Gusto
Gusto simplifies HR, payroll & benefits for modern businesses.
Hybrid

Applied AI Scientist

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Employer Provided Salary: $152,000-$219,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

About Gusto
Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.
Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That's why we're committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy .
Gusto is looking for a Senior Applied AI Scientist to join our AI team and build out our Generative AI capabilities.
About The Role
We're looking to build Gusto's first AI team that will bring the power of AI to Gusto's customers. You'll form the core AI team around which many AI applications will be built and shipped. You'll be working alongside a multidisciplinary group of Product Engineers, PMs, and ML Infrastructure engineers.
In this role, you'll be responsible for building, evaluating, and shipping products that use proprietary and open source LLMs. You'll be responsible for all aspects of the AI development lifecycle: Designing, pre-training, fine-tuning, reinforcement learning, evaluation, and deploying. As an Applied AI Scientist, you'll own the customer impact end-to-end.
Here's what you'll do day-to-day:

  • Develop, ship, maintain, and enhance AI models to production.
  • Develop Gusto Assistant, a natural-language interface to Gusto.
  • Improve LLMs through pre-training, fine-turning, and RLHF.
  • Build metrics for LLMs and LLM based products, and assess best methods required to build LLMs suited for purpose
  • Collaborate with the AI/ML infrastructure teams to determine business requirements and SLAs for API-enabled services
  • Research novel AI techniques and strategies that create magical customer experiences.


Here's what we're looking for:

  • At least 6+ years of software engineering experience (Python, Ruby or Java).
  • 3+ years of experience designing and developing AI and ML models, focused on NLP applications
  • Experience building, deploying and maintaining LLM-based applications in production


Our cash compensation amount for this role is targeted at $133,000-$182,000/year in Denver, Chicago, and Atlanta, $144,000-$198,000/year in Los Angeles and Seattle, and $161,000-$219,000/year for San Francisco and New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to [email protected].

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What are Gusto Perks + Benefits

Gusto Benefits Overview

Taking care of our people is just as important as taking care of our customers. We offer competitive total compensation packages with an emphasis on equity, along with many other great benefits, some of which are included below!

Medical, dental, and vision:
Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources.

Time off:
Gusties are encouraged to take the time off they need to continue doing great work.

Inclusive healthcare:
Fertility benefits, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more.

Free meals and refreshments:
If you work at one of our offices, enjoy food, drinks, and snacks— on us. Conversation and community is an added bonus!

Sabbaticals:
Celebrate 5 or 10 years at Gusto and take a month off to recharge.

Stipends:
Take advantage of monthly internet, phone, and wellness stipends. Enjoy commuter or remote work stipends, along with and cash for your Gusto anniversaries!

Culture
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Remote work program
Gusto hires in various locations across the United States, including some specific remote locations. Gusto offices operate on a hybrid model, including some work from home days each week.
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Gusto provides a benefit designed to support your unique parenthood journey. The benefit is not health insurance, but rather provides resources to make family forming more accessible to everyone.
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Free daily meals
If you work at one of our offices, enjoy food, drinks, and snacks— on us.
Free snacks and drinks
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Lunch and learns
Promote from within

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