Social Media Manager

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Why Red Canary

Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber attack. Our combination of market-defining technology, processes, and expertise is preventing breaches every day. We are completely changing the way security is delivered and setting the new standard for security vendors. We are passionate. We have big goals. And we are looking for the best people to join us.

How You Will Contribute

We are hiring for a Social Media Manager to develop and execute our social media strategy. Reporting to the Director of Editorial and Content, this role will represent the Red Canary brand and be the arbiter of our tone and voice down to every word, em dash, and emoji.

This role will complement the communications and engagement strategies of Red Canary’s other externally and internally facing teams, including Communications, Growth, Marketing Programs, Community, Talent, and Field Marketing. We are looking for a strategic individual with strong content development and engagement experience to capitalize on our audience growth and engagement success. The ideal candidate also will have strong storytelling experience, and a proven ability to collaborate cross-functionally.

Please note, preferred candidates will be located in the Denver Metropolitan Area

How We Will Measure Your Success

  • Create, curate, and publish relevant, original content (text, image, and video) across all of Red Canary’s social media profiles (Twitter, LinkedIn, YouTube)
  • Seekout and identify new opportunities to engage with key audiences across new platforms such as Reddit and Twitch
  • Develop playbooks for event promotion, platform-specific use, employee advocacy, and more
  • Launch and oversee our employee advocacy/engagement program
  • Collaborate with other departments and teams to coordinate and amplify marketing campaigns
  • Actively surface topics and conversations that will amplify Red Canary content to the right audiences
  • Stay up-to-date with current technologies and trends in social media, design tools, and applications
  • Develop processes and best practices to scale our social media function as we grow, including our approach to scale our subject matter expert social media program
  • Create/publish videos and ensure our YouTube channel is optimized for search engagement
  • Monitor the competitive landscape and make recommendations for innovative campaigns
  • Consistently set goals, and measure and optimize to reach them
  • Ideate social media-centric campaigns and work cross-functionally to support them
  • Be the expert on where our audiences live digitally, how they interact with one another as well as brands, and how we can maximize our influence through social channels

Experience and Aptitude

  • 5+ years of experience in content marketing and social media in-house or at an agency
  • Experience managing the day-to-day operations of social media channels including content creation, publishing, community management, and analytics
  • Experience with social media publishing, listening, and analytics tools
  • Experience working cross-functionally with internal teams and leadership to develop cross-functional social media content and campaigns
  • Ability to turn social measurement into insights and create actionable, data-backed reports, compile results, and provide recommendations
  • A creative mindset, with the ability to quickly identify trending topics and know when to engage
  • A strong, clear writing style and voice, with excellent writing and editing skills. Experience writing for social is a must
  • A detail-oriented approach, with the ability to manage multiple projects and deliverables

Targeted base salary range: $90,000 - 105,000 (depending on experience) + bonus eligibility and equity

Benefits at Red Canary

At Red Canary, we offer a very rich benefits program to our full-time team members so they can focus on their families and improving our customers’ security. 

For a full list of benefits, please review our Benefits Summary:

https://redcanary.com/wp-content/uploads/2021/01/Benefit-Summary-Red-Canary.pdf

Individuals seeking employment at Red Canary are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

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Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • RustLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management
    • BasecampProject Management

Location

Our state-of-the-art HQ is located in the brand new McGregor Square centered in Denver's historic LoDo. From inception we have been hybrid workforce.

An Insider's view of Red Canary

What's something quirky about your company?

On a quarterly basis, we have a companywide gathering that we affectionately call BEASTMODE. It’s a great opportunity for “Canaries” from across the country to come together, level-set on the state of the business, get to know each other better, and build a close knit community trying to make a positive impact on the world.

Dave

Director, Customer Success

What projects are you most excited about?

The Cyber Incident Response Team (CIRT) reached the milestone of 10,000 spec/unit tests to validate our detection logic, an indicator of how diligently we maintain our detectors. Continued validation that everything is working as anticipated is key to ensuring a successful security program.

Joe

VP, Customer Security Operations

What makes someone successful on your team?

Curiosity. If you are asking questions, building on what you just learned, and relating it to something known, then you are truly curious about what you’re learning and you will become an expert.

Diane

Director of Product Support

How do you empower your team to be more creative?

As we continue to grow and add specialized focus across digital media, video, and an even more robust content program, I want the team to be able to take all the great insights and educational pieces and recommendations and make it easy for people to find them, understand them, and implement them. To be able to use what we’re doing in marketing in

Brianne

Director, Marketing

What does career growth look like on your team?

Customer Solutions Engineers possess a blended skillset that intersects business, security and technical. Team members can grow within their role or continue to develop their talents into positions such as technical account manager, security architect, and evangelist.

Robbie

Director, Customer Solutions Engineering

What are Red Canary Perks + Benefits

Red Canary Benefits Overview

Exceptional healthcare, dental, and vision coverage including fully paid premiums
Unlimited PTO
401k and flex-spending accounts, including an employer-funded HRA
100% employer paid long and short term disability
Monthly stipend for personal fitness and cell phone

Culture
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Generous parental leave
We provide up to 8 weeks of parental leave for new parents.
Family medical leave
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Employees receive 80 hours per year of paid sick leave.
Flexible time off
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Promote from within
Mentorship program
Continuing education available during work hours
Paid industry certifications

Additional Perks + Benefits

Annual company all-hands meeting where we bring in all of our remote team members to build camaraderie, align and learn.

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