Data Operations Specialist
Gloo, headquartered in beautiful Boulder, Colorado, builds software for people and organizations dedicated to improving lives. We’re leveraging the same exponential tech that’s driving success in other industries and making it available through tools such as big data, custom assessments, an engagement app and eventually an entire market network focused on growth. As one of Boulder’s most successful and innovative tech companies, Gloo needs more talented professionals who are driven to make a positive impact on humanity. Are you one of them?
As a core member of our Training and Support team, our data is in your hands. You have a keen eye for details and a disciplined approach to your work. Your passion for data analysis, coupled with the desire to create an exceptional customer experience is what we are looking for to grow our team. We are a fast-paced team with a strong service orientation. If you’ve been looking for a place to put your attention to detail and meticulous nature to work, then let’s talk!
How you’ll spend your day:
- Creating, executing, and monitoring the secure integration of customer data to our platform
- Working with your team to steward clients through the intake process, recommending best practices to enhance data quality – data intake consultant
- Reconciling client’s raw data with imported data resolving any discrepancies and tracking status
- Creating and delivering custom reports requiring managed services including Know Your Community Know Your People and assessment reports
- Participating in the efforts to streamline and automate all product operations functions
- Documenting your work and reporting progress to your team
- Pitching in wherever you can to help us stay on top of the workload
What you’ll bring to the table:
- An undergraduate degree in a technical or business discipline
- About a year of professional experience in a role that requires precision, discipline and a high degree of quality control
- Experience with SalesForce, Tableau, data migration and/or data visualization will get our attention
- Articulate communicator – your emails are complete, and your grammar is remarkable
- An insatiable curiosity – You never stop on the surface – you MUST keep digging until you understand your subject matter completely
- A sharp mind with a knack for picking up new concepts quickly and filling in the blanks when given an abstract objective
- Demonstrated ability to work independently, collaborate with a team and work with clients
- Ability to multi-task and switch priorities as needed
Our team members enjoy:
- Compensation and bonus commensurate with experience
- Plenty of time off to keep you balanced
- Medical with HSA contribution
- A dynamic, talented team, dedicated to changing the world and building an incredible business
- Beautiful office space in downtown Boulder on Pearl Street, steps from coffee shops and blocks from hiking trails
- Company Happy Hour Fridays
- Fresh fruit, snacks, coffee and sodas
Applications welcomed from those who are US Citizens or hold a Green Card.