Gusto
Gusto simplifies HR, payroll & benefits for modern businesses.
Hybrid

Sales Insights & Operations Senior Analyst

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Do you have a passion for drawing meaningful insights from data? Do you enjoying using these insights to guide strategic business decisions?

As a Senior Analyst on our I&O team, you will become an expert in drawing on our data to offer go-to-market recommendations that support Gusto’s sales and go-to-market strategy. You will optimize and build top-down sales forecasts across various teams, lead deep dive analysis on sales programs, and evaluate the results and effectiveness of sales activity to drive new campaigns and performance across all sales channels.

We are looking for a self-starter who has demonstrated success dealing with ambiguity and solving problems with limited oversight.The ideal candidate is comfortable performing sophisticated analysis using complex datasets.

What we’re looking for:

  • Strong analytical, data driven mindset, and a strong intuition for insights, numbers, and data
  • 3-5 years of experience with large complex data sets from various sources, ideally with an understanding of the SaaS sales cycle and model
  • Advanced experience in BI tools, such as Tableau, and advanced user of Excel
  • Able to write advanced SQL queries
  • Some exposure to statistics with ability to conduct statistical experiments
  • Strong written and verbal communication skills
  • Strong work ethic, and a “can-do” attitude
  • Efficient and effective multi-tasker, able to handle multiple projects without missing deadlines
  • Scrappy - able to build solid insights with some missing information or via triangulation

What you’ll do:

  • Analyze lead, customer, and activity data to identify performance trends and drive sales and revenue optimization
  • Provide actionable reporting, analysis, and core metric dashboarding that help the sales teams improve performance
  • Support sales in the design and reporting of effective experiments
  • Work with internal teams to build the future of analytics at Gusto, including new forecasting and funnel analytics for different lines of business
  • Define analytics standards, data definitions, dashboards, and processes to provide timely and insightful analysis.
  • Forecast leads, customers, bookings, and other important metrics for Gusto’s sales team
  • Steward sales data and definitions across the organization to ensure it is clean and usable
  • Deliver dashboards using Tableau that enable data driven decision making
  • Engage cross functionally with Marketing, Customer Experience, Insights & Operations, and our Data Team to provide insights to Gusto from a single source of truth

About Gusto

Our customers come from all walks of life and so do we. We hire people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto’s mission is to create a world where work empowers a better life. By making complicated, impersonal business tasks simple and personal, Gusto is reimagining HR, payroll, and benefits for over 60,000 companies nationwide. Gusto has offices in San Francisco and Denver and the company’s investors include Google Capital, General Catalyst, Kleiner Perkins Caufield & Byers, as well as the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others.

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What are Gusto Perks + Benefits

Gusto Benefits Overview

Taking care of our people is just as important as taking care of our customers. We offer competitive total compensation packages with an emphasis on equity, along with many other great benefits, some of which are included below!

Medical, dental, and vision: comprehensive medical, dental, and vision benefits, plus a variety of mental health resources.

Time off
Gusties are encouraged to take the time off they need to continue doing great work.

Inclusive healthcare
Fertility benefits, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more.

Free meals and refreshments
If you work at one of our offices, enjoy food, drinks, and snacks— on us. Conversation and community is an added bonus!

Sabbaticals
Celebrate 5 or 10 years at Gusto and take a month off to recharge.

Stipends
Take advantage of monthly internet, phone, and wellness stipends. Enjoy commuter or remote work stipends, along with and cash for your Gusto anniversaries!

Culture
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Gusto provides a benefit designed to support your unique parenthood journey. The benefit is not health insurance, but rather provides resources to make family forming more accessible to everyone.
Vacation + Time Off
Generous PTO
Sabbatical
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Free daily meals
If you work at one of our offices, enjoy food, drinks, and snacks— on us.
Free snacks and drinks
Fitness stipend
Home-office stipend for remote employees
Professional Development
Lunch and learns
Promote from within

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