Denver just a block away from the RTD lightrail.

What are Vertafore Perks + Benefits

Culture
Volunteer in local community
Vertafore offers employees 1 paid day to volunteer at the non-profit of their choice.
Friends outside of work
Eat lunch together
Intracompany committees
Vertafore offers opportunities to join several committees, including Women of Vertafore, LGBTQ+, etc.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vertafore employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Disability insurance covers 100% of annual salary for up to 90 days of disability.
Dental Benefits
Our dental plan covers $1500 of expenses per person.
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with $175 for glasses or contact lenses.
Health Insurance Benefits
Vertafore offers three different health plans to meet the needs of our employees.
Life Insurance
Pet Insurance
We offer a Pet Insurance plan through Nationwide.
Wellness Programs
Onsite Gym
Team workouts
Vertafore's team fitness initiatives include in-office yoga, a partnership with Planet Fitness, and other recreational team sports.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vertafore provides employees with a 401(k) matching plan managed by [provider]. We match up to 50% of contributions up to 3% of an employee's annual gross pay.
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vertafore provides up to 6 weeks of parental leave for the primary caretaker. We also provides 6 weeks of leave for the secondary caretaker.
Family Medical Leave
Adoption Assistance
We reimburse up to $2,500 for eligible adoption expenses and 6 weeks of paid leave.
Company sponsored family events
Vertafore sponsors family oriented events semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Vertafore hosts company outings annually.
Game Room
Stocked Kitchen
In various areas of the office, Vertafore provides weekly fresh fruit services, bagels and donuts on specified days, as well as snacks and drinks.
Some Meals Provided
We provide free breakfast on Mondays and Fridays.
Happy Hours
Recreational Clubs
Vertafore sponsors recreational clubs that include sports, board games, video games, book clubs, etc.
Home Office Stipend for Remote Employees
Professional Development Benefits
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5,250.
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Vertafore's mentorship framework is an independently led experience between a mentee and a mentor. Resources are ongoingly provided to start this relationship and keep it successful & valuable.
Online course subscriptions available

Additional Perks + Benefits

We felt like the stretch of no three day weekends from Feb - May was too long, so we added our own holiday! We celebrate Vertafore Rest and Recharge day in April, and the whole company has a long weekend.

More Jobs at Vertafore58 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Marketing
Operations
Product
Project Mgmt
Sales
Content
Design + UX
new
Denver
Data + Analytics
new
Denver
Operations
new
Denver
Developer
new
Denver
Product
new
Denver
Developer
new
Denver
HR + Recruiting
new
Denver
Developer
new
Denver
Sales
new
Remote
Data + Analytics
new
Remote
Project Mgmt
new
Denver
Data + Analytics
new
Denver
Developer
new
Remote
Developer
new
Denver
Operations
new
Denver
Marketing
new
Denver
Operations
new
Denver
Marketing
new
Denver
Developer
new
Denver
Developer
new
Denver
Product
new
Remote
Marketing
new
Denver
Developer
new
Denver
Operations
new
Denver
Developer
new
Denver
HR + Recruiting
new
Denver
Data + Analytics
new
Denver
Finance
new
Denver
Developer
new
Remote
Developer
new
Denver
Data + Analytics
new
Denver
Developer
new
Denver
Product
new
Denver
Developer
new
Denver
Content
new
Denver
Product
new
Denver
Operations
new
Denver
Product
new
Denver
Product
new
Denver
Operations
new
Denver
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Vertafore's full profileSee more Vertafore jobs