Data Analyst - MakeMusic at Peaksware

| Greater Boulder Area
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We are musicians, athletes, coaches and teachers who truly believe in our mission to help people achieve their best. Our software platforms connect performers, instructors and creators enabling them to publish, teach and train using the principles of deliberate practice.

You may know us as TrainingPeaks, MakeMusic, TrainHeroic and Alfred Music. All these brands are under the Peaksware umbrella. TrainingPeaks develops software for coaches and athletes to track, analyze and plan endurance training. TrainHeroic develops software solutions for the strength and conditioning needs of coaches and athletes. MakeMusic develops software to transform how music is composed, taught, learned and performed. Alfred Music creates and publishes educational music to help teachers, students, professionals and hobbyists experience the joy of making music.

Peaksware has been featured in BuiltInColorado’s Top 100 Companies list since 2017 and our brands have been recognized in Outside Magazine’s “Best Places to Work” multiple years in a row. Peaksware has also been honored as a part of Mogul’s “Top 1,000 Companies for millennial Women Worldwide”. We are proud of our company culture and of consistently being recognized, both locally and nationally, as a top workplace.

We would love to have you join our ever-growing team!

General Summary:

As a Data Analyst, you will be required to think strategically and deeply understand our financial, customer, and product engagement data in order to lead ad hoc exploratory investigations into our data, design and maintain parameterized reports, and help guide stakeholders across the organization to ask the right questions and make the best decisions for the business.

You will sit directly with the Data Analytics & Insights Team, work in close collaboration with the Project Manager and Project Marketing Manager of our Academic Teaching Group and report to Business Analyst.

Core Functions:

  • Manage scorecards, dashboards and ad hoc reports for both SaaS and traditional products.
  • Work with various individuals and/or teams across the organization to perform exploratory investigations into our data.
  • Answer questions and make recommendations on data ranging from financial/SaaS metrics to customer demographics, product engagement, marketing/sales/CS efficiencies and more from stakeholders across the business.
  • Work with various stakeholders to define new data points and measures of success as new business questions arise.
  • Perform other duties as assigned.

Requirements

  • 2-5 years of experience as a Data Analyst or similar role
  • Background in statistics, data analytic, data science or computer engineering
  • Proficient at working in and leveraging analytical data warehouses (i.e SQL, dimensional data modeling, ETL processes, etc.)
  • Strong analytical thinking and problem-solving skills with a high attention to detail
  • Ability to create clear visualization and present complex data to a wide range of audiences
  • Strong verbal and written communications skills
  • Ability to distill problem definitions and constraints from informal business requirements
  • Ability to deal with ambiguity and competing objectives

Desired Qualifications:

  • Experience with our products
  • Experience with SaaS business metrics
  • Experience with modern BI analytics tools
  • Experience with event tracking & analytics tools (Segment, MixPanel, etc.)
  • Experience with Python and Python libraries for analytics (Pandas, NumPy, sklearn, etc.)
  • Experience using AWS services for data analytics (SageMaker, Lambda, Glue, etc.)

Benefits

Compensation:

Peaksware/MakeMusic is committed to fair and equitable compensation practices. The salary range for this role is $55,063 - $91,772. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, and certifications.

This role is eligible for variable compensation including bonus.

Benefits and Perks:

Health

  • 100% company-paid Medical for employees with buy-up options
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Paid Parental Leave
  • Teladoc
  • Employee Assistance Program (EAP)
  • Additional coverage options such as accident and critical illness insurance and hospital indemnity

Disability and Life

  • Company-paid Short Term Disability
  • Company-paid Long Term Disability
  • Company-paid Basic Life Insurance and AD&D
  • Employee-paid Supplemental Life Insurance for Employee, Spouse, and/or Child

Additional*

  • 401(K)
  • 401(K) Matching
  • Pet Insurance
  • 9 paid holidays annually and unlimited Flexible Time Off (FTO)
  • Free TrainingPeaks, TrainHeroic, MakeMusic accounts, and Alfred Music product
  • Access to the Performance and Recovery Center (PARC), our on-site fitness facility
  • Employee only access to on-site locker rooms and showers
  • Employee only access to secure, indoor bike storage
  • Access to our onsite Music Studio
  • An assortment of “grab’n go” fruit and snacks as well as on tap cold brew, kombucha, and beer.
  • Beautiful onsite cafe that includes indoor and outdoor seating and lounge areas.
  • Access to e-bikes available exclusively to Peaksware employees
  • Significant investment in resources for employee growth and development
  • Corporate discounts on select gym memberships and top brand gear
  • Flexible work schedule in a culture of trust

Please contact [email protected] if you require a reasonable accommodation to review our website or to apply online.

