We are currently looking to hire a Global Accounts Associate to be based in our Denver, CO headquarters. This full-time position is a global operations support role that offers the successful candidate the opportunity to join a high-growth company that is creating an entirely new category, and led by a veteran team in this unique industry space.  This role calls for someone who is truly “high velocity,” where wearing multiple hats is key to success, and is well-suited for the particularly ambitious person who loves navigating client challenges and is attracted to, or experienced with, working at a start-up.  The right candidate has a relentless zeal to contribute and should have an affinity towards matters of
international growth and employment.  There is a constant opportunity for competency development, as the successful candidate will learn the business model of Velocity Global and will immerse himself/herself into the unique business models of our clients.  This individual will report to the Director of Operations. 

At its core, this position is focused on supporting all aspects of our global operations team. Specifically, this includes our clients, the employees we support, and
our local affiliates across the world. Velocity Global is a high-growth company so candidates should relish the fast pace of a start-up environment and embrace the opportunity to form account coverage and services strategy.  

RESPONSIBILITIES

• Support Velocity Global Operations team
  across all aspects of the business


• Support the total package of activities
  for the account team that may include local affiliates across the globe,
  Velocity Global team members, and other third-party service providers


• Drive client satisfaction and retention
  with sincerity and passion, and approach trouble-shooting as an
  opportunity to establish integrity and value


• Create and manage client on-boarding
  calendars by following and refining processes


• Document and contract management


• Communicate with domestic and foreign
  embassies on immigration matters for the employees we support


• Unrelenting willingness to meeting
  committed timelines, including influencing global affiliates and clients
  to meet their agreed upon timelines, resource allocation, and maintaining
  the team on project-related issues


• Research (via the internet and our own
  Velocity Global internal resources) challenging questions and client
  scenarios and present solutions to Velocity Global Management and clients


• Create detailed position papers on
  international legal, HR, or tax-related client matters based on research,
  feedback from local affiliates, or information found on Velocity Global
  knowledge management databases


• Dedication to continuously updating and
  refreshing Velocity Global internal knowledge management tools


• Complete regular expense, time sheet, and
  budget forms as required


• Develop and maintain competency in the
  area of international employment


• Assessment of performance against goals


• Other duties as assigned…as a start-up, we
  embrace supporting ALL areas of the business

QUALIFICATIONS

• Bachelor’s degree or equivalent experience


• Research-oriented, exceptional
  organizational skills and attention to detail


• Ability to quickly assimilate information;
  with operations across 180+ countries there is a lot to learn


• Excellent presentation, verbal and written
  communication, listening and consultative skills.


• Technology-literate, including Microsoft
  Office suite


• Strong consultative customer service and
  project management style


• Drive, strong work ethic, and a passion
  for creating an unparalleled customer experiences…it should be in your
  bones


• Interest in international business and
  contributing at a consistently high level


• Foreign language skills a plus

Velocity Global is an Equal
Opportunity Employer.