Sr. Search Product Manager
Healthgrades is adding a Sr. Search Product Manager who is passionate
about search, discovery, and recommendation engines as well as local marketing,
and online healthcare. As the healthcare marketplace evolves,
Healthgrades is at the center of helping consumers to find, evaluate and
connect with the right healthcare provider and partners with providers to help
acquire, grow and retain patients to their practice.
Product Managers at Healthgrades become the CEO of their product portfolio. You
will be responsible for identifying and developing a long-term product roadmap
and executing against this plan; working closely with engineering to guide
products from conception to delivery; developing solution features and
end-to-end use cases, and working with all stakeholders to successful launch
SaaS-based, healthcare provider products and services. You will have very
close working relationships with Engineering, Design, Data Management, Client
Services, Business Development, Support, Operations and Sales & Marketing
leaders throughout the organization.
You are a highly self-motivated individual who can drive cross-functional teams
of senior leaders and individual contributors throughout the organization. You
will represent Healthgrades to customers, prospects, partners, competitors and
other significant constituencies as well as representing those constituencies
within Healthgrades.
Job Responsibilities
- Lead and define our consumer search product, strategy,
features, and improvements, delivering high impact products in a
fast-paced environment - Translate the solution vision into clearly articulated
end-to-end use cases and user stories - Create comprehensive business, customer, and functional
requirements and drive product marketing collateral and presentations - Work with customers and Healthgrades resources to identify
product and feature priorities to successfully meet the goals of the
business - Work closely with Design and Engineering teams to
ensure the product and platform architecture is aligned with the solution
roadmap - Collaborate with cross-functional teams including
sales, marketing, engineering, other product and UI/UX design teams to
drive solution definition and successfully execute on the roadmap - Communicate a deep understanding of the customer, the
problem, and the solution with clear line of sight back to the business
objectives - Evangelize Healthgrades solutions across internal and
external stakeholder groups - Identify trends and opportunities within the online
healthcare local marketing space - Prioritize challenges, problems and opportunities based
on business rationale to drive product priorities - Lead Agile teams through the development process in a
Product Owner role including creating and maintaining product backlog,
prioritizing features, creating user stories and defining acceptance.
Desired Skills and Experience
- 5+ years of relevant product management or product
design experience with focus on consumer software products and
technologies for web and mobile - 2+ years of experience managing consumer search
products, functionality, interfaces, and experiences (transactional search
and solr experience) - Experience with search, algorithms, recommendation
engines, featured listings, merchandising, and ecommerce. - Strong user experience design (UX) and customer
experience design (CX) skills - Excellent problem-solving, organizational and
analytical skills, with the ability to evolve product strategy based on
research, data and industry trends.
Technical
expert with Solr and Elastic or experience with Lucidworks, Lucene, Datastax
- Experience with subscription based services, including
software and advertising products - Polished communication skills including ability to
deliver persuasive presentations to senior executives, partners and
customer stakeholders - Excellent critical thinking skills to make good
decisions in a fast-paced environment - A self-starter with bias toward action and know how to
balance getting details right while still moving fast - Proven ability to work cross functionally in a highly
collaborative environment - Ability to innovate and define creative solutions with
compelling user experiences that exceed customer expectations - Passion for mobile and consumer technology
- B.S. in Computer Science or User Experience Design, MBA
a plus - Digital healthcare background preferred
Preferred Skills
- 5+ years of experience in SaaS, B2C, and B2B2C
technology - Entrepreneurial drive, Innovative, and working hands-on
product experience with mobile and Web apps in subscription based services
model - Product Owner or Team Lead experience in an Agile
environment - Experience with machine learning, taxonomies,
ontologies, auto-suggests, auto-correct search functions - Experience with A/B Testing, User Testing, Data-driven,
Design thinking, Qualitative and Quantitative data analysis
Benefits: Healthgrades offers a fast-paced, dynamic work environment
including a competitive salary and benefits including medical, dental, vision,
401(k), vacation and holidays. The exciting part of working here is not
the dental plan but the opportunity to be a key player in helping consumers
make healthcare decisions and working with like-minded people who are
passionate, focused and driven to make a difference in an industry that touches
We offer a competitive salary, equity and a benefit package. Some
relocation assistance will also be considered for the right individual.