ZOLL Data is seeking an exceptional Senior Program Manager for our Product Management team. This individual will drive cross functional strategic programs and help teams continuously improve on process, communication and outcomes. You have solid communication skills, you're empathic while balancing task-mastery. You must be action-oriented, capable of working on concurrent complex projects, and able to communicate clearly and effectively to cross-functional teams and business audiences. This position requires a technology background, experience with project management methodology and experience in working with executive leadership teams.  

ZOLL Data is a leading digital health technology company servicing the needs of medics, firefighters, and other lifesavers. Our healthcare cloud-based technology solutions lead the industry in providing mission critical service to industries that provide life-saving services.  We have the resources and stability of a large company, but the nimbleness, ambition, and determination of a startup, because we used to be one.  Our vision is toimprove lives through transformational People and Products.  

Perks & Benefits: ZOLL provides a casual work environment, competitive salaries, and a compensation structure that rewards contribution and hard work. Additionally we have stocked kitchens, free daily organic fruit delivery, on-site fitness center, on-site cafe, dry cleaning service, social events and much more!  Our full benefits package includes 401(k), medical, dental, vision, life, AD&D, flex spending accounts, STD/LTD and tuition assistance.

Responsibilities:

• As a key member of the Product Management and Engineering teams, lead planning, execution, and delivery of cross-functional initiatives for the software product development lifecycle process
• Manage roadmaps and resource plans with the senior management team
• Manage multiple projects simultaneously and work autonomously in a fast-paced environment
• Prepare and present program and project status: report on significant achievements, set up clear and concise reporting dashboards to be shared with key stakeholders regularly
• Develop and maintain communications process and ensure internal business partners are well informed
• Create a collaborative work environment that fosters transparency, autonomy, innovation, and perpetual learning
• Comfortable with balancing the tactical and strategic
• Build and maintain strong relationships with engineering, product, security, marketing, and the customer success teams ensuring programs remain aligned with business priorities and outcome
• Assess operational processes to identify potential areas of conflict, and develop options to solve/improve; Drive on-going process improvements to optimize execution and efficiency
• Mentor others in best practices for planning and execution; maintain high standards of communication and consistency
• Help coordinate / align annual and quarterly strategic portfolio review sessions
• Work with teams to alleviate project bottlenecks and escalate the need to resolve issues when executive support is required.
• Understand and communicate technical information to non-experts.

Qualifications: 

• Bachelor's degree in Computer Science, Computer Engineering or commensurate technical experience
• 7+ years of technical project management experience
• Advanced understanding of software development lifecycle; with ability to adjust using agile and waterfall methodologies
• Experience managing engineering and infrastructure based programs or projects
• Practical experience program managing Software products and cloud-based services
• Strong business acumen, with ability to translate business objectives into supporting system requirements
• Strong organizational, time management, and prioritization skills
• Self-directed, detail-oriented problem solver; will own issues until resolved
• Ability to define and refine the process while keeping things light and adaptable
• Excellent verbal and written communication skills with the ability to traverse both vertically and horizontally across the organization; communicate effectively with both technical and non-technical individuals
• Ability to influence peers and managers while dealing with ambiguity

ZOLL embraces and celebrates diversity! We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, gender identity, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.