Vendor Relationship Coordinator
Vendor Relationship Coordinator
Who is Xero?
We're one of the fastest growing SaaS companies in the world. We are the leader in beautiful small business accounting and productivity software – complete with payroll, inventory and more.
We offer a competitive salary, shares in the company and a great office in Denver with a view of the Rockies.
The Opportunity
Xero is growing its US Sales organization and this is a very exciting time to join the team! We are looking for a Relationship Coordinator to help grow Xero's Partner Channel. This position will be responsible for overseeing the activities of a Sales Vendor to effectively generate leads for Xero. A successful candidate will also consult with the Partner Sales Team to help ensure leads convert in to Xero Customers. The role presents a wide breadth of responsibility from Vendor Management to solving everyday problems to help ensure Xero's growth.
What you'll do
- Create scorecards and other execution mechanisms to ensure sales metrics are being met
- Partner with internal resources (PDR Team) for a successful lead handoff process
- Attend events if necessary to as a resource to aid in the event running smoothly
- Become an expert in lead generation and coach the vendor on Quality Assurance, Sales Effectiveness, and Positive Customer Interactions
- Understand technology needs of Vendor and partner with internal resources to help drive call, email, text, (communication channel) efficiency
- Forecast future FTE needs and optimize against budget constraints
It's time to introduce yourself
Now that we've caught your attention, it's time to catch ours. Please send us your resume and a link to your portfolio if you:
Love doing #beautiful work – by creating sought after and engaging events for our Direct customers
Show your passion for the #human side of sales through cultivating a deep understanding of the needs and aspirations small business owners.
Seek the #challenge of complex problems, crazy-smart collaborators and a fast-paced work environment.
#Champion Sales thinking by bringing a unique point of view while inspiring impeccable quality from others.
Take #ownership by driving meaningful change and delivering results with passion and purpose.
At a minimum, you should have:
- Bachelor's degree or higher
- Understanding of Xero's overall structure and procedures
- Outstanding internal relationships across Xero
- Exceptional presentation, written communication, and people skills
- Develop effective and engaging branded events that will achieve organizational goals
- Understanding of telephony and email technology to help troubleshoot issues
- Ability to problem-solve and work independently in a changing and multi-tasking environment with numerous deadlines.
Bonus points if you have:
- Xero Intel - Xero product knowledge a must for product uses, features and Add ons - having the ability to teach the product.
- Partner Knowledge - Understanding of how Accounting Firms function
- Vendor/Supplier Experience - Background in working with third parties to achieve results
Xero is an Equal Opportunity Employer