The Admissions Manager will be a key member of the admissions team and will help to establish the culture, processes, and structure of this critical team. As an Admissions Manager, you will be both a player and a coach on the admissions team - supporting our admissions advisors while leading in the work. Our Guild admissions advisors, that you will manage, are crucial to what we do. They guide our students through the process of exploring education options, helping to find the best learning opportunity to move their education forward. As an organization that values doing the hard work first, you will have your hands deep in the weeds, yet also live at the strategic level.

We know this role is critical to our work. We are seeking an energetic, experienced professional with deep experience in the admissions and enrollment space within higher education. We are looking for individuals who believe in what we do, are excited about building something new, and thrive in fast-paced environments. This is a team that will be rapidly growing, and we are looking for someone who has taken an organization or team to scale.

We’re excited to learn more about you. If you think this is the next role for you, please submit a resume and responses to the application questions to demonstrate how your experience and expertise will enable you to effectively accomplish the specific objectives listed below.

As Admissions Manager, you will:

• Coach, lead, and develop a team of 7-12 Admissions Advisors – includes setting the team’s vision, establishing processes like daily check-ins and 1:1 meetings, coaching and development of team. Identifying and leveraging each employee's strengths.
• Evolve and accelerate our admissions strategy - Work with the Admissions leadership to continuously improve our outreach strategies and outcomes
• Manage our technology – ensure our CRM and telephony are effectively running and train the team on the technology changes and updates and focus on iteratively improving it based on feedback and outcomes
• Support our hiring efforts – partner to design the strategy for recruitment and hiring, build the hiring pipeline, manage the interviewing process, onboard new hires
• Help build our team culture – a process and daily effort that includes establishing a team vision, communicating that vision to your team through onboarding and consistent training, and building and sustaining teams to incubate and improve that culture.
• Seek to continuously improve our admissions flow – from developing new outreach strategies to tracking progress to building reports that monitor success
• Edit & improve processes constantly – working constantly on our processes to monitor a variety of things including hiring, technology, student outreach strategy, data and reporting.

We'll prioritize the following as we work through the hiring process:

• Experience helping to set up a new admissions or student success center or program in a previous role
• A vision of what the culture of student success center should look like, and how you will build and cultivate that culture
• Experience solving complex problems and building processes from scratch
• Experience working in a fast-paced, ambiguous environment, where you have had to make decisions based on sometimes incomplete data
• Demonstrated ability to build relationships and trust with others quickly, both amongst your team and with external clients and internal technology team
• Strong computer, oral, and written communication skills
• Salesforce experience
• Data to demonstrate how your data-driven approach brings about results
• 3-4 years of experiences as an admissions advisor or manager
• 1-2 years of management experience

Guild Education believes that a diverse and inclusive team will contribute toward our ability to achieve our mission and will dedicate intentional effort to building a team that reflects that belief.