Gusto is looking for a Physical Security Systems and Technology specialist within its Environment team. The right candidate will lead the organization through the creation, change, evolution, and sustained growth of all internal and external technology directly supporting physical security operations at Gusto. The candidate will also evolve and scale the operational support organization along with the business. They will lead by example, being just as passionate about security, operational performance and predictability as they are about all other aspects of the customer experience. With the business growing this rapidly, this leader will not have the luxury of having tunnel-vision for any one area; rather, this individual will need to exhibit excellent judgment on how to prioritize between focusing on existing versus new security operational strategy and between features, software and/or hardware improvements and operational excellence. The right candidate would have the industry experience and vision needed to help build the future delivery platform for all of Gusto’s core physical Security services.

As our first physical Security Systems and Technology, the candidate will drive innovation in all production systems utilized for physical security operations. Disruptive ideas are catalysts for inventions and others will follow this candidate because they want to build a better security ecosystem.

Here’s what you’ll do day-to-day:

• In charge of implementation, monitoring and management of all existing Security Operations owned technology systems including security access and video management systems.
• Responsible for the design, build, deployment and maintenance of all existing and future physical security technology solutions deployed within Gusto.
• Manage vendors and onsite vendor resources, including contract negotiations and service level agreements as required
• Lead cross-functional groups and projects, as well as managing deliverables from inside and outside the organization
• Setup and manage processes to deploy custom and fully-configured, turn-key software packages to our customers
• Prepare business cases, requirement documents, and track team projects through fruition
• Identify necessary metrics, implement data collections mechanisms, analyze data and make recommendations

• 3 - 5 years of experience in a network technology role
• Experience shaping business strategy for technical products or services
• Innovative thinker who also has a strong customer and quality focus
• Ability to communicate clearly and compellingly and understands how to drive a high level of focus and excellence with a strong and talented team
• Experience delivering broadly adopted technology products/services in a very high growth environment where priorities shift quickly
• Proven track record of managing large-scale, high-quality networks
• Ability to travel back and forth between Denver and SF, up to 25% of time
• Must possess a deep understanding of Active Directory, security, and macOS system management in order to manage a team of experts with critical team functions including (but not limited to) software systems design, capacity planning, project coordination, and providing on-call technical and operational support.

Bonus points:

• Bachelor’s in Computer Science or Engineering is preferred
• Experience in a technology company with multiple locations
• Experience building out a team
• Experience building out a security platform from scratch