As a Tier 2 SOC Analyst, you’ll assist in leading a team in response as you triage information security events and incidents across Zoom’s environment. In this role, you will collaborate and leverage your problem solving skills working along side a team of skilled analysts to address complex problems within a 24x7 Security Operations Center (SOC). You will aid in the development and implementation of new processes and procedures as identified by Detection & Response and SOC leadership to ensure continuous improvements of Zoom’s monitoring, detection and mitigation capabilities. You will use your experience in Information Security to monitor the SIEM for security events and alerts to potential or active threats. You will assist in the cultivation and training of Information Security analysts to support their continuing education. You will maintain awareness of the global threat landscape by partnering with Zoom’s Threat Intelligence team. You will field reported security events from internal teams and will escalate security incidents per Zoom’s incident response plan. Additionally, you will assist with threat containment and participate in remediation activities during or post incident. You will utilize your information security experience and communication skills to contribute to security event and/or incident investigation reports.
Note: This is a shift position. The work hours for this role are Wednesday through Saturday, 8:30pm - 6:30am MDT
The core responsibilities of this role are described within this job description. Job duties may change at any time due to business needs.
About the Candidate:
• Bachelor’s degree or equivalent experience
• Minimum of 2 years of direct experience an an Information Security analyst role
• Security certifications (i.e. CISSP, Security+, GCIH, GCIA) a plus
• Experience with security monitoring in a SOC environment
• Experience with host and network security tools
• Ability to employ critical and analytical thinking, logic and an attention to detail
• Excellent written and oral communication skills
Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
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