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Englewood, CO

Qualtrics Technical Product Owner at DISH (Greater Denver Area, CO)

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Employer Provided Salary: $80,000-$110,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
Department Summary
Our human resources teams partner with the innovators driving DISH's unique brand of creative ambition. From identifying and developing the company's deep pool of talent to negotiating the evolving legal landscape, our employees across HR bring their own kind of invention to effect positive change across the company and their own careers.
Job Duties and Responsibilities
Our mission is to transform HR technology tools and create a world class employee experience.
As a Qualtrics Technical Product Owner on the Technology Enablement Team at DISH, your primary focus will be to develop and own the technical road map for the Qualtrics XM platform. You will build the road map by engaging closely with stakeholders to define requirements and identify issues, partner with technical staff to communicate the business requirements and issues, and manage the end-to-end implementation of product solutions.
Key Responsibilities
  • Act as the key technical SME for survey programs
  • Collaborate with business stakeholders in a dynamic, agile environment, from discovery to implementation
  • Assist in designing and implementing new surveys
  • Work with technical teams on integration between Qualtrics and other platforms (Oracle HCM, Snowflake, etc)
  • Manage prioritization and implementation of surveys, ticketing processes, and dashboards on the Qualtrics platform
  • Assist in vendor assessments, contracts, and renewals in partnership with functional system owners
  • Develop and publish training documentation and job aids for new product features and capabilities
  • Manage stakeholder governance with business and internal users
  • Document processes and results
  • Maintain awareness of current trends in HR systems with a focus on product and service development, delivery, and support

Skills, Experience and Requirements
Skills & Experience
  • Advanced Qualtrics product experience required (Employee XM module)
  • Demonstrated service mindset and track record of prioritizing user needs and driving resolution
  • Proficiency with Google Suite, including but not limited to, Google Sheets and Google Docs
  • Self-motivated, creative, and adaptable with clear analytical, problem solving, organizational, and interpersonal skills
  • Effectively interact with all levels of the organization
  • Ability to organize work and set priorities for accomplishing work in a timely and effective manner
  • Ability to work in a fast paced, ever changing, high volume environment
  • Able to work collaboratively and effectively with cross functional teams and individuals
  • Ability to effectively communicate on complex issues with a high level of effectiveness

Educational Background
  • Bachelor's Degree or higher preferred; or an equivalent combination of education and experience
  • Good understanding of Agile Methodology
  • Program Management Certification desirable
  • Good HR Domain Knowledge

Salary Range
Compensation: $80,000.00/Year - $110,000.00/Year
From versatile health perks to new career opportunities, check out our benefits on our careers website . Successful completion of a pre-employment screen, to include a drug test and criminal background check.
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What are DISH Perks + Benefits

DISH Benefits Overview

DISH offers competitive, comprehensive benefits for our team members. From our generous PTO policy and healthcare offerings to profit-sharing, 401(K) matching and employee stock purchase options, we're committed to fulfilling our greatest benefit of all: opportunity. With perks like tuition reimbursement programs, hiring practices that promote diversity, employee referral program bonuses, plus great discounts for our products and services, DISH is dedicated to providing an inclusive, balanced work experience for all.

Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Financial & Retirement
401(K) matching
Employee stock purchase plan
Child Care & Parental Leave Benefits
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Office Perks
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks

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