Pinnacol Assurance
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Future opportunities in Insurance Operations with Pinnacol Assurance including roles in Customer Experience, Claims Representative, Bilingual Claims Representative, and Underwriting. The roles involve providing best-in-class customer service, managing claims processes, and building relationships with policyholders and agents.
Manage a heavy litigation docket, client communications, investigations, pre-litigation matters, and all aspects of trial. Provide legal support and advice on subrogation and third party liability matters.
Provide best in class customer service to external stakeholders, internal business teams, and other disciplines within Company's operations. Handle phone, chat, and email inquiries professionally and efficiently. Manage high volume administrative tasks and provide support to claims and underwriting staff. Educate customers on company services and procedures. Adhere to Lean principles and contribute to process improvement activities. High School Degree or GED required. Strong interpersonal and problem-solving skills.