Zoomies help the world connect — and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.

We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment. 

We are looking for an exceptional Senior Product Manager for Client Features with deep expertise in messaging and collaboration products to work on expanding Zoom platform offering. This position involves working with large enterprise customers, building the roadmap, and developing client-facing features that enhance user experience with Zoom Chat.

Responsibilities:

• Help define and execute our Chat client experience

• Define and develop advanced enterprise-grade features for Zoom desktop and mobile Client applications

• Collaborate with stakeholders and drive delivery of features, processes and happiness. 

• Prioritize roadmap and communicate plans with stakeholders.

• Define product requirements and work with User Experience team to design our product experience.

• Create a world-class User Experience that delights our users

• Gather user research and customer requests and translate them into clear and concise technical product requirements

• Create consistent, unified experience across products, platforms, and devices

• Evangelize our product and vision to customers of all sizes, from single proprietors to Fortune 100 executives.

Ideal candidates will have: 

• 8+ years of Product Management experience preferably in SaaS based Enterprise focused organization

• Experience in messaging and collaboration products

• Experience creating technical product and design documents.

• Strong UX/UI sensibility - you understand when having a few pixels offset could determine success or failure. 

• Previously built applications for Windows, MacOS, iOS, and Android.

• Must have strong verbal skills with consultative professional business acumen

• Demonstrated data-driven decision making skills

• Must be detail oriented, organized, ethical, responsible, and self-motivated

• A proven record of managing and successfully delivering new products and features

• Ability to crystallize vague concepts into concise plans.