At OnDeck, we improve the world’s economic landscape by changing the way small businesses access capital. We do it in an environment where we celebrate collaboration, but aren’t afraid of healthy competition; where we’re serious about our work but don’t take ourselves too seriously; and where we are small enough to be nimble but strong enough to make a big impact.

Experience for the VP of Collectons role includes:

• Extensive experience in leading an effective Collections team, ideally for small business lending
• Strategic thinker to maximize collections, in all cases in a compliant manner
• Ability to design models to determine queuing priority for outboard calling
• Manage the total delinquency cycle ranging from past due collection calling, skip tracing, outside collection agency coordination, and litigation activity
• Experience with credit reporting to business and consumer bureaus
• Perform independent validations of existing strategies to gauge effectiveness of criteria and of champion/challenger strategies where applicable, compare expected versus actual results, confirm proper implementation and accuracy/completeness of existing documentation
• Business and results focused with ability to produce current results while investing for long term success
• Strong relationships with external collections agencies to run effective champion/challenger programs
• Effective communicator to advise management around collection trends, effectiveness and strategy
• Analyze root causes to ensure appropriate action plans can be developed to improve the entire sales through cash process, to reduce bad debt.
• Ensure the effectiveness of existing processes, and design and implement new processes, policies, and procedures to enable greater efficiency in the performance of the group’s functions
• Establish, administer, and maintain metrics to measure and track performance of the team Measure performance against standards and drive continuous improvement
• Design collection incentive plans to maximize success
• Specific experience building, validating and monitoring models, scores and other decision tools in a retail credit context is strongly preferred.

​Job Requirements:

• 15+ years of experience managing a collections or loan servicing team
• Position is based in Denver, Colorado
• Knowledge of compliance and risk management aspects of commercial lending operation
• Energized by entrepreneurial environment, persistent and resilient
• Strong business mind and experience managing to metrics
• Bachelor’s degree required, Masters or MBA degree a plus 
• Experience managing a multi-location team
• Love of data and excited by finding new ways to incorporate it into an existing process

What we offer you:

• Medical, dental, vision, and life benefits from day one.
• Paid/flexible sick-leave, vacations, and holidays so you can take off the time that you need when you need.
• Up to four months paid parental leave for all new parents. Adoption assistance with reimbursement of up to $5K. We want you to have time to bond with your new bundle of joy.
• We’ll match your 401(k) contributions and offer a discount through our Employee Stock Purchase Plan. All to complement your personal financial strategy.
• We want to help advance your career. Take classes relevant to your job and the first $5K is on us.
• Enjoy our annual company summer party, holiday party and department quarterly outings.
• Our partnership with SoFi gives you access to student loan refinancing, personal loans and even mortgages. 
• We work hard, we play hard. Build or join an OnDeck intramural club, group, and/or sports team and be part of our OnDeck Community.
• Fully stocked kitchens with free snacks & drinks.

OnDeck Stats & In the News:

• In 2015, OnDeck & JP Morgan Chase partner to offer small business loans, named the biggest deal in the history of marketplace lending
• Our first $3 billion in loans led to 74,000 jobs and $11 Billion in U.S. economic impact.
• On December 17, 2014 OnDeck rings in the biggest NYC tech IPO since 1999
• OnDeck was New York’s largest VC-backed tech exit ever

Awards we've received:

• com and Great Place to Work 100 Best Workplaces for Millennials, 2015
• Fortune/Great Place To Work Great Rated! People’s Picks: 20 Great Workplaces in Financial Services, 2015
• Crain’s New York Best Places to Work, 2013, 2014, 2015
• Colorado SHRM Best Companies to Work For in Colorado, 2015
• Built in Colorado, Top 100 Digital Companies in Colorado, 2015
• Forbes’ America’s Most Promising Companies, 2013, 2014
• Selling Power Magazine Best Company to Sell For, 2013, 2014, 2015
• 500|5000, 2013, 2014
• Crain’s New York Business Fast 50, 2013, 2014

As part of our dedication to maintaining an inclusive and diverse workforce, OnDeck provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, OnDeck complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

OnDeck expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of OnDeck’s employees to perform their job duties may result in discipline up to and including discharge.

**No external recruiters or agents, please.**