Top Hybrid Customer Success Jobs in Denver & Boulder, CO
The Software Implementation Specialist is responsible for coordinating new product installations and ensuring software is configured to meet clients' technical requirements. They manage multiple customer implementation projects, provide reporting and status updates, and drive efficiencies and revenue through key metrics analysis.
The CPX (Customer & Partner Experience) Enablement Manager is responsible for developing and deploying training strategies for Workiva's CPX employees to ensure maximum effectiveness. This role involves partnering with leaders to optimize employee onboarding and continuous learning.
Seeking a Revenue Optimization Specialist at Zayo to maximize revenue, mitigate revenue leakage, manage sales canceled orders, and drive continual improvement. Analyze revenue streams, manage canceled orders, prevent revenue leakage, collaborate cross-functionally, monitor performance, and improve processes. Requires a Bachelor's degree and 3 years of experience in revenue management.
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Client Success Manager/Senior Client Success Manager at VideoAmp, responsible for driving post-sale servicing and retention for TV Publishers, building strong client relationships, and providing customized strategies to achieve client goals. Passionate about solving customer challenges and maximizing client value for a high-growth AdTech organization.
As a Senior Customer Success Engineer at Dynatrace, you will build and maintain post-sales relationships with strategic customers. You will serve as a trusted technical advisor, ensuring successful deployment and adoption of Dynatrace products. Responsibilities include providing solutions to complex issues, guiding customers on product usage and adoption, and advocating for customer needs. You will work closely with Customer Success Managers to define strategic roadmaps for customers.
The Claims & Disputes Specialist at Hotel Engine is responsible for collaborating with suppliers and internal teams to resolve billing discrepancies, reconcile overcharges, investigate anomalies, communicate solutions, and ensure incidentals are billed correctly. The ideal candidate should have excellent communication skills, basic accounting knowledge, and experience with Excel, Wex, and Salesforce. They must be a quick learner, problem solver, and able to work efficiently while maintaining quality.
The Customer Development Manager IV is responsible for managing strategic ePay customer relationships, achieving payment portfolio growth, profitability, and revenue retention goals. Key responsibilities include developing strategic account plans, collaborating with partners to drive customer satisfaction, and supporting onboarding efforts for new suppliers. The role requires excellent communication skills, financial acumen, and the ability to work in a fast-paced environment. Travel up to 40% may be required, and remote work is possible.
Digible, Inc. is looking for a VP of Client Services to join their team. The role involves overseeing all functions of the client services department, leading and managing the team, innovating processes, ensuring clients receive a best-in-class experience, and reporting directly to the CXO. Ideal candidates are process-oriented, outcome-driven, experienced in digital marketing and client support, and have strong managerial and leadership skills.
Lead a highly skilled organization focused on providing excellent customer support. Set vision, strategy, and goals for the Customer Support team. Manage and mentor team members, analyze metrics, and oversee BPO relationship. Recruit diverse talent and collaborate on cross-functional projects.
As an Enterprise Customer Success Manager, proactively drive new product attachment and effective strong relationships. Advocate for the customer, focus on positive experience, and identify growth opportunities. Collaborate cross-functionally and project manage onboarding. Monitor usage trends, uncover renewal risks, and identify growth opportunities. 3+ years in Customer Success or Account Management, able to manage a wide portfolio of accounts, knowledgeable in Fortune 1000 companies, a strong communicator with B2B tech experience, and willing to travel for customer visits and events.
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