Eventus Solutions Group
Eventus provides strategy, consulting and leading-edge technologies to make the most of every customer touchpoint.

CCAI Solutions Architect

Sorry, this job was removed at 10:17 a.m. (MST) on Tuesday, May 14, 2024
Find out who’s hiring remotely
See all Remote jobs
By clicking Apply Now you agree to share your profile information with the hiring company.
Employer Provided Salary: 150,000-170,500 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

About the job
CCAI Solutions Architect
Location: Remote - USA
Reporting to: Director
Employment: Full Time or FT Temp
Are you a CCAI Solution Architect who has passion for driving cutting edge Conversational AI technologies to enhance customer experiences? If you enjoy leading architecture, strategy, and design to deliver innovative Conversational AI solutions, let us know and apply today!
In this role you will own solution design, provide technical leadership and guidance through the development lifecycle, you will collaborate with the business and technical teams, you will conduct quality standards and be responsible for comprehensive documentation. You are the one who sets the direction, you anticipate what lies ahead and you understand challenges both operationally and technically thus mitigating future problems or delays. You have consulted end to end on Conversational AI engagements. Your experience enables you to approach projects with a structured methodology, foresee pitfalls, and speak to leading practices. You are passionate about implementation but comfortable communicating and presenting solutions to client stakeholders.

  • Ownership of architecture, design, and implementation for Eventus' client projects to develop AI-based Conversational Interfaces
  • Lead customer roadmaps and technology assessments
  • Status reports
  • Software migration management

What We're looking for:

  • 5 or more years of experience as a solution architect and or technical lead with Contact Center Technology
  • Agent Assist experience
  • Experience working in an Agile development environment
  • Experience gathering business and technical requirements as well as solution development
  • A point-of-view of the AI technology stack from leading AI services providers (Google Dialogflow (Required), other candidates with conversational AI developer experience with one of the following IBM Watson Assistant, Amazon Lex, Nuance Mix, and/or other NLU platforms is a plus.
  • Experience optimizing NLU performance based on production data
  • Experience building complex, multi-turn, semantically driven, intent-based applications
  • Understanding of intent classification, entity extraction, conversation flows, and NLP training principles
  • Excellent communication skills and experience working with Clients

Why you'll love it here:
Together we are better! - The core of the team is you and we celebrate the uniqueness each team member brings to the table. Our differences make us better and drive innovation globally.
With over 300 successful projects delivered, our culture and unique business model has landed us on the top of the INC 500 list of the nation's fastest growing private companies.
With Eventus you can expect:

  • Entrepreneurial and collaborative environment
  • Competitive total rewards program
  • Comprehensive benefit plans
  • Professional training opportunities
  • Engaging and fun culture
  • Big business ambition with small company values
  • Opportunity to work with industry leading, talented peers

Applicants can expect to make between $150,000 to $170,500 upon hire. Pay within this range will vary based upon experience, skills, certifications, education among other factors as required in the job description. In addition, this position is eligible for a target incentive bonus up to 20%.
Eventus offers a wide range of benefits to full-time employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, EAP, critical illness insurance and a 401(k) plan. Eventus employees enjoy PTO of 15 days annually and a generous holiday schedule.
Eventus provides basic life and AD&D Insurance with the option to purchase additional coverage. Short-term and long-term disability coverage is also offered. Eventus also offers tax saving accounts; HSA and FSA.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
(303) 376-6161

See More
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

What are Eventus Solutions Group Perks + Benefits

Eventus Solutions Group Benefits Overview

Our leadership team values each and every one of us and we invest in continued learning specific to our roles. We have fun and celebrate the team and our accomplishments throughout the year. We love what we do but we also enjoy spending time off with friends and family. Our generous PTO policy allows for just that and if it's not enough we can always enjoy extra time off without pay. At Eventus, we have a great holiday schedule which includes time off between the Christmas holiday and New Years. It's an extra week of time off, which is welcomed by all. Our benefits are competitive and provide team members with a variety of options to choose from.

Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Flexible work schedule
Remote work program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
Performance bonus
Child Care & Parental Leave
Company sponsored family events
Vacation + Time Off
Generous PTO
Paid holidays
Office Perks
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education available during work hours
Customized development tracks
Paid industry certifications

More Jobs at Eventus Solutions Group

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about Eventus Solutions GroupFind similar jobs like this