Instructional Design & Content Manager 

Brilliant Earth is one of the fastest growing e-commerce jewelers in the world, and a global leader in ethically sourced fine jewelry. Founded in 2005, we have been featured in Time, The Knot, Refinery29, and Forbes, among many other media outlets. We are a team of dedicated individuals with a common goal of creating a more sustainable, transparent, and compassionate jewelry industry.

We are searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect, and encouragement is fostered by frequent team events, cross-departmental meetings, and celebrating our wins, big and small. Brilliant Earth team members bring a top-notch attitude and a willingness to help each other grow. For more insight into our work environment and culture, and to hear from our employees, check out our profile on the Muse!

Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.

About the Role:

The Instructional Design & Content Manager will design course materials for our new hire onboarding and continuous learning programs. In collaboration with business partners and other leaders within the L&D team, this role will conceptualize, design and implement creative learning solutions to support organizational growth and goals.

Key Responsibilities:

• Design, develop and maintain course materials including instructor manuals, participant guides, eLearning, video, train the trainer materials, job aids, evaluations, tests, etc. 
• Consult with business partners to design learning solutions based upon audience needs and task analysis, including recommended delivery method, curriculum content, and supporting materials to ensure mastery of learning objectives. 
• Maintain positive cross-functional relationships to stay aligned to forecast learning needs and recommend learning solutions. 
• Establish, implement, and maintain instructional design methodologies, tools, and best practices. 
• Conduct task/impact analysis using standard department techniques i.e., surveys, focus groups, interviews, etc. 
• Evaluate the effectiveness of training design through the creation of assessments, activities, and evaluations that gauge the mastery of learning objectives during and after training. 
• Assist in managing our Learning Management System (LMS).

Qualifications:  

• 3-5 years’ experience in instructional design and development, adult learning and technical writing. 
• Demonstrated experience in Learning & Development, in a high-growth business environment.
• Expertise in designing and implementing a variety of learning programs, with skills in program design, curriculum development and partner resourcing. 
• Experience with learning management systems, Talent experience a plus.
• Bachelor's Degree or equivalent experience in education. 
• Highly organized with focus on execution, problem solving, and improving processes 
• Excellent written and verbal communication skills, and ability to communicate effectively with senior leaders and employees across the organization. 
• Ability to stay organized and adapt to balance multiple, changing priorities in a fast-paced or ambiguous environment. 
• Working knowledge in instructional design software, such as Success Factors, Camtasia, Articulate, or Adobe Captivate. 
• Ability to understand business needs and align team priorities accordingly, to develop of valuable, effective training strategies and solutions. 
• Ability to leverage data to drive outcomes. Robust excel skills and analytical abilities.
• Proven project management skills - ability to balance multiple projects and maintain attention to details. 
• Ability to form positive internal working relations cross-functionally, remotely and with internal customers. 
• Understanding and acceptance of diversity, equity, inclusion and workplace belonging concepts. 
• Interest in socially and environmentally responsible organizations and products. 

The targeted budget for this position is $70-90k. This compensation budget range may be adjusted at any time at the discretion of the company.

Brilliant Earth offers a competitive, robust benefits package. As a full-time Brilliant Earth employee, you can choose to enroll in medical, dental and vision insurance plans, 401(k) plan with matching contribution, and commuter benefits. We offer paid parental leave, an open PTO policy, and an employee discount on our products. Employees of Brilliant Earth have access to an Employee Assistance Program which includes mental health counseling, and can participate in regular wellness events led by the culture team. 

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.