Conversion Engineer I

| Greater Denver Area
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Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

Job Description 

Join a fun and fast paced team focused on developing tools to migrate customers from competitive products to Vertafore products. If you love to study, learn and implement technology solutions with some of the smartest people in the industry with a leading-edge company in the insurance software space, then this is the job for you. This position will be responsible for the analysis, design, development and testing solutions and providing conversion support for customers.

Vertafore is seeking a driven and talented Conversion Engineer who thrives on meeting customer needs and loves solving problems with technology solutions. This role is part of a highly effective, fast-paced team who serve as the hub to deploy and execute system conversions as well as maintain over 150 different servers. This is a cross-functional role and has a career path into Infrastructure Engineering and Software Development. This is a hands-on position requiring strong technical acumen and non-standard hours. If you want to solve difficult problems for industry leading companies in a wealthy market segment, then this is the job for you.

Our goal is to create an industry leading engineering services group specializing is software solutions for the Agency market. Our customers have significant integration and conversion challenges and need top of the line people and knowledge to help them solve their challenges. The selected candidate should thrive in a customer-driven, fast-paced environment. Excellent communication & strong interpersonal skills are critical to this role as well as the ability to work effectively with developers, project managers and customers to deliver solutions. 

We're #1 in our industry and are looking for enthusiastic talent with a passion for meeting customer needs. The selected candidate should thrive in a customer-driven, fast-paced environment. Excellent communication & strong interpersonal skills are critical to this role as well as the ability to work effectively with developers, project managers and customers to deliver solutions.

The right candidate will execute data conversions and system migration deployments to production environments. They will manage a queue of ticketing requests and will thrive on completing each request accurately and timely.

 

Core requirements and responsibilities:

Essential job functions included but are not limited to the following:

  • Assist and guide customers through the conversion process to convert their source data to a Vertafore system 
  • Assist Analysts and Project Managers with program/conversion issues troubleshooting and resolution and delegate to other developers as needed 
  • Develop, test, and deploy customized conversion T-SQL scripts and automation tools 
  • Perform product installs and upgrades; database migrations and upgrades in production 
  • Assist and direct customers in performing data translations and mappings 
  • Document all discussions, issues and solutions to problems involving the customer in the customer relationship management system 
  • Research/diagnose problems for prompt resolution to time sensitive issues 
  • Perform quality assurance on all converted data for accuracy from application functionality perspective 
  • Perform administrative tasks such as: new account setup, new machine setup, SFTP account creation, database snapshots, SSL certificate installations 
  • Collaborate with a team on a given project to ensure the needed support is provided within the project deadlines and scope 
  • Contribute to team development through support and collaboration
  • Manage and maintain code repositories for reusable assets
  • Requires occasional weekend and after-hours availability for client support and conversion assistance

 

Knowledge, Skills and Abilities:

  • Self-starter, detail oriented, quick learner and deadline driven 
  • Ability to quickly learn and understand new database schemas
  • Ability to create tables, views, stored procedures, indexes, constraints, cursors, triggers using T-SQL and SSMS
  • Assist with application installs and upgrades
  • Assist with database upgrades and migrations
  • Extraction, transformation and loading (ETL) of data to/from SQL Server
  • Custom data modification scripts
  • Maintenance of development machines, server environments and network connectivity
  • Ability to work with variety of different file/data formats
  • Ability to create SFTP accounts; upgrade machines, setup SSL certifications
  • Migrate databases to/from production environment
  • Ability to multi-task in a fast-paced environment and effectively communicate progress and updates
  • Strong analytical and problem-solving skills
  • Efficient working independently and within a team

Qualifications:

  • Undergraduate degree in engineering, math, computer science or related field
  • Experience in a high availability, scalable environment with large data volumes at multiple locations. 
  • Proven experience in building and maintaining virtual hosted environments VMWare ESX 
  • Experience in networking, routing, VLANs, VPNs, TCP/IP
  • Experience in a managed production environment 
  • Demonstrate proficiency in MS SQL Server 2008 (or greater) Management Studio
  • Linux and Oracle experience a plus 
  • Prior insurance industry experience and knowledge preferred 
  • You aspire to be a dedicated contributor for providing technical support to teams and outstanding support to customers 

Additional Requirements and Details:

  • Travel required up to 5% of the time.
  • Occasional lifting and/or moving up to 10 pounds.
  • Frequent repetitive hand and arm movements required to operate a computer.
  • Specific vision abilities required by this job include close vision (working on a computer, etc.).
  • Frequent sitting and/or standing.
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases

Location

Great location in the heart of downtown Denver just a block away from the RTD lightrail.

What are Vertafore Perks + Benefits

Culture
Volunteer in local community
Vertafore offers employees 1 paid day to volunteer at the non-profit of their choice.
Friends outside of work
Eat lunch together
Intracompany committees
Vertafore offers opportunities to join several committees, including Women of Vertafore, LGBTQ+, etc.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vertafore employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Disability insurance covers 100% of annual salary for up to 90 days of disability.
Dental Benefits
Our dental plan covers $1500 of expenses per person.
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with $175 for glasses or contact lenses.
Health Insurance Benefits
Vertafore offers three different health plans to meet the needs of our employees.
Life Insurance
Pet Insurance
We offer a Pet Insurance plan through Nationwide.
Wellness Programs
Onsite Gym
Team workouts
Vertafore's team fitness initiatives include in-office yoga, a partnership with Planet Fitness, and other recreational team sports.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vertafore provides employees with a 401(k) matching plan managed by [provider]. We match up to 50% of contributions up to 3% of an employee's annual gross pay.
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vertafore provides up to 6 weeks of parental leave for the primary caretaker. We also provides 6 weeks of leave for the secondary caretaker.
Family Medical Leave
Adoption Assistance
We reimburse up to $2,500 for eligible adoption expenses and 6 weeks of paid leave.
Company sponsored family events
Vertafore sponsors family oriented events semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Vertafore hosts company outings annually.
Game Room
Stocked Kitchen
In various areas of the office, Vertafore provides weekly fresh fruit services, bagels and donuts on specified days, as well as snacks and drinks.
Some Meals Provided
We provide free breakfast on Mondays and Fridays.
Happy Hours
Recreational Clubs
Vertafore sponsors recreational clubs that include sports, board games, video games, book clubs, etc.
Home Office Stipend for Remote Employees
Professional Development Benefits
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5,250.
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available

Additional Perks + Benefits

We felt like the stretch of no three day weekends from Feb - May was too long, so we added our own holiday! We celebrate Vertafore Rest and Recharge day in April, and the whole company has a long weekend.

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