Work Environment:

This job operates in a professional office environment that is well-lighted, heated, and/or air-conditioned with adequate ventilation and a noise level that is usually moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

All employees must comply with all safety policies, practices and procedures. Report all unsafe activities to your manager and/or Human Resources.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit and move about the facility; use hands to handle, or feel; talk by expressing ideas by means of the spoken word; and hear by perceiving the nature of sounds. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • AWS (Amazon Web Services)Languages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • RedisDatabases
    • AWSDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • BasecampManagement
    • JIRAManagement
    • Pivotal TrackerManagement
    • TrelloManagement
    • TumblrCMS
    • WordpressCMS
    • IntercomCRM
    • SalesforceCRM
    • MailChimpEmail
    • Adobe CampaignLead Gen

Location

Our Louisville, CO location provides quick access from both Denver and Boulder. This location is also close to a variety of shops and restaurants!

An Insider's view of Peaksware

What are some social events your company does?

Peaksware hosts a company field day, fancy holiday party, Halloween costume contest, Thanksgiving potluck and best of all International Pizza Cake Day. The passionate people that work here make these events an absolute blast.

Kaitlyn

Human Resources Administrator

How do you collaborate with other teams in the company?

Small cross-functional teams form to tackle projects and initiatives. By working together with different teams and experiences, not only can we divide the work across included departments, it also allows us to look at a problem through multiple lenses. This approach helps to ensure that our solution is well suited for the needs we intend to address

Andrew

Data Analyst

What are some things you learned at the company?

One of the larger challenges our accounting team is trying to solve is streamlining the overall financial ecosystem by implementing consistent processes, policies and procedures among all brands. It's an exciting challenge to solve, incorporating larger projects within our day to day accounting tasks and responsibilities.

Jessica

Assistant Controller

How do you make yourself accessible to the rest of the team?

Working in CA with a team in CO, one would think our distance puts a strain on accessibility, but with the amount of communication channels we have, being available to the team is second nature. Peaksware is centered on trust and accountability. Through this model, accessibility and collaboration is seamless regardless of the distance.

Kiana

Human Resources Generalist

What are Peaksware Perks + Benefits

Peaksware Benefits Overview

We are proud to offer a well-rounded, comprehensive benefits package with fun perks to boot like an onsite gym, healthy subsidized lunches, frequent community get-togethers, and more! Our beautiful new office centrally located in Louisville, was designed to help our brilliant teams do their best work.

Culture
Volunteer in local community
We partner with Adopt-A-County Road in Boulder, CO where we maintain a stretch of road by doing organized clean-ups twice a year.
Partners with Nonprofits
We partner with Community FoodShare as well as the Longmont Humane society to help raise money around the holidays.
Friends outside of work
Eat lunch together
Open door policy
Open office floor plan
Diversity
Documented equal pay policy
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
To help employees cover any deductibles, copays & out of pocket medical, dental, or vision expenses, employees are able to set aside pre-tax contributions of up to $2,650 annually.
Disability Insurance
Employees are able to purchase extra coverage if elected, but we offer significant base coverage as a foundation.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
We offer Basic Life and AD&D Insurance, in addition to buy-up options.
Pet Insurance
Our pet insurance policy has a variety of options based on the percentage employees would like covered for each pet.
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Any employees over 21 can participate and start saving shortly after their start date.
401(K) Matching
We currently match the first 5% of employee contributions to the plan. Both Traditional and Roth 401(k) options are available with a variety of investment options.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 4 weeks of parental leave for primary and secondary caretakers.
Flexible Work Schedule
Remote Work Program
Most employees, particularly in the engineering department, work remotely at least once a week or more, pending manager discretion.
Family Medical Leave
We provide up to 12 weeks of unpaid, job-protected leave to eligible employees.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Full-time employees receive paid holiday leave for any company-observed holidays.
Paid Sick Days
Perks & Discounts
Beer on Tap
Beer on tap? We've got that covered, along with the vino; of course, we also have sparkling water for those who want to mingle sans alcohol!
Casual Dress
Casual dress is a huge perk in our offices, particularly with employees who are also endurance athletes and prefer athletic gear any day of the week.
Commuter Benefits
Company Outings
We host annual outings, including our holiday parties, summer family picnics, and onsite field day. What can we say...we have a lot of fun together, both in and out of the office!
Stocked Kitchen
Abundant coffee, tea, fruit, and healthy snacks can always be found in any of our kitchen areas.
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Employees love playing rec league softball together, and many of our employees compete in races, annually representing Peaksware!
Relocation Assistance
Dependent upon the role and level, we offer varying amounts of financial assistance to new hires relocating to the area to offset moving and travel expenses, along with sharing local housing referrals
Professional Development Benefits
Lunch and learns
We host lunch and learn meetings regularly on various topics.
Promote from within
Customized development tracks

Additional Perks + Benefits

Not only do you contribute daily to making incredible products for end-users, but you can use them for free yourself--employees have access to free accounts from all of our brands. Employees have access to our onsite music studio - take lessons, give lessons, or have a jam sesh onsite around your schedule! Do you enjoy hanging out at the PARC? In Peaksware "lingo" that is our Performance and Recovery Center, available to employees. Our corporate discount offering and connections to top-brand gear and other local memberships is extensive and pretty rad too! Basically, we take care of our employees, and want to value them with our offering of benefits and perks as much as possible!

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